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For Companies At a Glance
- Tasks: Lead and inspire a team to deliver exceptional customer experiences every day.
- Company: Join Virgin Media O2, the UK's fastest broadband network and beloved mobile brand.
- Benefits: Enjoy a fantastic reward package with benefits that support you and your loved ones.
- Other info: We celebrate inclusivity and empower everyone to be their authentic selves.
- Why this job: Be part of a diverse team where your ideas can make a real impact.
- Qualifications: Experience in fast-paced environments and team leadership is essential.
The predicted salary is between 28800 - 43200 £ per year.
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Location
Leeds
Job Family
Retail
Job Type
Full Time
Posted Date
10-Oct-2025
Ref #
69375
As an Assistant Store Manager you\’ll bring our core values to life through your team of employees. Retail excellence will be the standard encouraged day to day, in everything you do. With every decision you make and direction you set, you will put the customer at the heart of your thinking.
You will help create a successful, motivated and engaged team through leading, coaching and inspiring. You will encourage team members to love the job they do. Making every day better for our customers through personal experiences that count.
Who we are
The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK\\u2019s biggest companies too.
Diverse, high performing teams – jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions.
Together, we are Virgin Media O2, and we can\\u2019t wait to see what you can do.
Accessible, inclusive and equitable for all
Virgin Media O2 is anequal opportunities employer and we\\u2019re working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.
The must haves
- Experience working in a fast paced environment, not necessarily Retail.
- Experience in leading and developing teams
- Experience following process and procedures
- Experience delivering reviews and performance management
- Experience working towards targets and driving success
The other stuff we are looking for
- Strong communication and listening skills
- The ability to change and adapt to the business needs
- Experience in using systems and following processes
- Experience adhering to key compliance requirements in relation to standards, Health & Safety, cash management, security and stock management, FCA compliance, refunds and discounts
What\\u2019s in it for you
Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.
Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.
Next steps
If we feel like a place where you can belong, we\’d love to learn more about you as a person and your experience to date. Once you\’ve submitted an application the next steps of the process, if successful, are likely to include a telephone conversations and an interview.
When you apply, you\’ll be asked about any adjustments you might need to support the recruitment process. Let us know, and we\’ll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the Virgin Media O2 family.
Things move pretty fast around here. New tech, new products, new ideas – and new opportunities for talented people like you.
So, create a tailored job alert and we\’ll let you know as soon as your dream role\’s ready for you.
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Assistant Store Leader - Leeds Cross Gate employer: Virgin Media Ltd
Contact Detail:
Virgin Media Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Leader - Leeds Cross Gate
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Virgin Media O2's values and mission. This way, you can show how your personal values align with theirs, making you a perfect fit for the team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or improved performance. This will help you demonstrate your experience in developing and motivating others during the interview.
✨Tip Number 3
Prepare questions that show your interest! Ask about team dynamics or how they celebrate successes. This not only shows you're engaged but also helps you gauge if the environment is right for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest roles and updates directly from us at Virgin Media O2.
We think you need these skills to ace Assistant Store Leader - Leeds Cross Gate
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Assistant Store Leader role. Highlight your experience in leading teams and working in fast-paced environments, as these are key to what we’re looking for!
Showcase Your Values: We want to see how you embody our core values. Share examples of how you've put customers at the heart of your decisions and inspired your team. This will help us understand how you can contribute to our culture.
Be Authentic: Don’t be afraid to let your personality shine through! We value authenticity, so share your unique experiences and perspectives. This helps us get to know the real you, which is super important to us.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and keep track of it during the recruitment process!
How to prepare for a job interview at Virgin Media Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Virgin Media O2. Understand their core values, recent achievements, and what sets them apart in the retail sector. This will not only show your enthusiasm but also help you align your answers with their mission.
✨Showcase Your Leadership Skills
As an Assistant Store Leader, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully motivated others or improved team performance. Be ready to discuss how you can create a positive work environment.
✨Emphasise Customer-Centric Thinking
Since putting the customer at the heart of everything is crucial, think of specific instances where you've gone above and beyond for customers. Share these stories during your interview to illustrate your commitment to excellent service and how you can enhance customer experiences.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and adaptability in a fast-paced environment. Practice responding to hypothetical scenarios related to team management, compliance, and customer service. This will help you articulate your thought process clearly during the interview.