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- Tasks: Support the Cost of Sale team by managing orders and ensuring top-notch customer experiences.
- Company: Leading telecommunications provider with a focus on inclusivity and improvement.
- Benefits: Gain valuable experience in a dynamic industry with potential for growth.
- Why this job: Join a team that values your contributions and fosters a culture of continuous improvement.
- Qualifications: Detail-oriented with strong task management skills and customer service experience.
- Other info: 6-month fixed-term contract with opportunities to learn and develop.
The predicted salary is between 30000 - 42000 £ per year.
A leading telecommunications provider is seeking a detail-driven individual to support their Cost of Sale team in Birmingham. This role involves transforming circuits while ensuring exceptional customer experiences.
Responsibilities include:
- Managing orders through third-party portals
- Delivering service via Teams and phone
- Analyzing data to maintain accuracy
Successful candidates will have strong task management skills and a background in customer-facing roles. Join us to contribute to a culture of inclusivity and continuous improvement.
Cost of Sale Support Coordinator (6-Month FTC) in Birmingham employer: Virgin Media O2
Contact Detail:
Virgin Media O2 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cost of Sale Support Coordinator (6-Month FTC) in Birmingham
✨Tip Number 1
Get to know the company! Research their values and culture, especially around inclusivity and continuous improvement. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves delivering service via Teams and phone, make sure you can articulate your thoughts clearly. Role-play with a friend or use online resources to boost your confidence.
✨Tip Number 3
Show off your task management skills! Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. This will demonstrate your ability to handle the responsibilities of the Cost of Sale Support Coordinator role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen on joining our team. Don’t miss out on this opportunity!
We think you need these skills to ace Cost of Sale Support Coordinator (6-Month FTC) in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer-facing roles and task management. We want to see how your skills align with the responsibilities of the Cost of Sale Support Coordinator position.
Showcase Your Attention to Detail: Since this role is all about transforming circuits and maintaining accuracy, include examples in your application that demonstrate your detail-driven approach. We love candidates who can spot the little things!
Be Clear and Concise: When writing your cover letter, keep it straightforward. We appreciate clarity, so get straight to the point about why you’re a great fit for our team and how you can contribute to our culture of inclusivity.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you don’t miss out on any updates regarding your application status!
How to prepare for a job interview at Virgin Media O2
✨Know Your Numbers
Since this role involves analysing data, make sure you brush up on any relevant metrics or KPIs related to cost management. Be prepared to discuss how you've used data in previous roles to improve processes or customer experiences.
✨Showcase Your Customer Skills
This position is all about delivering exceptional customer experiences. Think of specific examples from your past where you’ve gone above and beyond for a customer. Highlighting these stories will show that you understand the importance of customer satisfaction.
✨Familiarise Yourself with Tools
You’ll be managing orders through third-party portals, so it’s a good idea to familiarise yourself with any tools or software commonly used in telecommunications. If you can, mention any similar systems you’ve worked with before to demonstrate your adaptability.
✨Emphasise Task Management
Strong task management skills are crucial for this role. Prepare to discuss how you prioritise tasks and manage your time effectively. Consider using the STAR method (Situation, Task, Action, Result) to structure your answers and provide clear examples.
