At a Glance
- Tasks: Lead projects to enhance employee experience and improve policies using data-driven insights.
- Company: Join Virgin Media O₂, a top employer focused on connectivity and employee satisfaction.
- Benefits: Enjoy Bupa healthcare, generous holiday, and exclusive discounts on broadband and mobile.
- Other info: Flexible-first culture with opportunities for collaboration and personal growth.
- Why this job: Make a real impact on employee relations while growing in a supportive environment.
- Qualifications: Experience in HR project management and strong organisational skills required.
The predicted salary is between 49500 - 60500 £ per year.
As ER & Policy Project Manager, you’ll turn strategic people priorities into clear, practical roadmaps that improve the employee experience. Sitting within our Employee Relations & Policy team, you’ll lead projects from initial idea through to delivery, helping us listen, respond and continuously improve across employee relations, policy, employee voice and our Belonging Networks.
You’ll build plans, manage milestones and bring together stakeholders from across the business to achieve shared outcomes. You’ll use employee feedback, survey results and ER data to create compelling recommendations for senior leaders, while supporting engagement campaigns, consultation activity, workplace adjustments and policy changes. Digital and AI tools will help you uncover insight, strengthen delivery and make a measurable difference.
We’re a flexible‑first organisation, because we know people do their best work when they have choice and clarity. To support meaningful collaboration, we ask everyone to spend at least eight days a month connecting with each other in person. That doesn’t just mean time in the office – it could be team meetings, offsites, volunteering days, cross‑functional projects, or away days. What matters is making those moments count – so when we come together, it benefits everyone.
We believe a better tomorrow starts with the choices we make today. That means moving the dial on diversity, building equity into everything we do and putting inclusion at the heart of our business. Virgin Media O₂ is an equal opportunities employer and we work hard to remove bias and barriers. We want every person who joins us – and everyone thinking about joining us – to feel seen, heard and supported.
When you work with us, you’ll have access to our award‑winning employee network groups. These communities bring people together, champion allyship and create uplifting spaces where you can learn, share and feel part of something bigger. They play a big role in helping people feel connected from day one.
Must Haves
- Experience managing or coordinating projects in HR, Employee Relations or a similar environment
- Strong organisational and stakeholder management skills
- Ability to interpret data and communicate insight clearly through presentations
- Awareness of employment law and experience supporting change implementation
- Experience using digital and AI tools to improve delivery
The other stuff we are looking for
- Experience supporting Belonging Networks or employee engagement initiatives
- Exposure to trade unions or consultation forums
- Familiarity with agile or flexible delivery approaches
What's in it for you
We know life isn’t just about work, so our benefits are built to support you in the moments that matter. You’ll get Bupa healthcare, wellbeing support, life cover, a pension and generous holiday –plus your birthday off. And there’s more. Enjoy some extra perks on us, with optional electric vehicle lease and Cycle2Work schemes, dental insurance, neurodiversity assessments, and brilliant discounts on broadband, TV and mobile. You’ll even get access to the Virgin Family platform and the O₂ Priority app, with exclusive rewards, experiences and chances to attend events at The O₂ and beyond.
ER & Policy Project Manager in London employer: Virgin Media O2
Virgin Media O2 is an exceptional employer that values its employees by fostering a vibrant work culture and providing ample opportunities for personal and professional growth. As a Field Sales Representative, you'll enjoy the flexibility of working within your local community while being part of a supportive team that encourages resilience and motivation, ensuring you can make a meaningful impact in customers' lives.
StudySmarter Expert Advice🤫
We think this is how you could land ER & Policy Project Manager in London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Virgin Media O2!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Virgin Media O2.
We think you need these skills to ace ER & Policy Project Manager in London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Virgin Media O2. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Virgin Media O2 and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Virgin Media O2. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Virgin Media O2's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Virgin Media O2
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Virgin Media O2.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Virgin Media O2 will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Virgin Media O2 and how you would contribute to adapting HR strategies.
