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For Companies At a Glance
- Tasks: Install and fix tech products while providing top-notch customer service.
- Company: Join Virgin Media O2, the UK's fastest broadband network.
- Benefits: Earn £26,500, with bonuses and amazing perks like private healthcare.
- Why this job: Gain hands-on experience with cutting-edge technology and earn a recognised qualification.
- Qualifications: Must have a full UK driving licence and a passion for problem-solving.
- Other info: Inclusive culture with opportunities for career growth and development.
Embrace the tech revolution. Our Field Engineers are the qualified experts who dazzle our customers every day by installing or fixing products in their homes and businesses while offering professional advice. Grow your potential as a Field Technician Apprentice and join us in connecting communities through our technology, earning £26,500 whilst doing it and gaining an industry recognised qualification.
Got a full driver's licence that allows you to drive one of our vans? Perfect! You'll use it to reach customers across the region, delivering a friendly, knowledgeable service and linking them to what truly matters. You'll also help expand our business by encouraging referrals - earn a £50 bonus for every new customer!
As a Field Technician Apprentice, you'll have opportunities to work on and with the very latest technology, such as our superfast broadband, dazzling TV and entertainment services. By the end of the apprenticeship scheme, you will have mastered the ins and outs of installing and fixing our phone, TV and broadband products, including:
- Running & installing cables across different sites
- Adjusting signal levels and connections
- Configuring our advanced equipment
- Working at heights to install and update equipment on poles
- Working outdoors in all weather conditions - make sure you're comfortable with physical, hands-on work in changing environments.
With inclusivity at the heart of everything we do, we're 100% committed to having a workforce that represents every part of our society, so we're keen to hear from candidates of all backgrounds and circumstances. We believe an inclusive, diverse culture makes for a better business and a brighter world. The only barrier to applying would be if you didn't have the right to work in the UK or hold the correct driving licence.
This apprenticeship gives you the opportunity to become skilled in your role and combines on-the-job learning and academic study, where you'll spend approximately 20% of your working hours completing learning with one of our training providers. The programme is fully funded by us, and we'll support you from day one.
The must haves: In order to be considered, you must have the following experience; You must have a full UK driving licence that entitles you to drive our vans and feel comfortable with tasks involving elevated heights. Your wellbeing is our priority, so living in close proximity to your designated areas is required to minimise travel. Beyond these requirements, our apprenticeship opportunities are available to tech-savvy individuals who relish problem-solving and embody our brand values.
What's in it for you: This apprenticeship offers the chance to accumulate a diverse set of skills and gain the experience and knowledge needed to progress within our organisation. Pursue a level 2 Telecoms Field Operative apprenticeship while earning a salary of £26,500, rising to £29,000 upon completion. After a qualifying period, we'll also enter you into a Regional Bonus Scheme. We've also got some amazing benefits, including:
- 25 days holiday, increasing to 28 days after 5 years, plus your birthday off
- Flexible benefits package including matching up to 10% of your pension contribution, holiday buying and selling, and discounts on shopping, travel and more
- Private Bupa healthcare - Up to 26 weeks' paid maternity & adoption leave, plus generous paternity and neonatal leave
- And plenty more to support you inside and outside of work.
Next steps: If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include an online test, a telephone interview, a coaching call and an assessment centre. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.
Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you're offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed.
Thanks for your patience and for showing an interest in joining the Virgin Media O2 family.
Field Engineer Apprentice employer: Virgin Media Ltd
Contact Detail:
Virgin Media Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Engineer Apprentice
✨Tip Number 1
Get to know the company! Research Virgin Media O2 and understand their values and culture. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and answers with a friend or family member. This will help you feel more confident and articulate when discussing your skills and experiences.
✨Tip Number 3
Show off your problem-solving skills! As a Field Engineer Apprentice, you'll need to think on your feet. Be ready to share examples of how you've tackled challenges in the past, whether in work or personal projects.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and keep you fresh in their minds.
We think you need these skills to ace Field Engineer Apprentice
Some tips for your application 🫡
Show Your Passion for Tech: When you're writing your application, let us see your enthusiasm for technology shine through! Mention any relevant experience or projects that showcase your tech-savvy skills and problem-solving abilities.
Tailor Your Application: Make sure to customise your application to fit the Field Engineer Apprentice role. Highlight your hands-on experience and any customer service skills you have, as these are key to dazzling our customers!
Be Yourself: We want to know who you are beyond your qualifications. Share a bit about your personality and what makes you unique. This helps us see how you'd fit into our diverse and inclusive team.
Apply Through Our Website: Don't forget to apply through our website! It's the best way to ensure your application gets to us directly. Plus, it shows you're keen on joining the Virgin Media O2 family right from the start.
How to prepare for a job interview at Virgin Media Ltd
✨Know Your Tech
Familiarise yourself with the latest technology related to broadband, TV, and entertainment services. Be ready to discuss how you would approach installing or fixing these products, as this shows your enthusiasm and understanding of the role.
✨Show Off Your Problem-Solving Skills
Prepare examples of past experiences where you've successfully solved problems, especially in hands-on situations. This could be anything from fixing a tech issue to overcoming a challenge while working outdoors. It’s all about demonstrating your ability to think on your feet!
✨Be Ready for Practical Questions
Expect questions that assess your comfort with physical work and working at heights. Think about how you would handle various scenarios, such as installing equipment in challenging weather conditions. Showing that you’re prepared for the physical demands of the job is key.
✨Embrace Inclusivity
Since the company values inclusivity, be open about your background and experiences. Share how your unique perspective can contribute to a diverse team. This not only aligns with their values but also highlights your understanding of the importance of a varied workforce.