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- Tasks: Lead a high-performing team to optimise revenue operations for our Wholesale businesses.
- Company: Join Virgin Media Oâ‚‚, a leader in telecoms with a commitment to equality.
- Benefits: Enjoy Bupa healthcare, generous holiday, and exclusive rewards on the Virgin Family platform.
- Other info: Dynamic role with opportunities for professional growth and a supportive work environment.
- Why this job: Shape the future of revenue operations while driving continuous improvement and exceptional service.
- Qualifications: Senior management experience in billing or collections and proven leadership skills required.
The predicted salary is between 60000 - 80000 £ per year.
This senior leadership role will shape how revenue operations are delivered at scale for our Wholesale businesses. As a Revenue Operations Manager, you will lead a high performing team responsible for ensuring billing, collections and customer account activity is accurate, compliant and customer focused. You will set the direction for Wholesale Revenue Operations, translating strategy into clear operational plans and measurable outcomes.
Working closely with senior stakeholders across the business, you will drive continuous improvement, strengthen controls and governance, and ensure exceptional service for both internal and external customers, while developing a motivated, results driven team that thrives through change.
Location: Birmingham, Leeds, Sheffield
Job Family: B2B
Job Type: Full Time
Posted Date: 06-May-2026
Reference Number: 73090
Qualifications:
- Senior management experience within billing, collections or a similar revenue operations function
- Proven people leadership experience managing large operational teams
- Strong background in revenue operations, controls, credit verification, governance and financial reporting
- Experience delivering process improvement or large scale transformation programmes
- Proven ability to engage, influence and challenge senior stakeholders
Preferred Qualifications:
- Experience within telecoms, wholesale or high volume B2B environments
- Project or programme management experience
- Strong negotiation skills with customers or third parties
- Experience managing remote or geographically dispersed teams
- Advanced spreadsheet and data analysis skills
Benefits:
We provide Bupa healthcare, wellbeing support, life cover, a pension and generous holiday, plus your birthday off. Optional electric vehicle lease and Cycle2Work schemes, dental insurance, neurodiversity assessments, and discounts on broadband, TV and mobile. You’ll have access to Virgin Family platform and O₂ Priority app, with exclusive rewards and experiences.
Equal Opportunity Employer: Virgin Media O₂ is an equal opportunities employer and we work hard to remove bias and barriers. We want every person who joins us – and everyone thinking about joining us – to feel seen, heard and supported.
Revenue Operations Manager in Birmingham employer: Virgin Media O2
Contact Detail:
Virgin Media O2 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenue Operations Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their revenue operations and think about how your experience aligns with their needs. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Practice your pitch! Be ready to explain how your background in billing, collections, and team leadership makes you the perfect fit for the Revenue Operations Manager role. Confidence is key, so let your passion show!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Revenue Operations Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Revenue Operations Manager. Highlight your experience in billing, collections, and managing large teams. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this senior leadership role. Share specific examples of how you've driven process improvements or led successful teams in the past.
Showcase Your Leadership Skills: We’re looking for someone who can lead and motivate a team. In your application, emphasise your people leadership experience and how you’ve engaged with senior stakeholders to drive results.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Virgin Media O2
✨Know Your Numbers
As a Revenue Operations Manager, you'll need to demonstrate your understanding of billing, collections, and financial reporting. Brush up on key metrics and be ready to discuss how you've improved these processes in previous roles.
✨Showcase Leadership Skills
This role requires strong people leadership experience. Prepare examples of how you've managed large teams, driven results, and fostered a motivated environment. Highlight any specific challenges you faced and how you overcame them.
✨Engage with Stakeholders
You'll be working closely with senior stakeholders, so practice articulating your ideas clearly and confidently. Think of ways you've influenced or challenged decisions in the past and be ready to share those stories.
✨Emphasise Continuous Improvement
The job involves driving continuous improvement and transformation programmes. Be prepared to discuss specific initiatives you've led that resulted in measurable outcomes, and how you plan to apply that experience in this new role.