At a Glance
- Tasks: Install and maintain broadband, TV, and phone services for customers.
- Company: Join Virgin Media O2, a leader in connectivity with a supportive team.
- Benefits: Earn up to £36,200 with bonuses, plus private medical cover and 25 days off.
- Other info: Quick application process with opportunities for career growth.
- Why this job: Enjoy a dynamic role with varied tasks and the chance to help customers daily.
- Qualifications: UK driving licence and confidence working outdoors in all weather.
The predicted salary is between 29000 - 36200 £ per year.
Field Service Engineer – East Lancs
Company: Virgin Media O2
Location: Bolton, Oldham, Stockport
Job Family: Technicians & Engineers
Job Type: Full Time
Posted Date: 21-Oct-2025
Salary: £29,000 – £36,200 (£4,700 overtime + £2,500 commission)
Work Schedule: 4 days a week – 37.5 hours across Monday to Saturday – 7.5 to 10 hour shifts
Working postcode areas: OL1, OL2, OL4, OL5, OL6, OL7, OL8, OL9, OL10, OL11, OL12, OL15, OL16, BL0, BL1, BL2, BL3, BL4, BL5, BL6, BL7, BL8, BL9, SK14, SK15, SK16, M24, M25, M26, M28, M29, M34, M38, M43, M45, M46.
What You’ll Do
- Install and maintain broadband, TV, and phone services to customers\' homes.
- Quickly resolve technical issues, ensuring customers stay connected to what matters most.
- Provide exceptional service that leaves every customer satisfied and smiling.
- Work independently with the backing of a supportive team, always there to help you deliver your best.
Who we are
Virgin Media and O2 have come together to offer the best in connectivity, serving over 46 million customers across broadband, mobile, phone, and home services.
The must haves
- A UK manual driving licence.
- Confidence working at heights and outdoors in all weather conditions.
- To live in one of the specified postcodes above.
Skills
- A problem‑solving mindset and a passion for helping customers.
- A methodical, organised approach to work.
- The ability to be composed and adapt to any situation.
What’s in it for you
- A starting salary of £29,000 with the potential to earn up to £36,200 through on‑target earnings (£4,700 overtime + £2,500 commission).
- Private medical cover through BUPA (including upgrade options to cover loved ones), a healthcare plan, and critical illness insurance.
- Market‑leading maternity, paternity, neonatal, and carers leave policies.
- 25 days of annual leave, UK bank holidays and your birthday off. Plus, the option to buy and sell up to 5 extra days.
- Up to 10% employer pension contributions and life insurance.
Next steps
- Complete our quick online application and video assessment.
- If successful, chat with one of our friendly recruiters to learn more.
- Attend an interview with a manager to see if we’re a great match.
Apply Today
So, if you’re ready for a rewarding career where no two days are the same, apply today.
Field Service Engineer - East Lancs in Oldham employer: Virgin Media O2
At Virgin Media O2, we pride ourselves on being an exceptional employer, offering a dynamic work culture that values teamwork and individual contributions. As a Field Service Engineer in East Lancs, you'll enjoy competitive salaries, comprehensive benefits including private medical cover and generous leave policies, and the opportunity for personal growth within a supportive environment. Join us to make a meaningful impact while enjoying a fulfilling career in a company that truly cares about its employees.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer - East Lancs in Oldham
✨Get Chummy with Industry Events
Dive into telecommunications networking conferences and expos. These are golden opportunities to meet potential employers like Virgin Media O2 and learn about open positions directly from their teams. Keep an eye out for workshops or panels – they’re perfect for showcasing your passion and expertise!
✨Join Networking Communities
Find online forums or local meetups that focus on telecommunications and networking. Sites like LinkedIn Groups or Reddit communities can be great for connecting with professionals in the field. Just remember to participate in discussions – you never know when someone might mention job openings at places like Virgin Media O2.
✨Showcase Your Skills with Personal Projects
If you’ve got any personal projects or contributions to open-source networking tools, flaunt them! Create a portfolio that showcases your skills relevant to what telecommunication companies are looking for. It’s a great conversation starter during interviews and networking chats.
✨Utilise Online Job Boards Wisely
While we’re all about encouraging you to apply through our website, also keep an eye on job boards specific to tech and telecommunication roles. Websites such as Telecommunication Jobs and TechCareers often list full-time roles that may not appear elsewhere. Just be sure to tailor every application to grab attention – even small tweaks can make a big difference!
We think you need these skills to ace Field Service Engineer - East Lancs in Oldham
Some tips for your application 🫡
Show Off Your Technical Know-How:When you're applying for a role in telecommunications and networking, it’s crucial to highlight your technical skills. Mention specific technologies you're proficient in, like IP networking, VoIP, or security protocols. Be sure your CV includes any relevant certifications such as CCNA or CompTIA Network+; they really show you've got the chops for the job.
Tailor Your Experience to Match Networking Projects:In your CV and cover letter, don’t just list your past jobs—showcase specific projects that align with the role! If you've worked on network design, implementation, or troubleshooting, weave those experiences in and highlight metrics to demonstrate your impact. This paints a vivid picture of how you'd fit into the role at Virgin Media O2.
Show Enthusiasm for the Industry:With telecommunications evolving rapidly, it’s important to express your passion for the field in your application. Mention any trends or innovations you've been following that excite you and how they'd influence your work. This can really set you apart and show that you're not just after a job, but a career!
Keep It Clean and Professional:While it’s important to be personable, ensure your application maintains a clean and structured format. Use clear headings and bullet points to make it easy for hiring managers to dig into your skills and experience. Remember, you’re applying for a full-time role, so a well-organised application will signal your seriousness about the position at Virgin Media O2.
How to prepare for a job interview at Virgin Media O2
✨Brush Up on Networking Protocols
Make sure you’re up to speed with the key networking protocols like TCP/IP, UDP, and perhaps even MPLS if it's relevant. We can expect technical questions about how these protocols function and the problems they solve, so a solid understanding will help you shine.
✨Showcase Your Projects
Got a portfolio? Bring it along! Highlight any relevant projects where you've designed or managed network systems. This is your chance to demonstrate practical experience; employers love to see how your skills can be applied in real-world scenarios.
✨Get Comfortable with Technical Scenarios
You might be faced with a case study or a technical troubleshooting scenario during the interview. Practise responding to common networking issues—like packet loss or latency problems. Thinking through these scenarios will help us sound confident and competent in our responses.
✨Emphasise Team Collaboration Skills
In the telecommunications field, teamwork is key! Make sure to share examples of how you’ve worked collaboratively, whether in past jobs or projects at uni. Employers want to see that you’re not just technically savvy, but also great at working within a team setting.
