At a Glance
- Tasks: Lead the Virgin Media Movers digital journey and enhance customer experiences.
- Company: Join Virgin Media O₂, a top employer committed to inclusivity and innovation.
- Benefits: Enjoy Bupa healthcare, generous holiday, and exclusive discounts on services.
- Other info: Flexible-first organisation with excellent career growth opportunities.
- Why this job: Make an immediate impact in a dynamic, customer-focused environment.
- Qualifications: Experience in digital product management and strong stakeholder skills required.
The predicted salary is between 50000 - 60000 € per year.
This is an opportunity to step into a live, customer critical product area and make an immediate impact. As Product Owner for Virgin Media In-Life Stores, you will own and evolve the Virgin Media Movers digital journey, supporting fixed customers through one of the most important moments in their relationship with us. This is a 12 month fixed term maternity cover, inheriting an established roadmap, an active squad and engaged stakeholders, where pace, clarity and confidence really matter. You will be accountable for backlog ownership, prioritisation and delivery across the end to end journey, working closely with engineering, QA, design and analytics within a cross functional team. You will act as the product expert, balancing customer value, commercial goals and technical constraints, while using data and insight to guide decisions. Building trust quickly, maintaining momentum and keeping everyone aligned will be central to your success in this role.
The must haves
- Proven experience delivering customer facing digital or eCommerce self serve experiences
- Strong backlog management and prioritisation skills in a fast moving environment
- Experience writing clear, high quality user stories and acceptance criteria
- Confident stakeholder management skills across commercial and technology teams
- A data driven approach to product decision making and prioritisation
The other stuff we are looking for
- Experience working within subscription based or telco environments
- Familiarity with journey analytics, KPIs and experimentation techniques
- Experience improving digital conversion, contact reduction or customer lifetime value
- Exposure to tools such as GA4, Tableau or ContentSquare
- Experience working within established product teams or live roadmaps
What's in it for you
We know life isn't just about work, so our benefits are built to support you in the moments that matter. You'll get Bupa healthcare, wellbeing support, life cover, a pension and generous holiday - plus your birthday off. And there's more. Enjoy some extra perks on us, with optional electric vehicle lease and Cycle2Work schemes, dental insurance, neurodiversity assessments, and brilliant discounts on broadband, TV and mobile. You'll even get access to the Virgin Family platform and the O₂ Priority app, with exclusive rewards, experiences and chances to attend events at The O₂ and beyond.
Next steps
If this feels like a place where you can belong, we'd love to see what you can do. Once you apply, the next steps might include a call with a recruiter, a video interview, an interview with the hiring manager and a task or assessment. We'll also ask about any adjustments you might need, and we'll do our best to make them happen. We review applications and interview throughout the advert window, so it's worth applying sooner rather than later. If you're offered the role, the offer will be subject to background checks, including a criminal record check and, for some roles, a financial background check.
Product Owner - Fixed - 12 Month FTC employer: Virgin Media O₂
At Virgin Media O₂, we pride ourselves on being an inclusive employer that values diversity and fosters a supportive work environment. As a Product Owner, you'll have the opportunity to make a significant impact in a dynamic team while enjoying a flexible-first culture that prioritises collaboration and personal growth. With comprehensive benefits including healthcare, generous holiday, and unique perks, you'll find a workplace that truly cares about your well-being and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Product Owner - Fixed - 12 Month FTC
✨Tip Number 1
Get to know the company inside out! Research Virgin Media O₂, their products, and their culture. This way, you can tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to referrals, which can be a game-changer in landing that job.
✨Tip Number 3
Prepare for those interviews! Think about how your experience aligns with the must-haves listed in the job description. Practice articulating your past successes and how they relate to the role of Product Owner at Virgin Media O₂.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Product Owner - Fixed - 12 Month FTC
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for the role shine through in your application. We want to see how excited you are about becoming a Product Owner and making an impact at Virgin Media O₂!
Tailor Your Experience:Make sure to highlight your relevant experience in delivering customer-facing digital experiences. We’re looking for specific examples that showcase your skills in backlog management and prioritisation.
Be Clear and Concise:When writing your user stories and acceptance criteria, clarity is key! We appreciate straightforward language that gets straight to the point, so keep it simple and effective.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with Virgin Media O₂.
How to prepare for a job interview at Virgin Media O₂
✨Know Your Product Inside Out
As a Product Owner, it's crucial to understand the Virgin Media Movers digital journey. Familiarise yourself with the existing roadmap and be ready to discuss how you can enhance customer experiences. Show that you can balance customer value with commercial goals.
✨Master Backlog Management
Demonstrate your skills in backlog ownership and prioritisation during the interview. Be prepared to share examples of how you've successfully managed competing priorities in fast-paced environments. This will show that you can keep the team aligned and maintain momentum.
✨Engage Stakeholders Effectively
Stakeholder management is key in this role. Think of ways you've built trust and maintained clear communication with both commercial and technology teams. Share specific instances where your engagement led to successful outcomes.
✨Be Data-Driven
Highlight your experience with data-driven decision-making. Discuss how you've used analytics to guide product decisions and improve customer journeys. Mention any tools you're familiar with, like GA4 or Tableau, to showcase your analytical skills.
