Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and inspire a team to deliver exceptional customer experiences every day.
- Company: Join Virgin Media O2, the UK's fastest broadband network and beloved mobile brand.
- Benefits: Enjoy a fantastic reward package with benefits that support you and your loved ones.
- Why this job: Make a real impact by creating a motivated team and enhancing customer satisfaction.
- Qualifications: Experience in fast-paced environments and managing teams with passion and accountability.
- Other info: Inclusive culture that celebrates diversity and empowers everyone to be their authentic selves.
The predicted salary is between 36000 - 60000 £ per year.
As a Store Manager, you'll bring our core values to life through your team of between 5 and 15 employees. Retail excellence will be the standard encouraged day to day, in everything you do. With every decision you make and direction you set, you will put the customer at the heart of your thinking.
You will create a successful, motivated and engaged team through leading, coaching and inspiring. You will encourage team members to love the job they do, making every day better for our customers through personal experiences that count. Travel is a requirement of the role for store visits and wider team meetings.
The must haves:
- Experience working in a fast-paced environment, not necessarily Retail.
- Experience managing a team with passion and drive, with full accountability for your team’s performance.
- Experience of Budgets and Profit and Loss responsibility.
- Experience delivering first-class customer experiences through a highly engaged team.
- Experience delivering regular, consistent and effective reviews and demonstrating effective coaching behaviours.
- Experience working towards targets and driving opportunities to grow revenue.
- Experience using data inputs (i.e. footfall, matrix hours, trading hours, employee contracted hours) to improve efficiency and deliver store rotas in an effective and timely manner.
The other stuff we are looking for:
- Strong communication and listening skills.
- The ability to change and adapt to the business needs.
- Experience in using systems and following processes.
- Experience adhering to key compliance requirements in relation to standards, Health & Safety, cash management, security and stock management, FCA compliance, refunds and discounts.
What’s in it for you:
Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.
Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.
Next steps:
If we feel like a place where you can belong, we’d love to learn more about you as a person and your experience to date. Once you’ve submitted an application the next steps of the process, if successful, are likely to include a telephone conversation and an interview.
When you apply, you’ll be asked about any adjustments you might need to support the recruitment process. Let us know, and we’ll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the Virgin Media O2 family.
Store Manager Christchurch employer: Virgin Media O2
Contact Detail:
Virgin Media O2 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager Christchurch
✨Tip Number 1
Get to know the company inside out! Research Virgin Media O2's values and culture. When you walk into that interview, you want to show them you’re not just a fit for the role, but for the team too.
✨Tip Number 2
Practice your leadership stories! Think of times when you’ve inspired or coached your team to success. Be ready to share these experiences, as they’ll highlight your ability to create a motivated and engaged team.
✨Tip Number 3
Show off your customer service skills! Prepare examples of how you’ve delivered first-class experiences in the past. Remember, putting the customer at the heart of everything is key for this role.
✨Tip Number 4
Don’t forget to ask questions! This shows your interest and helps you gauge if the company is the right fit for you. Plus, it’s a great way to demonstrate your communication skills. And hey, apply through our website for a smoother process!
We think you need these skills to ace Store Manager Christchurch
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for retail and team management shine through. We want to see how you can inspire and motivate a team, so share examples of how you've done this in the past!
Be Customer-Centric: Remember, putting the customer at the heart of everything is key! Use your application to highlight experiences where you've delivered exceptional customer service and how you plan to continue doing that as a Store Manager.
Use Data to Your Advantage: We love numbers! If you've used data to drive performance or improve efficiency in previous roles, make sure to include that in your application. It shows us you can think strategically and make informed decisions.
Apply Through Our Website: Don't forget to apply through our website! It's the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Virgin Media O2
✨Know Your Numbers
As a Store Manager, you'll need to be comfortable with budgets and profit and loss. Brush up on your financial knowledge and be ready to discuss how you've managed budgets in the past. Bring examples of how you’ve used data to drive performance and improve efficiency.
✨Showcase Your Leadership Style
You’ll be leading a team, so it’s crucial to demonstrate your leadership skills. Prepare to share specific examples of how you've motivated and engaged your team in previous roles. Think about times when you’ve inspired others or turned around a struggling team.
✨Customer-Centric Mindset
The customer should always be at the heart of your decisions. Be ready to discuss how you’ve delivered first-class customer experiences in the past. Share stories that highlight your commitment to customer satisfaction and how you’ve trained your team to do the same.
✨Adaptability is Key
Retail can be unpredictable, so show that you can adapt to changing business needs. Prepare examples of how you’ve successfully navigated challenges or changes in your previous roles. Highlight your ability to remain calm under pressure and lead your team through transitions.
