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- Tasks: Become a Field Technician, tackling installations and solving technical issues daily.
- Company: Join a dynamic team focused on customer satisfaction and technical excellence.
- Benefits: Enjoy a competitive salary, overtime pay, and a 4-day work week for better work-life balance.
- Why this job: This role offers hands-on experience, mentorship, and the chance to learn something new every day.
- Qualifications: No experience needed; just bring your motivation and customer-focused attitude!
- Other info: Must reside in specified postcodes: LA1, LA2, LA3, LA4, LA5, LA6.
The predicted salary is between 29000 - 36200 £ per year.
Salary: £29,000 – £36,200 per year For this position, you must live in one of the following postcodes: LA1 LA2 LA3 LA4 LA5 LA6. Join our team of Field Service Engineers (internally youll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average£4,700) and performance-based commission of£2,500. Were looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so youll have everything you need to succeed! After completing our comprehensive training program, you will be able to enjoy a better work-life balance with our 4-day working week consisting of 37.5 hours (Monday Saturday) with a mixture of 7.5 and 10 hour shifts. No two days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedu…
Field Service Engineer- Morecambe employer: Virgin Media O2 Careers
Contact Detail:
Virgin Media O2 Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer- Morecambe
✨Tip Number 1
Make sure you highlight your customer service skills during any conversations or interviews. Since this role is focused on delivering great customer service, showcasing your ability to communicate effectively and solve problems will set you apart.
✨Tip Number 2
Familiarize yourself with the common technical issues related to field service engineering. Even though no prior experience is required, having a basic understanding of the types of problems you might encounter can demonstrate your enthusiasm and readiness to learn.
✨Tip Number 3
Network with current or former Field Service Engineers if possible. They can provide valuable insights into the role and the company culture, which can help you tailor your approach when applying and interviewing.
✨Tip Number 4
Be prepared to discuss your availability and flexibility regarding the working hours. Since the position involves a mixture of shifts, showing that you are adaptable and willing to work different hours can make you a more attractive candidate.
We think you need these skills to ace Field Service Engineer- Morecambe
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Field Service Engineer. Highlight your customer service skills and willingness to learn in your application.
Tailor Your CV: Customize your CV to reflect relevant skills and experiences that align with the job description. Emphasize any technical skills or customer service experience, even if they are from different fields.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for applying. Mention why you are interested in this position and how you can contribute to the team, focusing on your eagerness to learn and adapt.
Check Your Location: Ensure you meet the location requirement by living in one of the specified postcodes. Mention your postcode in your application to confirm your eligibility.
How to prepare for a job interview at Virgin Media O2 Careers
✨Show Your Customer Focus
Since the role emphasizes customer service, be prepared to share examples of how you've successfully interacted with customers in the past. Highlight your ability to listen, understand their needs, and provide solutions.
✨Demonstrate Your Motivation to Learn
The company is looking for motivated individuals who are eager to learn. Express your enthusiasm for the training program and how you plan to apply what you learn in real-world situations.
✨Discuss Problem-Solving Skills
As a Field Service Engineer, diagnosing errors and finding solutions is key. Prepare to discuss any relevant experiences where you've had to troubleshoot issues or think critically to resolve problems.
✨Emphasize Flexibility and Adaptability
With a varied work schedule and different challenges each day, it's important to show that you're adaptable. Share instances where you've successfully adjusted to new situations or learned quickly on the job.
