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- Tasks: Become a Field Technician, installing and fixing materials handling equipment while delivering top-notch customer service.
- Company: Join the UK's fastest broadband network and a beloved mobile brand with diverse, talented teams.
- Benefits: Enjoy a competitive salary, 25 days annual leave, wellbeing benefits, and a supportive work environment.
- Why this job: Experience a 4-day work week, comprehensive training, and a culture that values authenticity and inclusion.
- Qualifications: No experience needed; just bring a UK driving licence and a passion for helping others.
- Other info: Complete an online video assessment and interview to kickstart your journey with us.
The predicted salary is between 29000 - 29000 £ per year.
Join our team of Field Service Engineers (internally you’ll be known as a Field Technician) and earn a competitive salary of £29,000 plus £2,500 London Weighting Allowance, plus overtime (on average £4,700) and performance-based commission of £2,500.
No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so you’ll have everything you need to succeed! After completing our comprehensive training program, you will be able to enjoy a better work-life balance with our 4-day working week consisting of 37.5 hours (Monday – Saturday) with a mixture of 7.5 and 10 hour shifts.
Be the expert in installations, fixing faults and delivering great customer service.
A UK Manual driving licence is required.
An organised individual with a customer-focus, who is motivated to help others.
We know that benefits mean so much more than the 'stuff' we can give you, so we offer a wide range of support, rewards and tools - all focused on helping you to prioritise what really matters:
- A competitive salary of £29,000, £2,500+ On target earnings, plus a company van
- 25 days of annual leave, including your birthday
- A first-rate pension programme with up to 10% matching contributions
- Access to wellbeing benefits including, BUPA medical coverage (which you can choose to upgrade to protect loved ones), and critical illness insurance
- Life insurance and a healthcare plan
- Support for all family situations (neonatal leave, excellent maternity & paternity policies and carers leave)
Following your application, you will receive a link to complete an online video assessment. From here we will get you booked in for an online interview with one of our managers. When you apply, you'll be asked about any adjustments you might need to support the recruitment process.
Field Service Engineer - Materials Handling employer: Virgin Media O2
Contact Detail:
Virgin Media O2 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - Materials Handling
✨Tip Number 1
Familiarise yourself with the materials handling industry. Understanding the basics of equipment and common issues can help you stand out during the video assessment and interview.
✨Tip Number 2
Showcase your customer service skills. Since this role involves delivering great customer service, think of examples from your past experiences where you went above and beyond for a customer.
✨Tip Number 3
Prepare for the online video assessment by practising common interview questions related to problem-solving and teamwork. This will help you feel more confident and articulate during the actual assessment.
✨Tip Number 4
Highlight your organisational skills. As the role requires being organised, think of specific instances where you successfully managed multiple tasks or projects simultaneously.
We think you need these skills to ace Field Service Engineer - Materials Handling
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Field Service Engineer. Familiarise yourself with the skills required, such as customer service and technical problem-solving, to tailor your application accordingly.
Craft a Tailored CV: Highlight any relevant experience or skills that align with the job description. Even if you lack direct experience, emphasise your organisational skills and customer focus. Use clear headings and bullet points for easy readability.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how the training and mentorship offered will help you grow in the position. Be sure to convey your motivation to help others and your commitment to excellent customer service.
Prepare for the Video Assessment: Once you submit your application, you'll receive a link for an online video assessment. Practice common interview questions and ensure you have a quiet, well-lit space to complete the assessment. Show your personality and enthusiasm for the role.
How to prepare for a job interview at Virgin Media O2
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Field Service Engineer. Familiarise yourself with installations, fault fixing, and customer service aspects, as these will likely be key discussion points during your interview.
✨Show Your Organisational Skills
As an organised individual is sought for this role, prepare examples from your past experiences that demonstrate your ability to manage tasks efficiently and prioritise customer needs.
✨Emphasise Your Willingness to Learn
Since no prior experience is required, highlight your eagerness to learn and adapt. Discuss how you can benefit from the training and mentorship offered, and express your enthusiasm for developing your skills.
✨Prepare for the Video Assessment
Before the online interview, practice common interview questions and ensure your technology is working properly. Dress professionally and choose a quiet, well-lit space to make a good impression.
