Safe AI - Vulnerability Manager in Birmingham

The Safe AI Vulnerability Manager is responsible for activities within the VMO2 Attack Surface Reduction Process. The purpose of the process is to ensure security issues in the organisation are identified, understood and reduced, so that security exposure is minimised and risk is proactively managed. Working as part of the Attack Surface Reduction Team, the purpose of the role is to ensure all opportunities to reduce the attack surface are closed within a timely manner, and security risk is known and ultimately reduced. Safe AI is the initiative within VMO2 to protect the business from the threats associated with the use and propagation of AI, whilst allowing the business to continue with unlocking value from its use. The Safe AI Vulnerability Manager will have a focus on vulnerabilities and weaknesses which create exposure to AI related threats. The role involves running, improving the processes, and governing remediation through close partnership working with stakeholders and systems owners around the business and reporting to senior stakeholders on a regular basis.

Who we are At Virgin Media O₂, we connect people to the moments that matter most. Virgin Media leads the UK for broadband reliability, speed and overall performance, while O₂ keeps people connected on the move with award-winning coverage. We’re also proud to be named one of the Financial Times Top 500 Best Employers for 2026, based on one of the UK’s largest employee satisfaction surveys. Join us and you’ll be part of a team that stays curious, positive and focused on making life easier for our customers and each other. We’re investing in the future of connectivity, from expanding next-generation 5G to exploring satellite-supported solutions that help reach rural communities and hard-to-connect places. You’ll work with people who back good ideas and give you plenty of room to grow. So if you’re looking for a place where you can feel supported, trusted and genuinely valued, you’ll feel right at home here.

Our ways of working We’re a flexible-first organisation, because we know people do their best work when they have choice and clarity. To support meaningful collaboration, we ask everyone to spend at least eight days a month connecting with each other in person. That doesn’t just mean time in the office – it could be team meetings, offsites, volunteering days, cross-functional projects, or away days. What matters is making those moments count – so when we come together, it benefits everyone.

Accessible, inclusive and equitable for all We believe a better tomorrow starts with the choices we make today. That means moving the dial on diversity, building equity into everything we do and putting inclusion at the heart of our business. Virgin Media O₂ is an equal opportunities employer and we work hard to remove bias and barriers. We want every person who joins us – and everyone thinking about joining us – to feel seen, heard and supported. When you work with us, you’ll have access to our award-winning employee network groups. These communities bring people together, champion allyship and create uplifting spaces where you can learn, share and feel part of something bigger. They play a big role in helping people feel connected from day one.

The must haves In order to be considered, you must have the following experience:

• Proven experience in cybersecurity, with specific expertise in vulnerability management or related security disciplines.
• Proactive and innovative approach, with strong attention to detail.
• Excellent analytical and problem-solving skills, with the ability to think creatively and overcome challenges effectively.
• Experience developing engaging training and awareness materials for diverse audiences.
• Strong understanding of AI risks and vulnerabilities, including data privacy, security, bias, ethical considerations, and regulatory requirements, with the ability to apply sound judgement and appropriate oversight when using AI technologies.
• Working knowledge of network security, operating systems, web applications, and cloud environments, enabling effective collaboration with technical specialists.
• Relevant cybersecurity qualification (desirable).
• Experience working with cybersecurity frameworks and standards such as NIST, ISO 27001, CIS Controls, and OWASP.

The other stuff we are looking for We would also like you to bring:

• Excellent communication and interpersonal skills, with the ability to translate complex technical concepts into clear, accessible information for non-technical stakeholders.
• Strong organisational skills, with the ability to effectively manage multiple tasks, priorities, and projects simultaneously.
• Proven ability to work independently while also contributing effectively as part of a collaborative team.
• Proficient in data analysis and presentation tools, including Microsoft Excel and PowerPoint; experience with business intelligence (BI) and automation tools is desirable.

What's in it for you Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world. Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.