Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and inspire a team to deliver exceptional customer experiences every day.
- Company: Join Virgin Media O2, the UK's fastest broadband network and a beloved mobile brand.
- Benefits: Enjoy a fantastic rewards package with benefits that support you and your loved ones.
- Why this job: Make a real impact by creating a motivated team and enhancing customer satisfaction.
- Qualifications: Experience in fast-paced environments and leading teams is essential.
- Other info: Embrace a diverse culture that values authenticity and empowers everyone.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Location: Farnborough
Job Type: Full Time
Posted Date: 20-Oct-2025
Ref #: 70011
As an Assistant Store Leader you\’ll bring our core values to life through your team of employees. Retail excellence will be the standard encouraged day to day, in everything you do. With every decision you make and direction you set, you will put the customer at the heart of your thinking. You will help create a successful, motivated and engaged team through leading, coaching and inspiring. You will encourage team members to love the job they do. Making every day better for our customers through personal experiences that count.
Who we are
The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK’s biggest companies too. Diverse, high performing teams – jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can\\\’t wait to see what you can do.
Virgin Media O2 is an equal opportunities employer and we\\\’re working hard to remove bias and barriers for our people and candidates. We build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.
Must haves
In order to be considered, you must have the following experience:
- Experience working in a fast paced environment, not necessarily Retail.
- Experience in leading and developing teams
- Experience delivering first class customer experiences
- Experience following process and procedures
- Experience delivering reviews and performance management
- Experience working towards targets and driving success.
The other stuff we are looking for
We\\\’d also love you to bring;
- Strong communication and listening skills
- The ability to change and adapt to the business needs
- Experience in using systems and following processes
- Experience adhering to key compliance requirements in relation to standards, Health & Safety, cash management, security and stock management, FCA compliance, refunds and discounts.
What\\u2019s in it for you
Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.
Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you\\u2019d like to. These are designed to support both you and your loved ones, making sure that you\\u2019re covered no matter what life throws your way.
Next steps
If we feel like a place where you can belong, we\\\’d love to learn more about you as a person and your experience to date. Once you\\\’ve submitted an application the next steps of the process, if successful, are likely to include a telephone conversations and an interview. When you apply, you\\\’ll be asked about any adjustments you might need to support the recruitment process. Let us know, and we\\\’ll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the Virgin Media O2 family.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Sales and Business Development
Industries
- Telecommunications
Note: This refined description removes unrelated postings and focuses on the role, responsibilities, qualifications, and basic job details. It preserves the original content context while ensuring clean, machine-friendly formatting.
#J-18808-Ljbffr
Assistant Store Leader Farnborough employer: Virgin Media O2
Contact Detail:
Virgin Media O2 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Leader Farnborough
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Virgin Media O2's values and mission. This way, you can show how your personal values align with theirs, making you a perfect fit for the Assistant Store Leader role.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or improved customer experiences. We want to hear about your successes and how you can inspire others in the fast-paced retail environment.
✨Tip Number 3
Prepare questions for your interview! Show your interest by asking about team dynamics, training opportunities, or how success is measured in the role. It’s a great way to demonstrate your enthusiasm for the position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and genuinely interested in joining the Virgin Media O2 family.
We think you need these skills to ace Assistant Store Leader Farnborough
Some tips for your application 🫡
Show Your Passion for Retail: When you're writing your application, let your enthusiasm for retail shine through! We want to see how you can bring our core values to life and create amazing customer experiences. Share specific examples of how you've led teams or made a difference in previous roles.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your experience in fast-paced environments and your ability to lead and develop teams. We love seeing candidates who take the time to connect their skills with what we’re looking for!
Be Authentic: We encourage you to be your true self in your application. Don’t shy away from sharing your unique experiences and perspectives. At StudySmarter, we value diversity and inclusion, so let us know what makes you, you!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quickly. Plus, it shows that you’re serious about joining our team!
How to prepare for a job interview at Virgin Media O2
✨Know the Company Inside Out
Before your interview, take some time to research Virgin Media O2. Understand their core values, mission, and what makes them stand out in the telecommunications industry. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As an Assistant Store Leader, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully developed team members or improved team performance. Be ready to discuss how you can motivate others to deliver exceptional customer experiences.
✨Emphasise Customer-Centric Thinking
Since putting the customer at the heart of everything is crucial for this role, think of specific instances where you've gone above and beyond to enhance customer satisfaction. Share these stories during your interview to illustrate your commitment to delivering first-class customer experiences.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and adaptability. Think about how you would handle various situations in a fast-paced retail environment, such as managing a difficult customer or leading your team through a busy period. Practising these scenarios can help you respond confidently.
