At a Glance
- Tasks: Lead and inspire a dynamic team to deliver exceptional customer experiences.
- Company: Join Virgin Media O₂, a diverse and inclusive employer.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Other info: Embrace equity and inclusion as part of our vibrant company culture.
- Why this job: Make a real impact in a fast-paced retail environment while developing your leadership skills.
- Qualifications: Experience in team management and delivering excellent customer service.
The predicted salary is between 30000 - 40000 £ per year.
This job is with Virgin Media O₂, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community.
Please do not contact the recruiter directly.
As a Store Manager you'll bring our core values to life through your team of between 5 and 15 employees.
Retail excellence will be the standard encouraged day to day, in everything you do.
With every decision you make and direction you set, you will put the customer at the heart of your thinking.
You will create a successful, motivated and engaged team through leading, coaching and inspiring.
You will encourage team members to love the job they do.
Making every day better for our customers through personal experiences that count.
Travel is a requirement of the role for store visits and wider team meetings.
Who we are The UK's fastest broadband network.
The nation's best-loved mobile brand.
And, one of the UK's biggest companies too.
Diverse, high performing teams - jam packed with serious talent.
Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions.
Together, we are Virgin Media O2, and we can't wait to see what you can do.
Accessible, inclusive and equitable for all Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates.
So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape.
We support and encourage you to be your authentic self throughout your application journey with us.
The must haves In order to be considered, you must have the following experience; Experience working in a fast paced environment, not necessarily Retail.
Experience managing a team with passion and drive, with full accountability for your team's performance Experience of Budgets and Profit and Loss responsibility Experience delivering first class customer experiences through a highly engaged team Experience delivering regular, consistent and effective reviews and demonstrating effective coaching behaviours Experience working towards targets and driving opportunities to grow revenue.
Experience using data inputs (i. e. footfall, matrix hours, trading hours, employee contracted hours) to improve efficiency and deliver store rotas in an effective and timely manner.
The other stuff we are looking for We'd also love you to bring; Strong communication and listening skills The ability to change and adapt to the business needs Experience in using systems and following processes Experience adhering to key compliance requirements in relation to standards, Health
Store Manager London Islington (12month FTC) employer: Virgin Media O₂
At Virgin Media O₂, we pride ourselves on being an inclusive employer that values diversity and fosters a collaborative work culture. As an Operational Performance Manager, you'll benefit from our flexible-first approach, extensive employee support networks, and opportunities for professional growth, all while contributing to innovative connectivity solutions in a dynamic environment. With competitive benefits including healthcare, generous holiday, and unique perks, you'll find a rewarding workplace that truly cares about your well-being and development.
