Field Team Leader: Drive Service Quality & Growth in Dundee

Field Team Leader: Drive Service Quality & Growth in Dundee

Dundee Full-Time 34380 - 42020 Β£ / year (est.) No working from home possible
Virgin Media O2

At a Glance

  • Tasks: Lead a team of technicians to deliver top-notch installation and repair services.
  • Company: Join Virgin Media O2, a leader in connectivity and customer service.
  • Benefits: Enjoy competitive pay, career development, and a supportive work environment.
  • Other info: Opportunity for growth in a fast-paced, innovative company.
  • Why this job: Make a real difference in customer satisfaction while leading a dynamic team.
  • Qualifications: Experience in team leadership and a passion for service excellence.

The predicted salary is between 34380 - 42020 Β£ per year.

Virgin Media O2 is seeking a Field Manager to lead a dispersed team of field technicians delivering installation and fault repair services for residential and small business customers across Dundee and surrounding areas.

You will coach, develop and engage technicians, prioritise safety and service quality, manage contractors and internal stakeholders, and drive customer satisfaction while supporting growth opportunities.

Field Team Leader: Drive Service Quality & Growth in Dundee employer: Virgin Media O2

Virgin Media O2 is an exceptional employer that fosters a dynamic work culture where creativity and collaboration thrive. With a strong emphasis on employee wellbeing, flexible working options, and comprehensive healthcare benefits, the company supports your professional growth while allowing you to lead impactful PR campaigns that resonate with audiences. Join us in a vibrant environment that values innovation and meaningful storytelling.

Virgin Media O2

Contact Details:

Virgin Media O2 Recruitment Team

We think you need these skills to ace Field Team Leader: Drive Service Quality & Growth in Dundee

Leadership Skills
Coaching and Development
Team Management
Safety Management
Service Quality Assurance
Customer Satisfaction Focus
Stakeholder Management