At a Glance
- Tasks: Connect people by installing and maintaining broadband, TV, and phone services.
- Company: Join Virgin Media O₂, a diverse employer committed to inclusivity.
- Benefits: Earn up to £36,200 with private medical cover and 25 days annual leave.
- Other info: Receive full training and support with a dedicated mentor.
- Why this job: Make a real difference while enjoying a flexible 4-day work week.
- Qualifications: UK driving licence and a passion for helping customers.
The predicted salary is between 29000 - 36200 £ per year.
This job is with Virgin Media O₂, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Salary: £29,000 - £36,200 (£4,700 overtime + £2,500 commission). You must live in one of the following postcodes: L1, L2, L3, L4, L5, L6, L7, L8, L9, L10, L11, L12, L13, L14, L15, L16, L17, L18, L19, L20, L21, L22, L23, L24, L25, L26, L27, L28, L30, L31, L37, L38, L39, PR8, PR9.
You may think that a Field Service Engineer sounds technical, and in part, it is - but this role is so much more than that. It's about connecting people with what matters most. You'll be out and about, travelling to different locations and meeting new people every day. If you want to make a real difference, this is it. No two days are the same. One day, you could be installing cutting-edge broadband in a customer's home; the next, you're troubleshooting an issue and helping someone get back online and making their day. You'll enjoy the freedom of working outside and get to experience real job progression. And the best part? You'll only be working 4 days out of 7 each week.
No experience? No problem. We'll fully train and support you every step of the way through a detailed onboarding stage when you join. You'll also have a dedicated mentor who will join you on the journey to provide you with ongoing guidance.
What You'll Do
- Install and maintain broadband, TV, and phone services to customers' homes.
- Quickly resolve technical issues, ensuring customers stay connected to what matters most.
- Provide exceptional service that leaves every customer satisfied and smiling.
- Work independently with the backing of a supportive team, always there to help you deliver your best.
The must haves
- A UK manual driving licence.
- Confidence working at heights and outdoors in all weather conditions.
- To live in one of the specified postcodes above.
The other stuff we are looking for
- A problem-solving mindset and a passion for helping customers.
- A methodical, organised approach to work.
- The ability to be composed and adapt to any situation.
What's in it for you
- A starting salary of £29,000 with the potential to earn up to £36,200 through on-target earnings (£4,700 overtime + £2,500 commission).
- Private medical cover through BUPA (including upgrade options to cover loved ones), a healthcare plan, and critical illness insurance.
- Market-leading maternity, paternity, neonatal, and careers leave policies.
- 25 days of annual leave, UK bank holidays and your birthday off. Plus, the option to buy and sell up to 5 extra days.
- A 4-day working week - After training, you'll work 37.5 hours across just 4 days (Monday to Saturday), with shifts ranging between 7.5 and 10 hours.
- Up to 10% employer pension contributions and life insurance.
Next steps
Complete our quick online application and video assessment. If successful, chat with one of our friendly recruiters to learn more. Attend an interview with a manager to see if we're a great match. We're committed to making our hiring process accessible to everyone. If you need any adjustments, just let us know - we're happy to help. So, if you're ready for a rewarding career where no two days are the same, apply today.
Field Service Engineer - Liverpool employer: Virgin Media O₂
At Virgin Media O₂, we pride ourselves on being an inclusive employer that values diversity and fosters a supportive work culture. As a Field Service Engineer in Liverpool, you'll enjoy a unique blend of independence and teamwork, with opportunities for personal growth through comprehensive training and mentorship. With a competitive salary, generous benefits including private medical cover, and a 4-day working week, we offer a fulfilling career where you can truly make a difference in people's lives every day.
