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For Companies At a Glance
- Tasks: Engage with customers door-to-door, showcasing Virgin Media O2's products and services.
- Company: Join Virgin Media O2, a leader in connectivity serving over 46 million customers.
- Benefits: Enjoy uncapped commission, a company car, 25 days leave, and health benefits.
- Why this job: Perfect for outgoing individuals who thrive on connection and enjoy outdoor work.
- Qualifications: Must have a full UK driving licence and a positive, resilient attitude.
- Other info: Flexible hours available; training provided to set you up for success.
The predicted salary is between 20000 - 25000 £ per year.
Salary: £25,000 c.£20,000 OTE (uncapped commission)
Full-time and part-time positions available
Join our Field Sales Representatives team at Virgin Media O2, where you'll be the first point of contact for customers, delivering exceptional service and introducing them to our leading broadband, mobile, TV, and connectivity products and services. Sales experience isn't essential - what matters is your drive, enthusiasm, resilience and ability to connect with people.
What you'll be doing:
- You'll be working door-to-door, visiting potential customers at their homes, and occasionally small businesses, to introduce them to the benefits of Virgin Media O2.
- As a face-to-face sales role, you'll be approaching people who may not be expecting you, making it perfect for someone who is outgoing, proactive, and skilled at building connections with new people.
- This role requires someone who enjoys being outdoors, remains upbeat and driven to hit sales targets, and can confidently handle challenges like rejection and working in all weather conditions.
Training:
In your first three weeks, you'll attend training from 9:00 am - 5:00 pm, Monday to Friday, which includes self-led learning and in-office sessions with your manager. (Part-time employees must commit to this during training).
Working hours:
- Part-time: 16 to 30 hours per week
- Full-time: 37.5 hours per week
The must haves:
- A full UK driving licence.
- An ability to work shifts that are typically between 12:00pm and 8:00pm.
The other stuff we are looking for:
- You will enjoy working outdoors and engaging with people.
- You will have a positive, can-do attitude.
- You will be self-motivated to achieve sales targets and resilient in the face of rejection.
What's in it for you:
- Base salary of £25,000 (pro-rata for part-time).
- Top earners make £50,000-£70,000 with uncapped commission.
- Car allowance for part-time employees and a company car for full-time employees.
- 25 days annual leave, UK bank holidays, and your birthday off to treat yourself (pro-rata).
- Plus, the option to buy and sell 5 days' leave, to suit your personal needs.
- Pension scheme (up to 10% match), BUPA medical cover, healthcare plan, and life assurance.
- Tools, rewards, and support to help you thrive in your career.
- A host of Family Friendly policies e.g., neonatal leave, 14-week paternity leave, and carers leave.
Next steps:
Following your application, you will receive a link to complete an online video assessment. If you are successful at this stage, one of our recruiters will give you a call to discuss the role in more depth and give you a chance to ask any questions. From here, you will be booked in for an online competency-based interview with one of our assessors. Shine during the interview, and upon success, receive your offer to kickstart your training and join our winning team!
If you have any specific support needs throughout the process, just let a team member know and we will happily tailor accommodations to make sure you have a smooth and inclusive experience. Your comfort and success matter to us. Thanks for your patience and for showing interest in joining us at Virgin Media O2! Your career with Virgin Media O2 starts here!
Field Service Engineer. Job in London Education & Training Jobs employer: Virgin Media O2
Contact Detail:
Virgin Media O2 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer. Job in London Education & Training Jobs
✨Tip Number 1
Familiarise yourself with Virgin Media O2's products and services. Understanding the benefits of their broadband, mobile, and TV offerings will help you engage potential customers more effectively during your door-to-door visits.
✨Tip Number 2
Practice your communication skills. Since this role involves face-to-face interactions, being able to connect with people quickly is crucial. Try role-playing scenarios with friends or family to build your confidence.
✨Tip Number 3
Prepare for the online video assessment by ensuring you have a quiet space and good lighting. Practice answering common interview questions related to sales and customer service to showcase your enthusiasm and resilience.
✨Tip Number 4
Showcase your positive attitude and resilience during the interview process. Share personal stories that highlight how you've overcome challenges or dealt with rejection, as these traits are highly valued in this role.
We think you need these skills to ace Field Service Engineer. Job in London Education & Training Jobs
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the Field Service Engineer role. Emphasise your ability to connect with people, resilience, and any previous sales or customer service experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you are drawn to Virgin Media O2 and how your personality fits the outgoing nature of the job.
Prepare for the Video Assessment: Once you submit your application, you'll receive a link for an online video assessment. Practice common interview questions and ensure you present yourself professionally, as this is your chance to make a strong first impression.
Research the Company: Familiarise yourself with Virgin Media O2's products and services. Understanding their offerings will help you during the interview process and demonstrate your genuine interest in the company.
How to prepare for a job interview at Virgin Media O2
✨Show Your Enthusiasm
Make sure to convey your excitement about the role and the company. Talk about why you want to work for Virgin Media O2 and how their values align with yours. A positive attitude can go a long way in making a great impression.
✨Demonstrate Resilience
Since the role involves facing rejection, be prepared to discuss how you've handled challenges in the past. Share examples of times when you bounced back from setbacks, showcasing your resilience and determination to succeed.
✨Highlight Your People Skills
As this is a face-to-face sales role, emphasise your ability to connect with people. Prepare anecdotes that illustrate your communication skills and how you've built rapport with customers or clients in previous experiences.
✨Prepare for Competency Questions
Expect competency-based questions during the interview. Think about situations where you've demonstrated key skills like teamwork, problem-solving, and adaptability. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
