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For Companies At a Glance
- Tasks: Welcome customers, recommend solutions, and maintain an inviting store environment.
- Company: Join Virgin Media O2, a leader in technology and customer service.
- Benefits: Competitive pay, private medical cover, generous leave, and a great pension scheme.
- Why this job: Shape memorable moments for customers while building a rewarding career.
- Qualifications: Confidence, communication skills, and a passion for technology.
- Other info: Flexible shifts and opportunities for personal growth in a dynamic retail setting.
The predicted salary is between 12 - 16 £ per hour.
Location: Ayr
Job Family: Retail
Job Type: Part Time
Posted Date: 26-Jan-2026
Ref #: 71443
Salary: Competitive + Fantastic Benefits
What You’ll Be Doing:
- Welcoming customers with a friendly, approachable attitude.
- Building rapport to understand their needs and recommending tailored solutions.
- Showcasing our innovative products and meeting performance goals.
- Helping to maintain an inviting and organised store environment.
The Must Haves:
- Confidence, communication skills, and a passion for delivering great service.
- Resilience and motivation to achieve individual and team goals.
- Flexibility to adapt to different shifts and customer demands.
- An open mind, ready to learn and grow in a fast-paced retail setting.
The Other Stuff We Are Looking For:
- A genuine interest in technology and how it can make life better.
- Previous experience in retail, sales, or customer service (though not essential).
- A proactive attitude and team spirit to thrive in a collaborative environment.
What’s In It For You:
- A competitive hourly rate of £12.40, with the potential to earn more through our accreditation programme.
- Private medical cover through BUPA (including upgrade options to cover loved ones), a healthcare plan, and critical illness insurance.
- Market-leading maternity, paternity, neonatal, and carers leave policies.
- 23 days’ annual leave and your birthday off. Plus, the option to buy and sell up to 5 extra days.
- An excellent pension scheme, matching up to 10%.
Next Steps:
Following your application, you’ll receive an invite to complete an online assessment. If you’re successful, you’ll receive a call from one of our Recruiters to talk through the role in more detail and discuss some further questions.
So, What Are You Waiting For:
This is an opportunity to shape memorable moments for our customers while building a rewarding career. Apply today and bring your passion for people and technology to life with Virgin Media O2.
Retail Advisor, 16hrs, Ayr employer: Virgin Media O2
Contact Detail:
Virgin Media O2 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Advisor, 16hrs, Ayr
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Virgin Media O2. Understand their values, products, and what makes them tick. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your confidence and communication skills, as these are key for a Retail Advisor role. Remember, it’s all about making a great first impression!
✨Tip Number 3
Show off your passion for technology! Since this role involves innovative products, be ready to discuss how technology can enhance customer experiences. Share any personal stories or experiences that highlight your interest and knowledge in this area.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Retail Advisor, 16hrs, Ayr
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for technology and customer service.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences match what we’re looking for. Mention any previous retail or customer service experience, even if it’s just a little!
Show Enthusiasm: We love seeing candidates who are excited about the role! In your application, express why you want to join us and how you can contribute to creating memorable moments for our customers.
Check Your Details: Before hitting that submit button, double-check your application for any typos or errors. A polished application shows attention to detail, which is super important in retail!
How to prepare for a job interview at Virgin Media O2
✨Know the Company
Before your interview, take some time to research Virgin Media O2. Understand their products, values, and what makes them stand out in the retail sector. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Retail Advisor, you'll be interacting with customers daily. Prepare examples from your past experiences where you've successfully built rapport or resolved customer issues. Highlighting your communication skills and friendly attitude will demonstrate that you’re a great fit for the role.
✨Demonstrate Flexibility
The job requires adaptability to different shifts and customer demands. Be ready to discuss how you've managed changing situations in previous roles. Showing that you can thrive in a fast-paced environment will make you stand out as a candidate.
✨Express Your Passion for Technology
Since the role involves showcasing innovative products, share your genuine interest in technology. Talk about how it can improve lives and give examples of tech-related experiences you've had. This will resonate well with the interviewers and align with the company's focus.
