At a Glance
- Tasks: Install and troubleshoot broadband, TV, and phone services while connecting with customers.
- Company: Join a dynamic team focused on customer satisfaction and innovative solutions.
- Benefits: Earn up to £36,200 with a 4-day work week, private medical cover, and generous leave policies.
- Other info: Embrace a supportive environment with opportunities for personal growth.
- Why this job: Make a real difference in people's lives while enjoying flexibility and great pay.
- Qualifications: Must have a UK driving licence and live in specified postcodes.
The predicted salary is between 29000 - 36200 £ per year.
For this position, you must live in one of the following postcodes: DE11 & DE12. This role is more than a technical field service engineer – it’s about connecting people with what matters most. You’ll travel to different locations, meet new people daily, and install or troubleshoot broadband, TV and phone services. You’ll only work 4 days a week.
Location: Derby, Leicester
Job Family: Technicians & Engineers
Job Type: Full Time
Posted Date: 17-Jun-2026
Salary: £29,000 – £36,200 (£4,700 overtime + £2,500 commission)
What You’ll Do:
- Install and maintain broadband, TV, and phone services to customers’ homes.
- Quickly resolve technical issues, ensuring customers stay connected.
- Provide exceptional service so every customer is satisfied.
- Work independently with the support of a team.
Must Haves:
- A UK manual driving licence.
- Confidence working at heights and outdoors in all weather conditions.
- To live in one of the specified postcodes above.
Desired Skills:
- A problem‑solving mindset and a passion for helping customers.
- A methodical, organised approach to work.
- The ability to be composed and adapt to any situation.
Benefits:
- A starting salary of £29,000 with potential to earn up to £36,200 through on‑target earnings (£4,700 overtime + £2,500 commission).
- Private medical cover through BUPA (including upgrade options to cover loved ones), a healthcare plan, and critical illness insurance.
- Market‑leading maternity, paternity, neonatal, and carer’s leave policies.
- 25 days of annual leave, UK bank holidays, and your birthday off.
- Option to buy/sell up to five extra days.
- A 4‑day working week – 37.5 hours across four days (Mon–Sat) with shifts ranging 7.5 to 10 hours.
- Up to 10% employer pension contributions and life insurance.
We’re committed to making our hiring process accessible to everyone. If you need any adjustments, just let us know – we’re happy to help.
Field Service Engineer - Swadlincote in Leicester employer: Virgin Media O2
Join a forward-thinking company that values its employees and fosters a supportive work culture in Swadlincote. With a competitive salary, generous benefits including private medical cover and a 4-day working week, we prioritise your well-being and work-life balance. Our commitment to employee growth and satisfaction makes us an excellent employer for those seeking a meaningful career in the field service sector.
