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For Companies At a Glance
- Tasks: Install and maintain broadband, TV, and phone services for customers.
- Company: Join Virgin Media O2, a leader in connectivity with a supportive team.
- Benefits: Earn up to £36,200 with bonuses, plus private medical cover and 25 days off.
- Why this job: Enjoy a dynamic role with varied tasks and the chance to help customers daily.
- Qualifications: UK driving licence and confidence working outdoors in all weather.
- Other info: Quick application process with opportunities for career growth.
The predicted salary is between 29000 - 36200 £ per year.
Field Service Engineer – East Lancs
Company: Virgin Media O2
Location: Bolton, Oldham, Stockport
Job Family: Technicians & Engineers
Job Type: Full Time
Posted Date: 21-Oct-2025
Salary: £29,000 – £36,200 (£4,700 overtime + £2,500 commission)
Work Schedule: 4 days a week – 37.5 hours across Monday to Saturday – 7.5 to 10 hour shifts
Working postcode areas: OL1, OL2, OL4, OL5, OL6, OL7, OL8, OL9, OL10, OL11, OL12, OL15, OL16, BL0, BL1, BL2, BL3, BL4, BL5, BL6, BL7, BL8, BL9, SK14, SK15, SK16, M24, M25, M26, M28, M29, M34, M38, M43, M45, M46.
What You’ll Do
- Install and maintain broadband, TV, and phone services to customers\’ homes.
- Quickly resolve technical issues, ensuring customers stay connected to what matters most.
- Provide exceptional service that leaves every customer satisfied and smiling.
- Work independently with the backing of a supportive team, always there to help you deliver your best.
Who we are
Virgin Media and O2 have come together to offer the best in connectivity, serving over 46 million customers across broadband, mobile, phone, and home services.
The must haves
- A UK manual driving licence.
- Confidence working at heights and outdoors in all weather conditions.
- To live in one of the specified postcodes above.
Skills
- A problem‑solving mindset and a passion for helping customers.
- A methodical, organised approach to work.
- The ability to be composed and adapt to any situation.
What’s in it for you
- A starting salary of £29,000 with the potential to earn up to £36,200 through on‑target earnings (£4,700 overtime + £2,500 commission).
- Private medical cover through BUPA (including upgrade options to cover loved ones), a healthcare plan, and critical illness insurance.
- Market‑leading maternity, paternity, neonatal, and carers leave policies.
- 25 days of annual leave, UK bank holidays and your birthday off. Plus, the option to buy and sell up to 5 extra days.
- Up to 10% employer pension contributions and life insurance.
Next steps
- Complete our quick online application and video assessment.
- If successful, chat with one of our friendly recruiters to learn more.
- Attend an interview with a manager to see if we’re a great match.
Apply Today
So, if you’re ready for a rewarding career where no two days are the same, apply today.
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Field Service Engineer - East Lancs employer: Virgin Media O2
Contact Detail:
Virgin Media O2 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - East Lancs
✨Tip Number 1
Get to know the company! Research Virgin Media O2 and understand their values and services. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and think about how your skills match the job description. We want you to feel confident and ready to impress!
✨Tip Number 3
Show off your problem-solving skills! As a Field Service Engineer, you'll need to demonstrate how you tackle challenges. Share specific examples from your past experiences that highlight your ability to resolve issues effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s quick and easy, plus it ensures your application gets to the right people. We’re excited to see what you bring to the table!
We think you need these skills to ace Field Service Engineer - East Lancs
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about being a Field Service Engineer and helping customers stay connected.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight relevant experience and skills that match what we’re looking for, like problem-solving and customer service. It’ll make you stand out!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’re a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the quickest way for us to receive your application and get the ball rolling. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Virgin Media O2
✨Know Your Stuff
Make sure you understand the role of a Field Service Engineer inside out. Familiarise yourself with Virgin Media O2's services, especially broadband, TV, and phone installations. Being able to discuss specific technical issues and how you would resolve them will show your problem-solving mindset.
✨Show Off Your Customer Skills
This role is all about providing exceptional service. Prepare examples of how you've helped customers in the past, especially in tricky situations. Highlight your ability to stay composed and adapt, as this will resonate well with the interviewers.
✨Get Ready for Practical Questions
Expect questions that assess your technical knowledge and problem-solving abilities. Think about scenarios where you had to troubleshoot or work independently. Practising these types of questions can help you feel more confident during the interview.
✨Dress for Success
Even though the job involves working outdoors, make sure to dress smartly for the interview. A neat appearance shows professionalism and respect for the opportunity. Plus, it sets a positive tone for the conversation!