Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead transformative HR initiatives and ensure smooth organisational changes.
- Company: Join a diverse and inclusive team at Virgin Media O2.
- Benefits: Generous rewards, extensive benefits, and a supportive culture.
- Other info: Empower your career with continuous improvement and growth opportunities.
- Why this job: Make a real impact on people-led transformations in a dynamic environment.
- Qualifications: Experience in large-scale restructuring and strong communication skills.
The predicted salary is between 60000 - 75000 £ per year.
We’re looking for a Human Resources Change Partner to be the trusted guide and expert voice in our people‑led transformation journey. This role focuses on the big shifts that shape our organisation – restructures, mergers, TUPE and more. You’ll partner with senior leaders and work across squads to design, deliver, and embed change that sticks while keeping people, values, and diversity front and centre.
Responsibilities
- Identify and map impact, manage risk, and ensure clear, empathetic communication, consultation, and capability‑building during change initiatives.
- Build toolkits and dashboards to visualize and communicate the story of change.
- Lead change design and tactical delivery, ensuring alignment with policy and legislation.
- Embed responsible, sustainable change practices across the organisation.
Must Have Experience
- Consistent record delivering large‑scale complex restructuring initiatives in a dynamic environment.
- Deep knowledge of TUPE regulations and practical experience handling large‑scale employee transfers and mergers.
- Demonstrable ability to lead multiple initiatives simultaneously, meet tight timelines, and achieve key turning points.
- Proficiency managing a variety of employment contract types, terms, conditions, and organisational policies, ensuring accurate interpretation and compliance.
- Experience delivering change in conjunction with employee representatives, forums, and trade unions.
- Strong ability to build recommendation on change approach, taking risks into account and mitigating where possible.
- Strong interpersonal and communication skills – coaching, influencing, negotiating, leading, and setting change expectations at all levels.
- Collaborative approach with confidence to challenge constructively and guide discussions toward positive, actionable outcomes.
- Champion data‑driven tools (engagement surveys, exit surveys) to make data‑informed decisions and improve colleague experience.
- Ability to navigate sophisticated stakeholder environments and adapt communication style to varied audiences and decision‑making contexts.
- Experience using essential change tools such as impact assessments, project plans, and change roadmaps.
Other Desired Skills
- Strategic judgement – confident making sound decisions in complex situations, balancing risks, timelines, and stakeholder needs while keeping people outcomes front of mind.
- Effective communication in sensitive conversations, influencing senior leaders, and working constructively with employee representatives and trade unions to reach best outcomes.
- Continuous improvement mindset – constantly review processes and change outcomes to build better employee experience and business outcomes, leveraging AI and automation where possible.
Benefits
We offer a generous reward package with extensive benefits designed to support you and your loved ones. Our culture focuses on diversity, inclusion, and empowering everyone to bring their best selves to work.
Equal Opportunity Employer
Virgin Media O2 is an equal opportunities employer. We work to remove bias and barriers for people and candidates, supporting and encouraging authenticity throughout the application journey.
Human Resources Change Partner employer: Virgin Media O2
Contact Detail:
Virgin Media O2 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Human Resources Change Partner
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Ace the Informational Interview
Set up informal chats with professionals in HR or change management. These conversations can give you insider info about the role and company culture. Plus, it shows your genuine interest and can lead to referrals – which is a win-win for us!
✨Showcase Your Skills
Prepare a portfolio or case studies that highlight your experience with change initiatives. Use real examples to demonstrate how you’ve successfully managed restructures or employee transfers. This will make you stand out and show that you’re ready to hit the ground running.
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Human Resources Change Partner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Human Resources Change Partner role. Highlight your experience with restructures, TUPE regulations, and any large-scale change initiatives you've led. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about people-led transformation and how you can contribute to our mission. Be sure to mention specific examples of your past successes in change management.
Showcase Your Communication Skills: As a Change Partner, strong communication is key. In your application, demonstrate your ability to convey complex ideas clearly and empathetically. Share examples where you've successfully influenced stakeholders or navigated sensitive conversations.
Apply Through Our Website: We encourage you to apply through our website for the best experience! It’s straightforward and ensures your application gets to the right place. Plus, you’ll find all the details you need about the role and our company culture there.
How to prepare for a job interview at Virgin Media O2
✨Know Your Change Management Stuff
Make sure you brush up on your knowledge of change management principles, especially around TUPE regulations and large-scale restructuring. Be ready to discuss specific examples from your past experiences where you've successfully navigated these challenges.
✨Showcase Your Communication Skills
Since this role involves a lot of communication with various stakeholders, prepare to demonstrate your interpersonal skills. Think of scenarios where you've influenced senior leaders or worked with employee representatives, and be ready to share how you handled those conversations.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific change scenarios. Practice articulating your thought process and decision-making strategies, especially in complex situations. This will show your strategic judgement and ability to balance risks and stakeholder needs.
✨Bring Data-Driven Insights
Familiarise yourself with data-driven tools like engagement surveys and exit surveys. Be prepared to discuss how you've used data to inform decisions in the past and how you plan to leverage these insights in the new role to improve colleague experience.