At a Glance
- Tasks: Connect people by installing and maintaining broadband, TV, and phone services.
- Company: Join Virgin Media O₂, a diverse employer committed to inclusivity.
- Benefits: Earn up to £36,200 with private medical cover and 25 days annual leave.
- Other info: Receive full training and support with a dedicated mentor.
- Why this job: Make a real difference while enjoying a 4-day work week and varied tasks.
- Qualifications: UK driving licence and a passion for problem-solving; no experience needed.
The predicted salary is between 29000 - 36200 £ per year.
This job is with Virgin Media O₂, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Salary: £29,000 - £36,200 (£4,700 overtime + £2,500 commission). For this position, you must live in one of the following postcodes: S1, S2, S3, S4, S5, S6, S7, S8, S9, S10, S11, S12, S13, S14, S17, S20, S25, S26, S35, S36, S60, S61, S62, S63, S64, S66, S71, S72, S73, S74, S75, DN1, DN2, DN3, DN4, DN5, DN6, DN7, DN8, DN9, DN10, DN11, DN12.
You may think that a Field Service Engineer sounds technical, and in part, it is - but this role is so much more than that. It's about connecting people with what matters most. You'll be out and about, travelling to different locations and meeting new people every day. If you want to make a real difference, this is it. No two days are the same. One day, you could be installing cutting-edge broadband in a customer's home; the next, you're troubleshooting an issue and helping someone get back online and making their day. You'll enjoy the freedom of working outside and get to experience real job progression. And the best part? You'll only be working 4 days out of 7 each week.
No experience? No problem. We'll fully train and support you every step of the way through a detailed onboarding stage when you join. You'll also have a dedicated mentor who will join you on the journey to provide you with ongoing guidance.
What You'll Do
- Install and maintain broadband, TV, and phone services to customers' homes.
- Quickly resolve technical issues, ensuring customers stay connected to what matters most.
- Provide exceptional service that leaves every customer satisfied and smiling.
- Work independently with the backing of a supportive team, always there to help you deliver your best.
The must haves
- A UK manual driving licence.
- Confidence working at heights and outdoors in all weather conditions.
- To live in one of the specified postcodes above.
The other stuff we are looking for
- A problem-solving mindset and a passion for helping customers.
- A methodical, organised approach to work.
- The ability to be composed and adapt to any situation.
What's in it for you
- A starting salary of £29,000 with the potential to earn up to £36,200 through on-target earnings (£4,700 overtime + £2,500 commission).
- Private medical cover through BUPA (including upgrade options to cover loved ones), a healthcare plan, and critical illness insurance.
- Market-leading maternity, paternity, neonatal, and carers leave policies.
- 25 days of annual leave, UK bank holidays and your birthday off. Plus, the option to buy and sell up to 5 extra days.
- A 4-day working week - After training, you'll work 37.5 hours across just 4 days (Monday to Saturday), with shifts ranging between 7.5 and 10 hours.
- Up to 10% employer pension contributions and life insurance.
Next steps
Complete our quick online application and video assessment. If successful, chat with one of our friendly recruiters to learn more. Attend an interview with a manager to see if we're a great match. We're committed to making our hiring process accessible to everyone. If you need any adjustments, just let us know - we're happy to help. So, if you're ready for a rewarding career where no two days are the same, apply today.
Field Service Engineer - South Yorkshire in Sheffield employer: Virgin Media O₂
At Virgin Media O₂, we pride ourselves on being an inclusive employer that values diversity and fosters a supportive work culture. As a Field Service Engineer in South Yorkshire, you'll enjoy a unique blend of independence and teamwork, with comprehensive training and mentorship to ensure your success. With competitive salaries, generous benefits including private medical cover, and a 4-day working week, we offer a rewarding environment where you can truly make a difference in connecting people to what matters most.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer - South Yorkshire in Sheffield
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Virgin Media O₂. Understand their values and what they stand for, especially their commitment to inclusivity. This will help you connect better during your chat with the recruiter.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for a Field Service Engineer role and rehearse your answers. Focus on showcasing your problem-solving skills and how you can help customers stay connected. We want to see your passion shine through!
✨Tip Number 3
Be yourself! During the interview, let your personality come through. They’re looking for someone who can connect with customers, so don’t be afraid to show your friendly side. Remember, it’s all about making a real difference in people’s lives.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets to the right place. Plus, you’ll get to see all the details about the role and benefits. Don’t miss out on this opportunity to join a fantastic team!
We think you need these skills to ace Field Service Engineer - South Yorkshire in Sheffield
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you connect with people.
Tailor Your Application:Make sure to customise your application to highlight your problem-solving skills and customer service experience. Show us how you can tackle challenges and keep customers smiling – that’s what we’re all about!
Keep It Clear and Concise:While we love a good story, keep your application straightforward. Use clear language and get straight to the point. This helps us understand your qualifications and why you’d be a great fit for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super quick and user-friendly!
How to prepare for a job interview at Virgin Media O₂
✨Know Your Stuff
Familiarise yourself with Virgin Media O₂ and their services. Understand the role of a Field Service Engineer and be ready to discuss how you can contribute to connecting customers with what matters most.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in the past. This role requires a problem-solving mindset, so think of situations where you've helped others or resolved issues effectively.
✨Be Personable and Approachable
As you'll be the friendly face of the brand, practice your communication skills. Be ready to demonstrate how you would engage with customers and ensure they leave satisfied and smiling.
✨Ask Thoughtful Questions
Prepare some questions about the company culture, training process, and what a typical day looks like. This shows your interest in the role and helps you determine if it's the right fit for you.
