At a Glance
- Tasks: Lead a team to deliver top-notch installation and repair services for customers.
- Company: Join Virgin Media O₂, a leader in connectivity and customer satisfaction.
- Benefits: Enjoy Bupa healthcare, generous holiday, and exclusive discounts on services.
- Other info: Flexible-first culture with strong focus on diversity and inclusion.
- Why this job: Make a real impact by improving customer experiences and supporting business growth.
- Qualifications: Proven leadership skills and experience in fast-paced operational environments.
The predicted salary is between 33075 - 40425 £ per year.
As a Field Manager, you’ll lead a team of field technicians and partner resources to deliver outstanding installation and fault repair services for residential and small business customers.
This is a hands‑on leadership role where customer experience, operational performance, safety and team engagement all come together to help keep customers connected to the moments that matter.
Working across a geographically dispersed area, you’ll coach and develop your team, drive service quality and productivity, and build strong relationships with contractors, local authorities and internal stakeholders.
You’ll play a key role in improving customer satisfaction, supporting business growth through referrals and new business generation, and ensuring all work is delivered safely, efficiently and in line with regulatory and operational standards.
Who we are
At Virgin Media O₂, we connect people to the moments that matter most.
Virgin Media leads the UK for broadband reliability, speed and overall performance, while O₂ keeps people connected on the move with award‑winning coverage.
We’re also proud to be named one of the Financial Times Top 500 Best Employers for 2026, based on one of the UK’s largest employee satisfaction surveys.
Join us and you’ll be part of a team that stays curious, positive and focused on making life easier for our customers and each other.
We’re investing in the future of connectivity, from expanding next‑generation 5G to exploring satellite‑supported solutions that help reach rural communities and hard‑to‑connect places.
You’ll work with people who back good ideas and give you plenty of room to grow.
So if you’re looking for a place where you can feel supported, trusted and genuinely valued, you’ll feel right at home here.
Our ways of working
We’re a flexible‑first organisation, because we know people do their best work when they have choice and clarity.
To support meaningful collaboration, we ask everyone to spend at least eight days a month connecting with each other in person.
That doesn’t just mean time in the office – it could be team meetings, offsites, volunteering days, cross‑functional projects, or away days.
What matters is making those moments count – so when we come together, it benefits everyone.
Accessible, inclusive and equitable for all
We believe a better tomorrow starts with the choices we make today.
That means moving the dial on diversity, building equity into everything we do and putting inclusion at the heart of our business.
Virgin Media O₂ is an equal opportunities employer and we work hard to remove bias and barriers.
We want every person who joins us – and everyone thinking about joining us – to feel seen, heard and supported.
When you work with us, you’ll have access to our award‑winning employee network groups.
These communities bring people together, champion allyship and create uplifting spaces where you can learn, share and feel part of something bigger.
They play a big role in helping people feel connected from day one.
- The must haves
- Leadership experience managing and developing high‑performing teams through coaching and performance management.
- Experience working in a customer‑focused, fast‑paced operational environment.
- Ability to lead, motivate and develop field‑based teams.
- Strong communication and influencing skills, with the ability to collaborate across teams and partners
- Ability to prioritise effectively, solve problems and take ownership of operational issues/
- The other stuff we are looking for
- Experience within telecommunications, utilities or a similar field‑based operational environment.
- Experience working in a field‑based role
- Experience managing budgets and financial performance.
- Experience leading a remotely dispersed workforce across a large geographic area.
- Good working knowledge of Microsoft Office applications and operational systems.
- What’s in it for you
- We know life isn’t just about work, so our benefits are built to support you in the moments that matter.
You’ll get Bupa healthcare, wellbeing support, life cover, a pension and generous holiday –plus your birthday off.
- And there’s more.
Enjoy some extra perks on us, with optional electric vehicle lease and Cycle2Work schemes, dental insurance, neurodiversity assessments, and brilliant discounts on broadband, TV and mobile.
