At a Glance
- Tasks: Join a fun team to optimise digital experiences through data-driven experiments.
- Company: Be part of Virgin Media O2, a leader in digital innovation.
- Benefits: Enjoy a fantastic rewards package and support for your well-being.
- Other info: Thriving environment with a focus on inclusivity and personal growth.
- Why this job: Make a real impact by shaping customer journeys with data insights.
- Qualifications: Experience in Martech/Adtech and proficiency in data visualisation tools.
The predicted salary is between 35000 - 45000 £ per year.
We are looking for a Digital Experimentation (CRO) Analyst to join the VMO2 Experimentation (CRO) teams within the Digital division. You will be working in a fast‑paced, ever‑evolving, fun and friendly cross‑functional squad environment. Teams are responsible for optimising and improving the VMO2 digital experience by solving customer problems while achieving business goals, through quick cycles of data‑led experiments and innovation, maintaining excellent customer experience.
Responsibilities
This role is hands‑on, data‑driven and impact‑focused. You will be responsible for providing evaluations based on experiments while turning web analytics, funnel analysis and customer insights into clear recommendations that shape business priorities and improve outcomes across the Digital journeys.
Qualifications
In order to be considered, you must have the following experience:
- Proven experience working in a Martech/Adtech or data‑driven marketing environment.
- Knowledge or experience of Google Cloud Platform products such as BigQuery, database SQL or experience with similar cloud solutions would be desirable.
- Practical knowledge and passion for stats and data models and visualisation with Tableau and data warehouse.
- Hands‑on experience using digital analytics and optimisation platforms, ideally Optimizely or a comparable enterprise tool.
- Proficient in using data visualisation tools such as Looker or Tableau.
- Thrives in fast‑paced, delivery‑focused environments and makes clear, decisive prioritisation calls to overcome challenges.
Additional Desired Experience
- Data processing for customer segmentation: SQL is highly desirable, JavaScript including Node.js or Python would be an advantage.
- Enjoys task‑focused delivery, a fast pace of work, overcoming challenges by careful and swift prioritisation calls.
Benefits
Our goal is to celebrate our people, their lives and everything in‑between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world. Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.
EEO Statement
Virgin Media O2 is an equal opportunities employer and we’re working hard to remove bias and barriers for our people and candidates. We build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.
Job Details
Location: Birmingham, London, Manchester, Reading
Job Family: Commercial
Job Type: Full Time
Posted Date: 02-Jun-2026
Reference: 73675
CRO Analyst in Birmingham employer: Virgin Media O2
At Virgin Media O2, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our employees to thrive. As a CRO Analyst, you will be part of a dynamic team dedicated to optimising digital experiences through innovative, data-driven experimentation, all while enjoying a comprehensive benefits package designed to support your well-being and personal growth. With locations in Birmingham, London, Manchester, and Reading, we offer a collaborative environment where your contributions are valued and your career can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land CRO Analyst in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at VMO2. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your data-driven projects and experiments. This will demonstrate your hands-on experience and passion for optimisation, making you a memorable candidate.
✨Tip Number 3
Practice makes perfect! Get comfortable with common interview questions related to CRO and data analytics. Mock interviews with friends or mentors can help you articulate your thoughts clearly and confidently.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the VMO2 team and ready to dive into the fast-paced environment.
We think you need these skills to ace CRO Analyst in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the CRO Analyst role. Highlight your experience in data-driven marketing and any relevant tools you've used, like Google Cloud Platform or Tableau. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about digital experimentation and how you can contribute to our team. Keep it friendly and engaging – we love personality!
Showcase Your Data Skills:Since this role is all about data, make sure to showcase your analytical skills. Mention specific projects where you've used data to drive decisions or improve outcomes. We’re keen to see your hands-on experience in action!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the info you need about the role and our culture there!
How to prepare for a job interview at Virgin Media O2
✨Know Your Data Tools
Make sure you brush up on your knowledge of Google Cloud Platform products, especially BigQuery and SQL. Be ready to discuss how you've used these tools in past roles to drive data-led decisions.
✨Showcase Your Experimentation Skills
Prepare examples of past experiments you've conducted, focusing on the methodologies you used and the outcomes achieved. Highlight how you turned insights into actionable recommendations that improved digital experiences.
✨Emphasise Your Fast-Paced Experience
Since this role thrives in a fast-paced environment, be prepared to share specific instances where you successfully prioritised tasks under pressure. This will demonstrate your ability to adapt and deliver results quickly.
✨Be Ready for Technical Questions
Expect questions about your experience with digital analytics platforms like Optimizely and data visualisation tools such as Tableau or Looker. Brush up on your technical knowledge so you can confidently discuss your hands-on experience.
