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For Companies At a Glance
- Tasks: Lead and inspire a team to deliver exceptional customer experiences every day.
- Company: Join Virgin Media O2, the UK's fastest broadband network and a beloved mobile brand.
- Benefits: Enjoy a fantastic reward package with benefits that support you and your loved ones.
- Why this job: Make a real impact by creating a motivated team and enhancing customer satisfaction.
- Qualifications: Experience in fast-paced environments and team leadership is essential.
- Other info: Embrace a diverse and inclusive culture where you can be your authentic self.
The predicted salary is between 28800 - 43200 £ per year.
As an Assistant Store Manager you will bring our core values to life through your team of employees. Retail excellence will be the standard encouraged day to day, in everything you do. With every decision you make and direction you set, you will put the customer at the heart of your thinking. You will help create a successful, motivated and engaged team through leading, coaching and inspiring. You will encourage team members to love the job they do, making every day better for our customers through personal experiences that count.
Who we are
The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK’s biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can’t wait to see what you can do.
Accessible, inclusive and equitable for all
Virgin Media O2 is an equal opportunities employer and we’re working hard to remove bias and barriers for our people and candidates. We support and encourage you to be your authentic self throughout your application journey with us.
The must haves
- Experience working in a fast paced environment, not necessarily Retail.
- Experience in leading and developing teams.
- Experience delivering first class customer experiences.
- Experience following process and procedures.
- Experience delivering reviews and performance management.
- Experience working towards targets and driving success.
The other stuff we are looking for
- Strong communication and listening skills.
- The ability to change and adapt to the business needs.
- Experience in using systems and following processes.
- Experience adhering to key compliance requirements in relation to standards, Health & Safety, cash management, security and stock management, FCA compliance, refunds and discounts.
What’s in it for you
Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world. Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.
Assistant Store Manager Brixton (12 month FTC) in London employer: Virgin Media O2
Contact Detail:
Virgin Media O2 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager Brixton (12 month FTC) in London
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Virgin Media O2's values and mission. This way, you can show how your personal values align with theirs, making you a perfect fit for the team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or improved customer experiences. We want to hear about those moments that showcase your ability to inspire and motivate others.
✨Tip Number 3
Be ready to discuss targets! Prepare to talk about how you've met or exceeded goals in previous roles. Highlighting your success in driving results will definitely catch their attention.
✨Tip Number 4
Don’t forget to ask questions! Show your interest by preparing thoughtful questions about the team and store operations. This not only demonstrates your enthusiasm but also helps you gauge if it’s the right fit for you.
We think you need these skills to ace Assistant Store Manager Brixton (12 month FTC) in London
Some tips for your application 🫡
Show Your Passion for Retail: When you're writing your application, let your enthusiasm for retail shine through! We want to see how you can bring our core values to life and create amazing customer experiences. Share specific examples of how you've made a difference in previous roles.
Highlight Your Leadership Skills: As an Assistant Store Manager, you'll be leading a team, so make sure to showcase your experience in developing and motivating others. Tell us about times when you've inspired your team or helped someone grow in their role. We love hearing about your coaching successes!
Be Customer-Centric: Remember, the customer is at the heart of everything we do. In your application, emphasise your commitment to delivering first-class customer experiences. Share stories that demonstrate how you've gone above and beyond to meet customer needs and drive satisfaction.
Follow the Application Process: Make sure to apply through our website to ensure your application gets the attention it deserves. Take your time to fill out all sections thoroughly and double-check for any typos. We’re excited to see what you can bring to the team!
How to prepare for a job interview at Virgin Media O2
✨Know the Company Inside Out
Before your interview, take some time to research Virgin Media O2. Understand their core values and how they prioritise customer experience. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to lead and inspire a team. Prepare examples from your past experiences where you've successfully led a team or improved performance. Highlight how you motivated others and created a positive work environment.
✨Emphasise Customer-Centric Thinking
Since the role revolves around putting customers at the heart of everything, be ready to discuss how you've delivered exceptional customer experiences in the past. Share specific stories that demonstrate your ability to understand and meet customer needs.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and adaptability. Think of scenarios where you had to follow processes under pressure or adapt to changing business needs. Practising these responses will help you feel more confident during the interview.
