At a Glance
- Tasks: Install and maintain broadband, TV, and phone services while solving customer issues.
- Company: Dynamic company focused on connecting people with essential services.
- Benefits: Earn up to £36,200, enjoy a 4-day work week, and receive private medical cover.
- Other info: Full training provided, with a dedicated mentor for ongoing support.
- Why this job: Make a real difference in people's lives while enjoying job variety and progression.
- Qualifications: UK driving licence and a passion for helping customers.
The predicted salary is between 29000 - 36200 £ per year.
Location: London
Job Family: Technicians & Engineers
Job Type: Full Time
Posted Date: 03-Jun-2026
Salary: £29,000 – £36,200 (£4,700 overtime + £2,500 commission)
You must live in one of the following postcodes: N6, N10, N11, N15, N17, N22, N7, N1, N19, N16, N4, N9, N18.
This role is about connecting people with what matters most. You’ll be out and about, travelling to different locations and meeting new people every day. If you want to make a real difference, this is it. No two days are the same. One day, you could be installing cutting‑edge broadband in a customer’s home; the next, you’re troubleshooting an issue and helping someone get back online.
You’ll enjoy the freedom of working outside and get to experience real job progression. And the best part? You’ll only be working 4 days out of 7 each week. No experience? No problem. We’ll fully train and support you every step of the way through a detailed onboarding stage when you join. You’ll also have a dedicated mentor who will provide you with ongoing guidance.
What You’ll Do
- Install and maintain broadband, TV, and phone services to customers' homes.
- Quickly resolve technical issues, ensuring customers stay connected.
- Provide exceptional service that leaves every customer satisfied.
- Work independently with the backing of a supportive team.
Who we are
As a Field Engineer, every door you knock on and life‑changing moment you create with our customers means you will have the whole team behind you. This is a job for everyone and if you love people, you’re going to build a fantastic career with a range of opportunities.
The Must Haves
- A UK manual driving licence.
- Confidence working at heights and outdoors in all weather conditions.
- To live in one of the specified postcodes above.
Skills
- A problem‑solving mindset and a passion for helping customers.
- A methodical, organised approach to work.
- The ability to be composed and adapt to any situation.
Benefits
- A starting salary of £29,000 with the potential to earn up to £36,200 through on‑target earnings (£4,700 overtime + £2,500 commission).
- Private medical cover through BUPA (including upgrade options to cover loved ones), a healthcare plan, and critical illness insurance.
- Market‑leading maternity, paternity, neonatal, and carers leave policies.
- 25 days of annual leave, UK bank holidays and your birthday off. Plus, the option to buy and sell up to 5 extra days.
- A 4‑day working week – After training, you’ll work 37.5 hours across just 4 days (Monday to Saturday), with shifts ranging between 7.5 and 10 hours.
- Up to 10% employer pension contributions and life insurance.
Next Steps
Complete our quick online application and video assessment. If successful, chat with one of our friendly recruiters to learn more. Attend a virtual interview with a manager to see if we’re a great match.
We’re committed to making our hiring process accessible to everyone. If you need any adjustments, just let us know – we’re happy to help. So, if you’re ready for a rewarding career where no two days are the same, apply today.
Field Service Engineer - Central London_NL Haringey employer: Virgin Media O2
As a Field Service Engineer in Central London, you'll join a dynamic team that values connection and customer satisfaction. With a supportive work culture, comprehensive training, and a unique 4-day working week, you’ll enjoy a fulfilling career with opportunities for growth and development. Our commitment to employee well-being is reflected in our generous benefits package, including private medical cover and extensive leave policies, making us an excellent employer for those seeking meaningful work.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer - Central London_NL Haringey
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to Virgin Media O2 as a field sales pro!
✨Scout Out the Competition
Research potential competitors for Virgin Media O2 and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up Virgin Media O2’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Service Engineer - Central London_NL Haringey
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at Virgin Media O2, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at Virgin Media O2, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at Virgin Media O2.
How to prepare for a job interview at Virgin Media O2
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that Virgin Media O2 offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in Virgin Media O2 but also helps you get a feel for whether you’d thrive in that environment.
