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- Tasks: Join our team as a Principal Data Centre Engineer, providing expert support and innovative solutions.
- Company: Be part of Virgin Media O2, the UK's fastest broadband network and a leading mobile brand.
- Benefits: Enjoy a fantastic reward package with benefits designed for you and your loved ones.
- Why this job: Work in a diverse, high-performing team that values inclusion and empowers you to be your authentic self.
- Qualifications: Extensive experience with Cisco, Fortinet, and F5 technologies is essential; a degree in a related field preferred.
- Other info: We encourage applicants to share any adjustments needed during the recruitment process.
The predicted salary is between 48000 - 72000 £ per year.
We have a new role for a Principal Data Centre Engineer to join our Core Infrastructure Support (CIS) team within Network Operations The team is responsible for providing 3rd Line support for the platforms within our control with a focus on Cisco, Fortinet and F5 technologies. (We are looking for candidates with at least 2 of these core technologies)
You will be responsible and accountable for supporting the Core Data Centre technologies (Routing, Switching, Firewall and Load Balancing) which provide business critical services. Working as part of a high-profile team, providing expert level support and delivering innovative solutions.
The role is a blend of BAU operational support and ensuring new projects and services are delivered to the highest standards by working closely with project delivery teams to ensure operational acceptance criteria are fulfilled.
You will seek opportunities to Simplify, Standardise and Consolidate with the aim of making in-life support efficiencies.
As a senior member of the team, you will also provide technical and task leadership for junior members of the CIS Data Centre team.
The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK\’s biggest companies too.
Diverse, high performing teams – jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions.
Together, we are Virgin Media O2, and we can\’t wait to see what you can do.
Accessible, inclusive and equitable for all
Virgin Media O2 is anequal opportunities employer and we\’re working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.
- Extensive experience in supporting Data Centre network infrastructure, Cisco (Nexus [Fixed and Modular], ASR, ASA, Firepower, ISR, Catalyst), F5 (LTM, GTM, AFM, AWAF) and Fortinet.
- Operating, configuring and troubleshooting NXOS, IOS XE/XR, F5 TMOS operating systems, FortiOS
- Strong understanding of the majority of the following protocols: BGP, ISIS, VRF, OTV, STP, IPSec, PKI, VDC, VPC, VRRP, HSRP technologies.
- Fundamental knowledge of management protocols and secure implementation of SSH, AAA (TACACS+), Syslog, SNMP, NTP
- In-depth understanding of underlying network fundamentals not limited to TCP/IP, Routing, L2/L3 Switching and the OSI model.
- Certifications or suitable real-world experience to cover one or more of the below:
Cisco, CCNP Data Centre , Cisco CCNP Security
F5 Technical Certified Technical Specialist in one or more tracks, LTM, DNS, ASM or APM
Fortinet NSE Certifications in one or more areas
- Previous experience in a support role in a Tier 1 Internet or Telco Service Provider.
- Strong process-oriented skills for logical thinking, troubleshooting, problem solving and problem resolution.
- Strong communication skills (both written and verbal) and the ability to adapt to technical and non-technical audiences (up to HoD/Director level).
- Degree in a related field.
Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.
Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.
If we feel like a place where you can belong, we\’d love to learn more about you as a person and your experience to date.
When you apply, you\’ll be asked about any adjustments you might need to support the recruitment process. Let us know, and we\’ll be sure to discuss it with you.
Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you’re offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed.
Thanks for your patience and for showing an interest in joining the Virgin Media O2 family.
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Principal Data Centre Engineer employer: Virgin Media Ltd
Contact Detail:
Virgin Media Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Principal Data Centre Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Cisco, Fortinet, and F5. Make sure you can discuss your hands-on experience with these technologies confidently during interviews.
✨Tip Number 2
Highlight any previous experience you have in a Tier 1 Internet or Telco Service Provider environment. This will demonstrate your ability to thrive in a fast-paced, high-pressure setting, which is crucial for this role.
✨Tip Number 3
Prepare to showcase your problem-solving skills by discussing specific examples of how you've tackled complex issues in past roles. This will help illustrate your logical thinking and troubleshooting abilities.
✨Tip Number 4
Brush up on your communication skills, especially how to convey technical information to non-technical audiences. Being able to adapt your communication style is key, so practice explaining complex concepts in simple terms.
We think you need these skills to ace Principal Data Centre Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your extensive experience with Data Centre network infrastructure, particularly focusing on Cisco, F5, and Fortinet technologies. Use specific examples to demonstrate your skills in operating, configuring, and troubleshooting relevant systems.
Craft a Strong Cover Letter: In your cover letter, express your passion for the role and the company. Mention how your background aligns with their requirements, especially your experience in supporting critical services and your ability to lead and mentor junior team members.
Showcase Relevant Certifications: If you have any certifications such as Cisco CCNP Data Centre or Fortinet NSE, make sure to include them prominently in your application. This will help demonstrate your qualifications and commitment to professional development.
Highlight Communication Skills: Since strong communication skills are essential for this role, provide examples in your application of how you've effectively communicated complex technical information to both technical and non-technical audiences.
How to prepare for a job interview at Virgin Media Ltd
✨Showcase Your Technical Expertise
Make sure to highlight your experience with Cisco, Fortinet, and F5 technologies during the interview. Be prepared to discuss specific projects or challenges you've faced while working with these systems, as well as how you resolved them.
✨Demonstrate Problem-Solving Skills
Since the role involves troubleshooting and problem resolution, be ready to share examples of complex issues you've tackled in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this position. Practice explaining technical concepts in a way that non-technical audiences can understand. This will show your ability to adapt your communication style to different stakeholders.
✨Prepare Questions About the Team and Culture
Research Virgin Media O2's values and culture, and prepare thoughtful questions about the team dynamics and expectations. This demonstrates your genuine interest in the company and helps you assess if it's the right fit for you.