You’ll even get access to the Virgin Family platform and the O₂ Priority app, with exclusive rewards, experiences and chances to attend events at The O₂ and beyond.
#J-18808-Ljbffr
Field Manager - Dundee 6 Month Fixed Term Contract employer: Virgin Media O2
Virgin Media O2 is an exceptional employer that fosters a dynamic work culture where creativity and collaboration thrive. With a strong emphasis on employee wellbeing, flexible working options, and comprehensive healthcare benefits, the company supports your professional growth while allowing you to lead impactful PR campaigns that resonate with audiences. Join us in a vibrant environment that values innovation and meaningful storytelling.
StudySmarter Expert Advice🤫
We think this is how you could land Field Manager - Dundee 6 Month Fixed Term Contract
✨Get Comfortable with Local Networking
In field sales, local connections can make a world of difference. Head to community events, trade shows, or networking meet-ups where you can connect with people in your target area. The more visible you are, the better your chances of finding temporary gigs with companies like Virgin Media O2.
✨Leverage Social Media and Online Groups
Join groups on platforms like Facebook or LinkedIn specific to field sales. Engaging with these communities can help you discover short-term opportunities as many companies post temporary roles or projects there. Don't be shy about sharing your skills and availability!
✨Be Ready to Jump In Quickly
Temporary roles often have quick turnarounds, so stay alert for openings. Keep an eye on Virgin Media O2's careers page and apply as soon as you see a role that fits. Preparation is key—make sure you can quickly demonstrate your sales prowess in interviews!
✨Showcase Your Adaptability
When applying for temporary roles in field sales, highlight your ability to adapt to different products and teams. Share examples of past experiences where you quickly learned new sales techniques or product details. This shows potential employers that you're ready to hit the ground running.
We think you need these skills to ace Field Manager - Dundee 6 Month Fixed Term Contract
Some tips for your application 🫡
Show Off Your Sales Experience:In field-sales, your past experiences are crucial. Highlight any roles where you've had direct interaction with customers and hit sales targets. Detail your strategies and successes in previous positions, even if they were temporary gigs – this shows you know how to make an impact quickly!
Demonstrate Your Adaptability:Since you're applying for a temporary role, show that you're adaptable and can hit the ground running. Use your cover letter to explain how you've successfully adjusted to new environments or challenges in the past. Employers love to see candidates who can thrive under changing circumstances!
Include Relevant Certifications:If you've got any sales certificates or training (like CRM software proficiency or sales techniques), flaunt them in your application! It’s a great way to stand out in the field-sales arena and shows you're committed to mastering your craft.
Craft a Focused Cover Letter:When applying for a temporary position, your cover letter should be snappy and to the point. Explain why you’re interested in this particular role at Virgin Media O2 and how you can deliver value right away. We want to see your enthusiasm and readiness to help drive sales as quickly as possible!
How to prepare for a job interview at Virgin Media O2
✨Know Your Sales Numbers
In field sales, your ability to talk numbers can make or break an interview. Be prepared to share your sales achievements and understand metrics like conversion rates or average deal sizes. This will show Virgin Media O2 that you can deliver results on the ground.
✨Demonstrate Relationship Building Skills
Field sales is all about relationships, so come ready to discuss how you've built rapport with clients in the past. Share specific examples of how you turned a cold lead into a loyal customer; this shows you can replicate that success in your temporary role.
✨Prepare for Role-Playing Scenarios
Often, interviews for sales positions involve role-playing exercises. Be ready to pitch a product or handle objections as if you were in front of a real customer. This will give you a chance to showcase your skills and give the interviewers a taste of what it’d be like to have you in the field.
✨Show Flexibility and Adaptability
Since you're applying for a temporary role, highlight your ability to adapt quickly to new products and environments. Discuss instances where you've successfully adjusted strategies on-the-fly—this versatility is crucial for field sales, especially in a short-term position with Virgin Media O2.
