At a Glance
- Tasks: Install and maintain broadband, TV, and phone services while resolving technical issues.
- Company: Join Virgin Media O₂, a leading inclusive employer with a vibrant culture.
- Benefits: Earn up to £36,200 with bonuses, enjoy private medical cover, and 25 days annual leave.
- Other info: Receive full training and support with a dedicated mentor throughout your journey.
- Why this job: Experience a dynamic role with a 4-day work week and real job progression.
- Qualifications: Must have a UK manual driving licence and a passion for helping customers.
The predicted salary is between 29000 - 36200 £ per year.
This job is with Virgin Media O₂, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Salary: £29,000 - £36,200 (£4,700 overtime + £2,500 commission). For this position, you must live in one of the following postcodes: DE11.
You'll enjoy the freedom of working outside and get to experience real job progression. And the best part? You'll only be working 4 days out of 7 each week. No experience? No problem. We'll fully train and support you every step of the way through a detailed onboarding stage when you join. You'll also have a dedicated mentor who will join you on the journey to provide you with ongoing guidance.
What You'll Do
- Install and maintain broadband, TV, and phone services to customers' homes.
- Quickly resolve technical issues, ensuring customers stay connected to what matters most.
- Provide exceptional service that leaves every customer satisfied and smiling.
- Work independently with the backing of a supportive team, always there to help you deliver your best.
The must haves
- A UK manual driving licence.
- Confidence working at heights and outdoors in all weather conditions.
- To live in one of the specified postcodes above.
The other stuff we are looking for
- A problem-solving mindset and a passion for helping customers.
- A methodical, organised approach to work.
- The ability to be composed and adapt to any situation.
What's in it for you
- A starting salary of £29,000 with the potential to earn up to £36,200 through on-target earnings (£4,700 overtime + £2,500 commission).
- Private medical cover through BUPA (including upgrade options to cover loved ones), a healthcare plan, and critical illness insurance.
- Market-leading maternity, paternity, neonatal, and carer's leave policies.
- 25 days of annual leave, UK bank holidays and your birthday off. Plus, the option to buy and sell up to 5 extra days.
- A 4-day working week - After training, you'll work 37.5 hours across just 4 days (Monday to Saturday), with shifts ranging between 7.5 and 10 hours.
- Up to 10% employer pension contributions and life insurance.
Next steps
Complete our quick online application and video assessment. If successful, chat with one of our friendly recruiters to learn more. Attend an interview with a manager to see if we're a great match. We're committed to making our hiring process accessible to everyone. If you need any adjustments, just let us know - we're happy to help. So, if you're ready for a rewarding career where no two days are the same, apply today.
Field Service Engineer - Swadlincote in Derby employer: Virgin Media O₂
At Virgin Media O₂, we pride ourselves on being an inclusive employer that values diversity and offers a supportive work environment. As a Field Service Engineer in Swadlincote, you'll enjoy a unique 4-day working week, competitive salary with opportunities for overtime and commission, and comprehensive training to ensure your success. With a strong focus on employee growth, excellent benefits including private medical cover, and a culture that encourages teamwork and customer satisfaction, this is a fantastic opportunity for anyone looking to make a meaningful impact while enjoying a fulfilling career.
