Posted: 13-Jan-2026дали • Location: Stamford • Job Type: Full Time
mao>Summary
This Field Service Engineer role is more than just technical. You’ll travel to Ensemble locations, install cutting-edge broadband, TV, and phone services, øst troubleshoot issues, and help customers stay connected. You’ll work 4 days a week (Monday‑Saturday), with 7.5‑10 hour shifts after full training.
Must‑Live Postcodes
PE1, PE2, PE3, PE4, PE5, PE6, PE7, PE9, PE10, PE11, PE12
Responsibilities
- Install and maintain broadband, TV, and phone services in customers\’ homes.
- Resolve technical issues quickly to keep customers connected.
- Provide exceptional service and leave customers satisfied.
- Work independently with support from a team.
Qualifications
- UK manual driving licence.
- Confidence working at heights and outdoors in all weather.
- Live in one of the specified postcodes.
Desired Skills & Attributes
- Problem‑solving mindset and passion for helping customers.
- Methodical, organised approach to work.
- Ability to stay composed and adapt to any situation.
Benefits
- Starting salary £29,000 with potential to earn up to £36,200 (overtime £4,700 + commission £2,500).
- Private medical cover via BUPA, healthcare plan, and critical illness insurance.
- Market‑leading maternity, paternity, neonatal, and carer\’s leave policies.
- 25 days annual leave, UK bank holidays, birthday off, option to buy/sell up to 5 extra days.
- 4‑day working week: 37.5 hours across 4 days.
- Up to 10% employer pension contributions and life insurance.
Next Steps
- Complete our quick online application and video assessment.
- Talk with a recruiter to learn more.
Attend an interview with a manager to see if we’re a match.
Accessibility & Inclusion
We’re committed to making our hiring process accessible to everyone. If you need adjustments, just let us know – we’re happy to help.
Watch a day in the life of our Field Service Engineer: https://youtu.be/9qzPXDobE4g?si=29aAXK0rn7zBz_7C
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Contact Detail:
Virgin Media O2 Recruiting Team