Network Engineer Apprentice (North West)

Power the connections that keep the UK moving. From the moment you order your favourite meal at a drive-through, to scanning your shopping at a self-checkout, or joining a video call from a train – our Network Engineers make it all possible!

Our Network Engineers are responsible for optimising our fibre network for our customers, through building and commissioning our services. Grow your potential as part of our Business Delivery Team, working towards your Level 3 Network Engineer qualification with support from day one, earning a starting salary of £27,000 whilst doing it.

Make things happen

Working in the Business Delivery Division you’ll be joining the experts bringing vital connections to life. You’ll install and commission our latest broadband and data solutions, test everything end‑to‑end to make sure services run flawlessly, and show customers how to make the most of their new Virgin Media O2 products. Every day is different, and you’ll see the real impact of your work the moment a customer comes online. Day‑to‑day, you could be:

• Conducting end‑to‑end testing to ensure installed services are running perfectly
• Keeping customers and partners updated on progress
• Installing the latest Virgin Media O2 Business to Business network technology
• Providing on‑site guidance and training to help customers get the best from our technology

Who we are

The UK’s fastest broadband network. The nation’s best‑loved mobile brand. And, one of the UK's biggest companies too. We put our customers first, making life simpler, smoother, and more joyful. With big ambitions and a brilliant team, we’re building a more connected future for everyone.

The must haves

You must have a full UK driving licence and feel at ease working at elevated heights. Your wellbeing is our priority, so living in close proximity to your designated areas is preferred to minimise travel.

The other stuff we are looking for

Beyond these requirements, our apprenticeship opportunities are available to tech‑savvy individuals who relish problem‑solving and embody our brand values. We’re looking for motivated individuals who have a passion for learning and are keen to develop with us on our journey to keep the UK connected. You don’t need any prior experience – we’ll teach you everything you need to know, from the systems and tools we use, to the hands‑on technical skills that make our engineers amazing. Other qualities we’d like to see include:

• A positive attitude with lots of energy
• An analytical approach to your work
• An ability to work independently and as part of our wider team
• Basic understanding of the Microsoft Office suite

What’s in it for you

You’ll be gaining invaluable experience and a new set of skills on this apprenticeship. Enjoy a starting salary of £27,000, which will continue to rise as you progress through your apprenticeship. After 12‑months in the scheme, your salary will raise to £30,000 with salaries upon successful completion starting from £38,000. Plus, you can enjoy our amazing benefits including:

• A minimum of 23 days holiday, plus your birthday off!
• Flexible benefits package including 10% matched pension contribution, holiday buying and selling, and discounts on shopping, travel and more
• Private Bupa healthcare…And plenty more to support you inside and outside of work!

Next steps

If we feel like a place where you can belong, we’d love to learn more about you as a person and your experience to date. Once you’ve submitted an application the next steps of the process, if successful, are likely to include an online test, a telephone interview, a coaching call and an assessment centre.

When you apply, you’ll be asked about any adjustments you might need to support the recruitment process. Let us know, and we’ll be sure to discuss it with you. Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you’re offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed.

Thanks for your patience and for showing an interest in joining the Virgin Media O2 family.