At a Glance
- Tasks: Support law enforcement by ensuring secure and accurate information disclosure.
- Company: Join Virgin Media O₂, a top employer committed to inclusivity and innovation.
- Benefits: Enjoy Bupa healthcare, generous holiday, and exclusive discounts on services.
- Other info: Flexible-first organisation with excellent career growth opportunities.
- Why this job: Make a real impact while working in a dynamic, fast-paced environment.
- Qualifications: Experience in telecoms and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
This role involves working on a 24/7 shift basis. As a Disclosure Officer, you'll play a vital role in supporting law enforcement and government partners by ensuring the secure, accurate and timely disclosure of information. Working within our Security function, you'll help uphold our legal and regulatory responsibilities while delivering a high-quality service that reflects our commitment to safeguarding sensitive customer data.
This is a fast-paced, detail-focused role where no two days are the same. You'll work closely with external agencies as a trusted point of contact, manage requests across multiple systems, and ensure every disclosure is compliant, logged and handled with the highest level of care. Operating within a 24/7 shift environment, you'll contribute to the smooth running of the Disclosure function while continuously learning and adapting in a dynamic setting.
The must haves
- Experience within the telecoms industry in a role involving communication with customers and stakeholders
- Ability to work to tight timescales, manage workload independently and maintain high accuracy
- Strong communication skills with the ability to engage effectively at all levels
- Proficiency in standard office software packages such as Office 365
- Willingness and ability to obtain and maintain SC level Security Clearance
The other stuff we are looking for
- Knowledge of Investigatory Powers Act, Data Protection and disclosure-related legislation
- Experience working with law enforcement or government stakeholders
- Experience handling sensitive or confidential data securely
- Comfortable working in a fast-paced, changing environment
- Experience extracting and analysing data across multiple systems
What's in it for you
We know life isn't just about work, so our benefits are built to support you in the moments that matter. You'll get Bupa healthcare, wellbeing support, life cover, a pension and generous holiday - plus your birthday off. And there's more. Enjoy some extra perks on us, with optional electric vehicle lease and Cycle2Work schemes, dental insurance, neurodiversity assessments, and brilliant discounts on broadband, TV and mobile.
If this feels like a place where you can belong, we'd love to see what you can do. Once you apply, the next steps might include a call with a recruiter, a video interview, an interview with the hiring manager and a task or assessment. We'll also ask about any adjustments you might need, and we'll do our best to make them happen.
Disclosure Officer - 12 Month Fixed Term Contract in Slough employer: Virgin Media O₂
At Virgin Media O₂, we pride ourselves on being an inclusive employer that values diversity and fosters a supportive work environment. As a Disclosure Officer, you'll benefit from our flexible-first culture, extensive employee support networks, and a commitment to your professional growth, all while contributing to a vital function that safeguards sensitive customer data. With competitive benefits including healthcare, generous holiday, and unique perks, you'll find a rewarding career where you can truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Disclosure Officer - 12 Month Fixed Term Contract in Slough
✨Tip Number 1
Get to know the company culture! Before your interview, check out Virgin Media O₂'s values and mission. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Disclosure Officer and be ready to share specific examples.
✨Tip Number 3
Don’t forget to ask questions! Prepare a few thoughtful questions about the role or the team. This shows you're engaged and helps you figure out if this is the right fit for you too.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it gives you a chance to explore more about the company and the role before you hit 'submit'.
We think you need these skills to ace Disclosure Officer - 12 Month Fixed Term Contract in Slough
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Disclosure Officer role. Highlight your experience in the telecoms industry and any relevant skills that match the job description. We want to see how you can contribute to our team!
Showcase Your Communication Skills:Since this role involves engaging with various stakeholders, it's crucial to demonstrate your strong communication abilities. Use examples from your past experiences to show how you've effectively communicated in challenging situations.
Be Detail-Oriented:This position requires a high level of accuracy and attention to detail. When writing your application, make sure to highlight instances where you've successfully managed sensitive data or worked under tight deadlines. We love candidates who can keep things organised!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to review your application and get back to you quickly. Don’t miss out on this opportunity!
How to prepare for a job interview at Virgin Media O₂
✨Know Your Stuff
Familiarise yourself with the Investigatory Powers Act and Data Protection legislation. Being able to discuss these topics confidently will show that you understand the legal framework surrounding the role of a Disclosure Officer.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated with stakeholders in previous roles. This is crucial for the position, so think about times when you had to convey complex information clearly and concisely.
✨Demonstrate Your Attention to Detail
Since this role involves handling sensitive data, be ready to discuss your methods for ensuring accuracy and compliance in your work. Bring up specific instances where your attention to detail made a difference.
✨Be Ready for a Fast-Paced Environment
Think of examples from your past experiences where you thrived under pressure or adapted quickly to changes. This will help illustrate your ability to manage workload independently while maintaining high standards.
