At a Glance
- Tasks: Install and maintain broadband, TV, and phone services while solving customer issues.
- Company: Join Virgin Media and O2, a leader in connectivity with a vibrant culture.
- Benefits: Starting salary of £29,000, private medical cover, and 25 days annual leave.
- Other info: Enjoy a 4-day work week with excellent career progression opportunities.
- Why this job: Make a real difference by connecting people to what matters most every day.
- Qualifications: UK manual driving licence and a passion for helping customers.
The predicted salary is between 29000 - 36200 € per year.
Location: Belfast
Job Family: Technicians & Engineers
Job Type: Full Time
Posted Date: 19-Jan-2026
You must live in one of the following postcodes: BT1, BT2, BT3, BT4, BT5, BT6, BT7, BT8, BT9, BT10, BT11, BT12, BT17, BT24, BT25, BT26, BT27, BT28, BT29, BT65, BT66, BT67.
You may think that a Field Service Engineer sounds technical, and in part, it is – but this role is so much more than that. It’s about connecting people with what matters most. You’ll be out and about, travelling to different locations and meeting new people every day. If you want to make a real difference, this is it. No two days are the same. One day, you could be installing cutting-edge broadband in a customer’s home; the next, you’re troubleshooting an issue and helping someone get back online and making their day. You’ll enjoy the freedom of working outside and get to experience real job progression. And the best part? You’ll only be working 4 days out of 7 each week. No experience? No problem. We’ll fully train and support you every step of the way through a detailed onboarding stage when you join. You’ll also have a dedicated mentor who will join you on the journey to provide you with ongoing guidance.
What You’ll Do:
- Install and maintain broadband, TV, and phone services to customers' homes.
- Quickly resolve technical issues, ensuring customers stay connected to what matters most.
- Provide exceptional service that leaves every customer satisfied and smiling.
- Work independently with the backing of a supportive team, always there to help you deliver your best.
Virgin Media and O2 have come together to offer the best in connectivity, serving over 46 million customers across broadband, mobile, phone, and home services.
The Must Haves:
- A UK manual driving licence.
- Confidence working at heights and outdoors in all weather conditions.
- To live in one of the specified postcodes above.
The Other Stuff We Are Looking For:
- A problem-solving mindset and a passion for helping customers.
- A methodical, organised approach to work.
- The ability to be composed and adapt to any situation.
What’s in It for You:
- A starting salary of £29,000 with the potential to earn up to £36,200 through on-target earnings (£4,700 overtime + £2,500 commission).
- Private medical cover through BUPA (including upgrade options to cover loved ones), a healthcare plan, and critical illness insurance.
- Market-leading maternity, paternity, neonatal, and carers leave policies.
- 25 days of annual leave, UK bank holidays and your birthday off. Plus, the option to buy and sell up to 5 extra days.
- A 4-day working week – After training, you’ll work 37.5 hours across just 4 days (Monday to Saturday), with shifts ranging between 7.5 and 10 hours.
- Up to 10% employer pension contributions and life insurance.
Next Steps:
- Complete our quick online application and video assessment.
- If successful, chat with one of our friendly recruiters to learn more.
- Attend an interview with a manager to see if we’re a great match.
We’re committed to making our hiring process accessible to everyone. If you need any adjustments, just let us know – we’re happy to help. So, if you’re ready for a rewarding career where no two days are the same, apply today. Things move pretty fast around here. New tech, new products, new ideas – and new opportunities for talented people like you. So, create a tailored job alert and we’ll let you know as soon as your dream role’s ready for you.
34522 Field Technician - Belfast employer: Virgin Media Ltd
At Virgin Media and O2, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Belfast where no two days are the same. Our commitment to employee growth is evident through comprehensive training, mentorship, and a supportive team culture, all while enjoying the benefits of a 4-day working week and competitive salary packages. Join us to make a real difference in connecting people with what matters most, all while enjoying generous leave policies and a focus on work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land 34522 Field Technician - Belfast
✨Tip Number 1
Get to know the company! Research Virgin Media and O2, their values, and what they stand for. This will help you connect your skills and experiences to their mission during interviews.
✨Tip Number 2
Practice your problem-solving skills! Since this role is all about helping customers with tech issues, think of examples from your past where you’ve successfully resolved problems or helped others.
✨Tip Number 3
Be ready to show your personality! The Field Technician role is about connecting with people, so let your friendly side shine through in interviews. A smile goes a long way!
✨Tip Number 4
Apply through our website! It’s quick and easy, plus you’ll get updates on your application status. Don’t miss out on this opportunity to join a fantastic team!
We think you need these skills to ace 34522 Field Technician - Belfast
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Field Technician role. We want to see your problem-solving mindset and passion for helping customers shine through!
Show Your Personality:This role is all about connecting with people, so let your personality come through in your written application. We love a friendly tone that reflects your enthusiasm for the job and the chance to make a difference.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the role. Remember, we’re looking for organised and methodical candidates!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the quickest way for us to receive your details and get the ball rolling on your journey with us. We can’t wait to hear from you!
How to prepare for a job interview at Virgin Media Ltd
✨Know Your Stuff
Familiarise yourself with the role of a Field Technician. Understand the basics of broadband, TV, and phone services. Being able to discuss these topics confidently will show your enthusiasm and readiness to learn.
✨Show Off Your People Skills
Since this job is all about connecting with customers, be prepared to share examples of how you've provided excellent service in the past. Highlight your problem-solving mindset and how you adapt to different situations.
✨Get Ready for Practical Questions
Expect questions that assess your ability to work independently and handle technical issues. Think of scenarios where you’ve had to troubleshoot or resolve problems, and be ready to explain your thought process.
✨Dress for Success
Even though this role involves working outdoors, make sure to dress smartly for the interview. A neat appearance shows respect for the opportunity and sets a positive tone for your meeting.
