At a Glance
- Tasks: Engage with local communities to drive awareness of our network expansion and create demand.
- Company: Join Virgin Media O2, a leader in connectivity serving over 46 million customers.
- Benefits: Competitive salary, private healthcare, generous holiday, and flexible working options.
- Other info: Dynamic field-based role with opportunities for personal and professional growth.
- Why this job: Be the face of our brand, making a real impact in your community.
- Qualifications: Experience in face-to-face customer service and a full UK driving licence required.
The predicted salary is between 26640 - 36640 € per year.
We are looking for a proactive, people-focused Regional Account Executive to bring next generation connectivity to new areas and drive local awareness of our network expansion. You will be the face of Virgin Media O2 across your region, engaging residents, creating demand and building strong local relationships that help our sales teams succeed.
In this role, you will be at the heart of driving regional awareness while zeroing in on specific streets, homes and communities. You will connect directly with residents, spark meaningful conversations, and build strong local interest, leading to creating a high-quality prospect pipeline that empowers our sales teams to deliver even greater results.
You will spend five days a week out in the field, representing the business at organised events, community engagement activities, and delivering targeted local initiatives aligned to our priorities. One day each month will be dedicated to planning, admin and refining your approach to maximise impact.
Training and Hours
- You will start with two weeks of full-time training (Monday-Friday, 9:00am-5:00pm), covering everything from product knowledge to systems.
- Full-time: 37.5 hours per week across 5 days, you must be able to work weekends when required.
- Typical shifts: 9am - 5.30pm (travel time may be outside of these hours).
This is a field-based role across your assigned region, focused on direct engagement with customers and communities. Most of your time will be spent in the field supporting local activity and engagement. On occasion you may need to travel up to 2 hours each way, and if outside your working hours you will receive time in lieu. Regular event attendance, local outreach and community initiatives are expected, with flexibility required to support regional priorities.
Who we are
Virgin Media and O2 have come together to offer the best in connectivity, serving over 46 million customers across broadband, mobile, phone, and home services.
Requirements
- Full UK Driving Licence.
- Be willing to travel outside of your region when required.
- Experience working in a face-to-face Customer Service environment.
Benefits
- Private BUPA medical cover, healthcare plan, virtual GP and critical illness insurance.
- Industry-leading family leave policies.
- 25 days holiday + bank holidays + birthday off (option to buy/sell 5 more).
- Pension scheme (up to 10% match) and life assurance.
- Hybrid company car.
Next steps
Apply online and complete a video interview. If successful, you will have a recruiter call, followed by a virtual competency interview.
Locations
Account Executive/Account Director in Bath, Somerset employer: Virgin Media O2
At Virgin Media O2, we pride ourselves on being an excellent employer that values proactive engagement and community connection. Our vibrant work culture fosters personal growth through comprehensive training and development opportunities, while our competitive benefits package, including private medical cover and generous holiday allowances, ensures a rewarding work-life balance. Join us in making a meaningful impact in your region as you drive local awareness and build lasting relationships.
StudySmarter Expert Advice🤫
We think this is how you could land Account Executive/Account Director in Bath, Somerset
✨Tip Number 1
Get out there and network! Attend local events and community activities where you can meet potential clients and other professionals. The more people you connect with, the better your chances of landing that Account Executive role.
✨Tip Number 2
Practice your pitch! You’ll need to engage residents and spark conversations, so make sure you can confidently talk about what Virgin Media O2 offers. Role-play with friends or family to refine your approach.
✨Tip Number 3
Stay organised! With all the travelling and community engagement, keeping track of your contacts and follow-ups is crucial. Use a planner or an app to manage your time effectively and ensure you’re making the most of every opportunity.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed and ensures your application goes straight to the right people. Plus, it shows you’re proactive and serious about joining the team!
We think you need these skills to ace Account Executive/Account Director in Bath, Somerset
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you connect with our mission at Virgin Media O2.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. Focus on how your background aligns with the responsibilities of the Account Executive/Account Director role, especially in engaging communities and driving local awareness.
Showcase Your People Skills:Since this role is all about connecting with residents and building relationships, emphasise your experience in face-to-face customer service. Share examples of how you've successfully engaged with people and created demand in previous roles.
Follow the Process:Don’t forget to apply through our website! After submitting your application, be ready for a video interview. This is your chance to make a great first impression, so prepare well and show us why you’re the perfect fit for the team!
How to prepare for a job interview at Virgin Media O2
✨Know Your Audience
Before the interview, do some research on Virgin Media O2 and their community initiatives. Understand their values and how they engage with local residents. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Showcase Your People Skills
As an Account Executive, you'll be engaging directly with customers. Prepare examples from your past experiences where you've successfully built relationships or resolved conflicts. Highlight your ability to connect with people and create demand in a community setting.
✨Be Ready for Field Scenarios
Since this role involves a lot of fieldwork, think about potential scenarios you might face while out in the community. Prepare to discuss how you'd approach engaging with residents and driving local awareness. This shows you're proactive and ready for the challenges ahead.
✨Plan Your Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company's community engagement strategies or how success is measured in this role. This demonstrates your enthusiasm and strategic thinking.
