Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and inspire a team to deliver exceptional customer experiences in a fast-paced retail environment.
- Company: Join Virgin Media O2, the UK's fastest broadband network and a beloved mobile brand.
- Benefits: Enjoy a fantastic reward package with benefits that support you and your loved ones.
- Why this job: Make a real impact by empowering your team and enhancing customer satisfaction every day.
- Qualifications: Experience in team leadership and delivering top-notch customer service is essential.
- Other info: Be part of an inclusive culture that celebrates diversity and personal growth.
The predicted salary is between 28800 - 43200 £ per year.
Location: Llandudno
Job Type: Full Time
Posted Date: 08-Jan-2026
As an Assistant Store Leader you will bring our core values to life through your team of employees. Retail excellence will be the standard encouraged day to day, in everything you do. With every decision you make and direction you set, you will put the customer at the heart of your thinking.
You will help create a successful, motivated and engaged team through leading, coaching and inspiring. You will encourage team members to love the job they do, making every day better for our customers through personal experiences that count.
Who we are
The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK’s biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can’t wait to see what you can do.
Accessible, inclusive and equitable for all
Virgin Media O2 is an equal opportunities employer and we’re working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.
The must haves
- Experience working in a fast paced environment, not necessarily Retail.
- Experience in leading and developing teams.
- Experience delivering first class customer experiences.
- Experience following process and procedures.
- Experience delivering reviews and performance management.
- Experience working towards targets and driving success.
The other stuff we are looking for
- Strong communication and listening skills.
- The ability to change and adapt to the business needs.
- Experience in using systems and following processes.
- Experience adhering to key compliance requirements in relation to standards, Health & Safety, cash management, security and stock management, FCA compliance, refunds and discounts.
What’s in it for you
Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.
Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.
Next steps
If we feel like a place where you can belong, we’d love to learn more about you as a person and your experience to date. Once you’ve submitted an application the next steps of the process, if successful, are likely to include a telephone conversation and an interview.
When you apply, you’ll be asked about any adjustments you might need to support the recruitment process. Let us know, and we’ll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the Virgin Media O2 family.
Assistant Store Leader Llandudno (12 month FTC) employer: Virgin Media O2
Contact Detail:
Virgin Media O2 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Leader Llandudno (12 month FTC)
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Virgin Media O2's values and mission. This way, you can show how your personal values align with theirs, making you a perfect fit for the Assistant Store Leader role.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or improved customer experiences. We want to hear about those moments that showcase your ability to inspire and motivate others.
✨Tip Number 3
Prepare questions for your interview! Show your interest by asking about team dynamics, training opportunities, or how success is measured in the role. It’ll demonstrate your enthusiasm and help you gauge if it’s the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest updates and resources to help you throughout the process. Let’s get you on board!
We think you need these skills to ace Assistant Store Leader Llandudno (12 month FTC)
Some tips for your application 🫡
Show Your Passion for Retail: When you're writing your application, let your enthusiasm for retail shine through! We want to see how you can bring our core values to life and create amazing customer experiences.
Highlight Your Leadership Skills: Make sure to showcase any experience you have in leading and developing teams. We love seeing examples of how you've inspired others and created a motivated environment!
Be Specific About Your Experience: Don’t just say you’ve worked in a fast-paced environment; give us the details! Share specific examples of how you’ve delivered first-class customer experiences and met targets.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to get your application and ensure it reaches the right people. Plus, it’s super easy!
How to prepare for a job interview at Virgin Media O2
✨Know the Company Inside Out
Before your interview, take some time to research Virgin Media O2. Understand their core values, mission, and what makes them stand out in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As an Assistant Store Leader, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully motivated others or improved team performance. Be ready to discuss how you can create a positive work environment that encourages engagement.
✨Customer-Centric Mindset
Since putting the customer at the heart of everything is crucial, think of specific instances where you've delivered exceptional customer service. Be prepared to share these stories during your interview, highlighting how you can enhance customer experiences in the store.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and adaptability. Think about how you would handle various situations, such as managing a difficult customer or addressing team conflicts. Practising these scenarios will help you respond confidently during the interview.
