At a Glance
- Tasks: Engage with customers door-to-door, showcasing Virgin Media O2's products and services.
- Company: Join Virgin Media O2, a leader in connectivity serving over 46 million customers.
- Benefits: Enjoy a base salary of £25,000 plus uncapped commission, a company car, and generous leave options.
- Why this job: Perfect for outgoing individuals who thrive on connection and enjoy outdoor work.
- Qualifications: Must have a full UK driving licence and a positive, resilient attitude.
- Other info: Comprehensive training provided, with a focus on support and inclusivity throughout the hiring process.
The predicted salary is between 25000 - 35000 £ per year.
Overview
£25,000 basic salary, plus uncapped commission (OTE c.£45,000)
Company car | Full-time | Door-to-door sales
We get it – sales can be tough. And knocking on doors in all weathers? Tougher still. But this role is more than just sales – it’s about creating genuine human connections and introducing people to services that could transform their day-to-day lives.
Summary
Location: Basildon
Job Family: Customer Service & Sales
Job Type: Full Time
Posted Date: 06-Jan-2026
Role
As a Field Sales Advisor, you’ll be the face of Virgin Media O2 – introducing customers to game-changing broadband, mobile and TV products. Every conversation is a chance to make a difference and earn uncapped commission. Plus, you’ll get your own electric company car to travel in style.
What You’ll Be Doing
You’ll be out and about in your patch, knocking on doors and creating new opportunities from scratch. It’s about building rapport, understanding customer needs, and turning conversations into commission. You’ll follow up leads, manage your own pipeline, and treat your area like your own business.
Want to see what it’s all about for yourself? Copy this link into your browser to see a day in the life of our Field Sales Advisors: https://youtu.be/_F-jpCnNpSQ?si=sqdHQdCYX_WqJwOf
Training & hours
You’ll start with two weeks of full-time training (Monday–Friday, 9:00am–5:00pm), covering everything from product knowledge to sales systems. You’ll also learn on the job, with ongoing support from peers.
- Full-time: 37.5 hours per week
- Typical shifts: 12:00pm–8:00pm
The must haves
- Full UK driving licence
- Ability to work 12–8pm shifts
The other stuff we are looking for
- Confident communicators who enjoy meeting new people
- Resilient, motivated, and target-driven individuals
- A positive, can-do attitude and hunger to earn
What’s in it for you
- £25,000 base salary + uncapped commission (top earners make £50k–£70k)
- Private BUPA medical cover, healthcare plan, virtual GP & critical illness insurance
- 25 days’ holiday + bank holidays + birthday off (option to buy/sell 5 more)
- Pension scheme (up to 10% match) and life assurance
- Electric company car
- Industry-leading family leave policies
Next steps
Apply online and complete a quick video interview. If successful, you’ll have a call with a recruiter, then a virtual interview. The final stage is a Job Appreciation Day, where you’ll shadow the team to see what it’s really like.
Need adjustments? Let us know – your experience matters.
Your career with Virgin Media O2 starts here.
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Field Sales Representative employer: Virgin Media O2
Contact Detail:
Virgin Media O2 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Sales Representative
✨Tip Number 1
Familiarise yourself with Virgin Media O2's products and services. Understanding the benefits of their broadband, mobile, and TV offerings will help you engage potential customers effectively during your door-to-door visits.
✨Tip Number 2
Practice your communication skills. Since this role involves face-to-face interactions, being able to connect with people quickly is crucial. Try role-playing scenarios with friends or family to build your confidence.
✨Tip Number 3
Prepare for the online video assessment by researching common sales scenarios and questions. Being ready to showcase your enthusiasm and resilience will set you apart from other candidates.
✨Tip Number 4
Showcase your positive attitude and self-motivation during the interview process. Highlight any past experiences where you've successfully overcome challenges or met targets, as this aligns with what Virgin Media O2 is looking for.
We think you need these skills to ace Field Sales Representative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it's not directly in sales. Focus on skills like communication, resilience, and your ability to connect with people, as these are key for the Field Sales Representative role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work for Virgin Media O2 specifically and how your personality aligns with their values, such as being outgoing and proactive.
Prepare for the Video Assessment: Once you submit your application, you'll need to complete an online video assessment. Practice common interview questions and think about how you can demonstrate your sales potential and resilience in the face of challenges.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This shows initiative and can help keep your application top of mind for the recruiters.
How to prepare for a job interview at Virgin Media O2
✨Show Your Enthusiasm
As a Field Sales Representative, your energy and enthusiasm are key. Make sure to express your excitement about the role and the company during the interview. Share examples of how you've engaged with customers in the past, even if it's not in a sales context.
✨Demonstrate Resilience
This role involves facing rejection, so it's important to showcase your resilience. Prepare to discuss times when you've faced challenges and how you overcame them. This will show that you can handle the ups and downs of sales.
✨Connect with the Interviewer
Since this job is all about building connections, practice making a personal connection with your interviewer. Ask questions about their experiences at Virgin Media O2 and share your own stories to create a rapport.
✨Prepare for Competency Questions
Expect competency-based questions that assess your ability to meet sales targets and work independently. Use the STAR method (Situation, Task, Action, Result) to structure your answers and provide clear examples of your skills and achievements.