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- Tasks: Lead and inspire a team to deliver exceptional customer experiences.
- Company: Join Virgin Media O2, a diverse and inclusive employer.
- Benefits: Enjoy a fantastic rewards package and support for you and your loved ones.
- Other info: Be part of a culture that celebrates diversity and empowers everyone.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in team leadership and delivering top-notch customer service.
The predicted salary is between 30000 - 40000 £ per year.
This job is with Virgin Media O2, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
As an Assistant Store Manager you'll bring our core values to life through your team of employees. Retail excellence will be the standard encouraged day to day, in everything you do. With every decision you make and direction you set, you will put the customer at the heart of your thinking.
You will help create a successful, motivated and engaged team through leading, coaching and inspiring. You will encourage team members to love the job they do, making every day better for our customers through personal experiences that count.
Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. We support and encourage you to be your authentic self throughout your application journey with us.
The must haves:
- Experience working in a fast paced environment, not necessarily Retail.
- Experience in leading and developing teams.
- Experience delivering first class customer experiences.
- Experience following process and procedures.
- Experience delivering reviews and performance management.
- Experience working towards targets and driving success.
The other stuff we are looking for:
- Strong communication and listening skills.
- The ability to change and adapt to the business needs.
- Experience in using systems and following processes.
- Experience adhering to key compliance requirements in relation to standards, Health & Safety, cash management, security and stock management, FCA compliance, refunds and discounts.
What's in it for you:
Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.
Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you'd like to. These are designed to support both you and your loved ones, making sure that you're covered no matter what life throws your way.
Next steps:
If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include a telephone conversation and an interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.
Assistant Store Manager Fulham employer: Virgin Media O2
Contact Detail:
Virgin Media O2 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager Fulham
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Virgin Media O2's values and mission. This way, you can show how your personal values align with theirs, making you a perfect fit for the team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or improved customer experiences. Being able to share these stories will demonstrate your capability to inspire and motivate others.
✨Tip Number 3
Prepare questions that show your interest! Ask about their approach to team development or how they ensure a diverse and inclusive environment. This not only shows you're engaged but also helps you assess if it's the right place for you.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you access to all the latest opportunities at Virgin Media O2, so you won't miss out!
We think you need these skills to ace Assistant Store Manager Fulham
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you care about delivering first-class customer experiences and leading a motivated team.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience. Whether it's working in a fast-paced environment or leading teams, we want to see how your background aligns with what we're looking for.
Be Authentic: We value authenticity at Virgin Media O2, so don’t be afraid to show your true self in your application. Share your unique experiences and perspectives that make you a great fit for our inclusive culture.
Apply Through Our Website: To make sure your application gets to us smoothly, please apply through our website. It’s the best way for us to keep track of your application and ensure you’re considered for the role!
How to prepare for a job interview at Virgin Media O2
✨Know the Company Values
Before your interview, take some time to understand Virgin Media O2's core values. They emphasise customer-centric thinking and inclusivity, so be ready to discuss how you can embody these values in your role as an Assistant Store Manager.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and developed teams in the past. Highlight specific instances where your coaching inspired team members to excel, as this aligns perfectly with the role's focus on motivating and engaging employees.
✨Customer Experience is Key
Be ready to share your experiences in delivering first-class customer service. Think of scenarios where you went above and beyond for customers, as this will demonstrate your commitment to making every day better for them.
✨Prepare for Performance Management Questions
Since performance management is a crucial part of the role, brush up on how you've handled reviews and driven success towards targets in previous positions. Be specific about the processes you followed and the outcomes achieved.