At a Glance
- Tasks: Help small businesses thrive by identifying new sales opportunities and delivering exceptional customer experiences.
- Company: Join Virgin Media O₂, an inclusive employer committed to diversity and innovation.
- Benefits: Enjoy a supportive rewards package for you and your loved ones.
- Other info: Dynamic workplace with opportunities for personal and professional growth.
- Why this job: Make a real impact in a fast-paced environment while building strong customer relationships.
- Qualifications: Sales experience, strong communication skills, and a passion for customer service.
The predicted salary is between 40000 - 45000 £ per year.
This job is with Virgin Media O₂, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community.
Please do not contact the recruiter directly.
Ready to help small and medium-sized businesses get even more from their partnership with O2 Business?
As an SME Cross Sell Executive, you'll play a key role in identifying and delivering new sales opportunities within our existing customer base.
Working in a fast-paced, target-driven environment, you'll engage customers through a combination of business-generated and self-generated leads, helping them discover solutions that support their growth whilst delivering outstanding customer experiences.
In this role, you'll build strong customer relationships, manage a healthy sales pipeline, and confidently promote a broad portfolio of mobile and connectivity solutions.
You'll balance commercial success with customer needs, using your product knowledge and consultative approach to uncover opportunities, respond to queries, and drive sustainable revenue growth.
Success will be measured through sales performance, pipeline management, and delivery against key performance indicators.
Who we are O2 Business is our new focused, digital‑first B2B business serving customers across small, medium, and large enterprises, as well as the public sector.
Powered by our next‑generation fixed and mobile infrastructure, the new entity will offer a broader portfolio of best‑in‑class solutions - including cloud‑based communication tools, voice and contact centre offerings, and 5G private networks - supported by a culture that prioritises in‑office collaboration, with our teams generally working together on site five days a week The must haves In order to be considered, you must have the following experience;• Proven experience managing performance through KPIs and pipeline management.
- Understanding of sales techniques and the sales cycle.
- A track record of meeting or exceeding demanding sales targets.
- Knowledge of customers, markets, and product portfolios within a sales environment.
- Ability to communicate the commercial and technical benefits of solutions to customers.
- The other stuff we are looking for We'd also love you to bring;
- Previous success in a sales or customer service role.
- Experience building and maintaining strong customer relationships.
- Strong customer focus with a commitment to delivering excellent service.
- Confidence generating your own sales opportunities alongside business-generated leads.
- The ability to adapt to change and thrive in a dynamic environment.
What's in it for you Working at O2 Business, you'll get a rewards package that is designed to support both you and your loved ones, making sure that you're covered no matter what life throws your way.
Next steps If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date.
When you apply, you'll be asked about any adjustments you might need to support the recruitment process.
Let us know, and we'll be sure to discuss it with you.
Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward.
We encourage all interested applicants to apply as soon as possible.
If you're offered a job with us, it will be conditional, based on the passing of background checks.
All roles require a criminal record check and some roles need a financial probity check.
Your recruiter can provide you with more information if needed. #LI-PE1
Cross Sell Executive Manchester employer: Virgin Media O₂
At Virgin Media O₂, we pride ourselves on being an inclusive employer that values diversity and fosters a collaborative work culture. As an Operational Performance Manager, you'll benefit from our flexible-first approach, extensive employee support networks, and opportunities for professional growth, all while contributing to innovative connectivity solutions in a dynamic environment. With competitive benefits including healthcare, generous holiday, and unique perks, you'll find a rewarding workplace that truly cares about your well-being and development.
