At a Glance
- Tasks: Engage with local communities to drive awareness of our network expansion and create demand.
- Company: Join Virgin Media O2, a leader in connectivity serving over 46 million customers.
- Benefits: Competitive salary, private medical cover, generous holiday, and pension scheme.
- Other info: Dynamic field-based role with opportunities for personal and professional growth.
- Why this job: Be the face of our brand, making a real impact in your community.
- Qualifications: Experience in face-to-face customer service and a full UK driving licence.
The predicted salary is between 26640 - 36640 € per year.
We are looking for a proactive, people-focused Regional Account Executive to bring next generation connectivity to new areas and drive local awareness of our network expansion. You will be the face of Virgin Media O2 across your region, engaging residents, creating demand and building strong local relationships that help our sales teams succeed.
In this role, you will be at the heart of driving regional awareness while zeroing in on specific streets, homes and communities. You will connect directly with residents, spark meaningful conversations, and build strong local interest, leading to creating a high-quality prospect pipeline that empowers our sales teams to deliver even greater results.
You will spend five days a week out in the field, representing the business at organised events, community engagement activities, and delivering targeted local initiatives aligned to our priorities. One day each month will be dedicated to planning, admin and refining your approach to maximise impact.
Training and Hours
- You will start with two weeks of full-time training (Monday-Friday, 9:00am-5:00pm), covering everything from product knowledge to systems.
- Full-time: 37.5 hours per week across 5 days, you must be able to work weekends when required.
- Typical shifts: 9am - 5.30pm (travel time may be outside of these hours).
This is a field-based role across your assigned region, focused on direct engagement with customers and communities. Most of your time will be spent in the field supporting local activity and engagement. On occasion you may need to travel up to 2 hours each way, and if outside your working hours you will receive time in lieu. Regular event attendance, local outreach and community initiatives are expected, with flexibility required to support regional priorities.
Who we are
Virgin Media and O2 have come together to offer the best in connectivity, serving over 46 million customers across broadband, mobile, phone, and home services.
Requirements
- Full UK Driving Licence.
- Be willing to travel outside of your region when required.
- Experience working in a face-to-face Customer Service environment.
Benefits
- Private BUPA medical cover, healthcare plan, virtual GP and critical illness insurance.
- Industry-leading family leave policies.
- 25 days holiday + bank holidays + birthday off (option to buy/sell 5 more).
- Pension scheme (up to 10% match) and life assurance.
- Hybrid company car.
Next steps
Apply online and complete a video interview. If successful, you will have a recruiter call, followed by a virtual competency interview.
Locations
Account Executive Executive in Bath, Somerset employer: Virgin Media O2
At Virgin Media O2, we pride ourselves on being an exceptional employer that values proactive engagement and community connection. Our vibrant work culture fosters personal growth through comprehensive training and development opportunities, while our competitive benefits package, including private healthcare and generous leave policies, ensures a rewarding work-life balance. Join us in making a meaningful impact in your region as you help drive connectivity and build lasting relationships within local communities.
StudySmarter Expert Advice🤫
We think this is how you could land Account Executive Executive in Bath, Somerset
✨Tip Number 1
Get to know the company inside out! Research Virgin Media O2, their values, and recent projects. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You’ll be engaging with residents and building relationships, so make sure you can confidently talk about how you can bring value to the community and drive local awareness of the network expansion.
✨Tip Number 3
Be ready for the field! Since this role is all about direct engagement, think of examples from your past experiences where you've successfully interacted with customers or communities. Show us your people skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it sets you up for the video interview, which is your chance to shine and show us what you’re made of!
We think you need these skills to ace Account Executive Executive in Bath, Somerset
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you connect with people.
Tailor Your Application:Make sure to customise your application to highlight your experience in face-to-face customer service. We’re looking for someone who can engage with residents and build relationships, so showcase any relevant skills or experiences!
Keep It Clear and Concise:We appreciate a straightforward approach. Keep your application clear and to the point, focusing on your key achievements and how they relate to the role of Regional Account Executive.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Virgin Media O2
✨Know Your Stuff
Make sure you’re well-versed in Virgin Media O2’s products and services. Familiarise yourself with their connectivity offerings and how they impact local communities. This will help you engage in meaningful conversations during the interview.
✨Showcase Your People Skills
As an Account Executive, you'll be engaging with residents and building relationships. Prepare examples of how you've successfully interacted with customers in the past. Highlight your ability to create demand and foster local interest.
✨Be Ready for Field Scenarios
Since this role is field-based, think about potential scenarios you might face while out in the community. Be prepared to discuss how you would handle various situations, from engaging with residents to representing the brand at events.
✨Plan Your Approach
The job involves planning and refining your approach. During the interview, talk about how you would strategise your outreach efforts. Show that you can think critically about how to maximise your impact in the community.
