At a Glance
- Tasks: Install and maintain broadband, TV, and phone services while solving technical issues.
- Company: Join a leading service provider with a focus on customer connection.
- Benefits: Earn up to £36,200 with a 4-day work week and generous leave policies.
- Other info: Enjoy a supportive team environment with excellent career growth opportunities.
- Why this job: Meet new people daily and make a real difference in their connectivity.
- Qualifications: Must have a UK driving licence and live in specified postcodes.
The predicted salary is between 29000 - 36200 £ per year.
For this position, you must live in one of the following postcodes: DE11 & DE12. This role is more than a technical field service engineer – it’s about connecting people with what matters most. You’ll travel to different locations, meet new people daily, and install or troubleshoot broadband, TV and phone services. You’ll only work 4 days a week.
Location: Derby, Leicester
Job Family: Technicians & Engineers
Job Type: Full Time
Salary: £29,000 – £36,200 (£4,700 overtime + £2,500 commission)
What You’ll Do:
- Install and maintain broadband, TV, and phone services to customers’ homes.
- Quickly resolve technical issues, ensuring customers stay connected.
- Provide exceptional service so every customer is satisfied.
- Work independently with the support of a team.
Must Haves:
- A UK manual driving licence.
- Confidence working at heights and outdoors in all weather conditions.
- To live in one of the specified postcodes above.
Desired Skills:
- A problem‑solving mindset and a passion for helping customers.
- A methodical, organised approach to work.
- The ability to be composed and adapt to any situation.
Benefits:
- A starting salary of £29,000 with potential to earn up to £36,200 through on‑target earnings (£4,700 overtime + £2,500 commission).
- Private medical cover through BUPA (including upgrade options to cover loved ones), a healthcare plan, and critical illness insurance.
- Market‑leading maternity, paternity, neonatal, and carer’s leave policies.
- 25 days of annual leave, UK bank holidays, and your birthday off. Option to buy/sell up to five extra days.
- A 4‑day working week – 37.5 hours across four days (Mon–Sat) with shifts ranging 7.5 to 10 hours.
- Up to 10% employer pension contributions and life insurance.
We’re committed to making our hiring process accessible to everyone. If you need any adjustments, just let us know – we’re happy to help.
Field Service Engineer - Swadlincote employer: Virgin Media O2
Join a forward-thinking company that values its employees and fosters a supportive work culture in Swadlincote. With a unique 4-day working week, competitive salary, and comprehensive benefits including private medical cover and generous leave policies, we prioritise your well-being and work-life balance. Our commitment to employee growth and development ensures that you will thrive both personally and professionally while connecting with customers and making a real difference in their lives.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer - Swadlincote
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Field Service Engineer - Swadlincote
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Virgin Media O2's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Virgin Media O2. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Virgin Media O2
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Virgin Media O2.
