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For Companies At a Glance
- Tasks: Engage with customers door-to-door, showcasing Virgin Media O2's products and services.
- Company: Join Virgin Media O2, a leader in connectivity serving over 46 million customers.
- Benefits: Enjoy a base salary of £25,000 plus uncapped commission, a company car, and generous leave options.
- Why this job: Perfect for outgoing individuals who thrive on connection and enjoy working outdoors.
- Qualifications: A full UK driving licence and a positive, resilient attitude are essential.
- Other info: Comprehensive training provided, with a supportive and inclusive hiring process.
The predicted salary is between 25000 - 35000 £ per year.
Join our Field Sales Representatives team at Virgin Media O2, where you’ll be the first point of contact for customers, delivering exceptional service and introducing them to our leading broadband, mobile, TV, and connectivity products and services. Sales experience isn’t essential—what matters is your drive, enthusiasm, resilience and ability to connect with people.
Location: Stoke-On-Trent
Job Family: Customer Service & Sales
Job Type: Full Time
Posted Date: 02-Jan-2025
What You’ll Be Doing: You’ll be working door-to-door, visiting potential customers at their homes, and occasionally small businesses, to introduce them to the benefits of Virgin Media O2. As a face-to-face sales role, you’ll be approaching people who may not be expecting you, making it perfect for someone who is outgoing, proactive, and skilled at building connections with new people. This role requires someone who enjoys being outdoors, remains upbeat and driven to hit sales targets, and can confidently handle challenges like rejection and working in all weather conditions.
Training: In your first three weeks, you’ll attend training from 9:00 am – 5:00 pm, Monday to Friday, which includes self-led learning and in-office sessions with your manager.
Working hours: Full-time: 37.5 hours per week
The must haves:
- A full UK driving licence.
- An ability to work shifts that are typically between 12:00pm and 8:00pm.
The other stuff we are looking for:
- You will enjoy working outdoors and engaging with people.
- You will have a positive, can-do attitude.
- You will be self-motivated to achieve sales targets and resilient in the face of rejection.
What’s in it for you:
- Base salary of £25,000.
- Top earners make £50,000-£70,000 with uncapped commission.
- A company car.
- 25 days annual leave, UK bank holidays, and your birthday off to treat yourself. Plus, the option to buy and sell 5 days' leave, to suit your personal needs.
- Pension scheme (up to 10% match), BUPA medical cover, healthcare plan, and life assurance.
- Tools, rewards, and support to help you thrive in your career.
- A host of Family Friendly policies e.g., neonatal leave, 14-week paternity leave, and carers leave.
Next steps: Following your application, you will receive a link to complete an online video assessment. If you are successful at this stage, one of our recruiters will give you a call to discuss the role in more depth and give you a chance to ask any questions. From here, you will be booked in for an online competency-based interview with one of our assessors. Shine during the interview, and upon success, receive your offer to kickstart your training and join our winning team! If you have any specific support needs throughout the process, just let a team member know and we will happily tailor accommodations to make sure you have a smooth and inclusive experience. Your comfort and success matter to us.
Your career with Virgin Media O2 starts here!
Field Sales Representative employer: Virgin Media O2
Contact Detail:
Virgin Media O2 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Sales Representative
✨Tip Number 1
Familiarise yourself with Virgin Media O2's products and services. Understanding the benefits of their broadband, mobile, and TV offerings will help you engage potential customers effectively and demonstrate your enthusiasm for what you're selling.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in role-play scenarios. This will help you become more comfortable approaching strangers and improve your ability to connect with people on a personal level.
✨Tip Number 3
Prepare for the online video assessment by ensuring you have a quiet space and good lighting. Practise answering common interview questions related to sales and customer service to showcase your positive attitude and resilience.
✨Tip Number 4
Showcase your self-motivation by setting personal sales goals during your training period. This will not only prepare you for the role but also demonstrate your drive to succeed when speaking with recruiters.
We think you need these skills to ace Field Sales Representative
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Field Sales Representative position. Understand the key responsibilities and the qualities Virgin Media O2 is looking for, such as drive, enthusiasm, and resilience.
Tailor Your CV: Customise your CV to highlight relevant skills and experiences that align with the job requirements. Emphasise any customer service or sales experience, even if it's informal, and showcase your ability to connect with people.
Craft a Compelling Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention why you want to work for Virgin Media O2 and how your attributes make you a great fit for the Field Sales Representative position.
Prepare for the Video Assessment: Once you submit your application, you'll need to complete an online video assessment. Practice common interview questions and think about how you can demonstrate your outgoing nature and resilience in the face of challenges.
How to prepare for a job interview at Virgin Media O2
✨Show Your Enthusiasm
Make sure to convey your excitement about the role and the company. Talk about why you want to work for Virgin Media O2 and how their products resonate with you. A positive attitude can go a long way in making a great first impression.
✨Demonstrate Resilience
Since the role involves facing potential rejection, it's important to showcase your resilience. Share examples from your past experiences where you've overcome challenges or setbacks, highlighting your ability to stay motivated and keep pushing forward.
✨Connect with People
As this is a face-to-face sales role, practice your interpersonal skills. Be prepared to discuss how you build rapport with new people. You might even want to role-play some scenarios to feel more comfortable approaching customers.
✨Prepare for Competency Questions
Expect competency-based questions during the interview. Think of specific situations where you've demonstrated skills like teamwork, problem-solving, and adaptability. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
