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For Companies At a Glance
- Tasks: Lead and inspire a team to deliver exceptional customer experiences every day.
- Company: Join Virgin Media O2, the UK's fastest broadband network and a beloved mobile brand.
- Benefits: Enjoy a fantastic rewards package with benefits that support you and your loved ones.
- Why this job: Make a real impact by creating a motivated team and enhancing customer satisfaction.
- Qualifications: Experience in fast-paced environments and leading teams is essential.
- Other info: We celebrate diversity and inclusion, empowering everyone to be their authentic selves.
The predicted salary is between 21600 - 36000 £ per year.
As an Assistant Store Manager you will bring our core values to life through your team of employees. Retail excellence will be the standard encouraged day to day, in everything you do. With every decision you make and direction you set, you will put the customer at the heart of your thinking. You will help create a successful, motivated and engaged team through leading, coaching and inspiring. You will encourage team members to love the job they do, making every day better for our customers through personal experiences that count.
Who we are: The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK’s biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2.
Accessible, inclusive and equitable for all. Virgin Media O2 is an equal opportunities employer and we are working hard to remove bias for our people and candidates. We support and encourage you to be your authentic self throughout your application journey with us.
The must haves:
- Experience working in a fast paced environment, not necessarily Retail.
- Experience in leading and developing teams.
- Experience delivering first class customer experiences.
- Experience following process and procedures.
- Experience delivering reviews and performance management.
- Experience working towards targets and driving success.
The other stuff we are looking for:
- Strong communication and listening skills.
- The ability to change and adapt to the business needs.
- Experience in using systems and following processes.
- Experience adhering to key compliance requirements in relation to standard, Health & Safety, cash management, security and stock management, FCA compliance, refunds and discounts.
What’s in it for you:
Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world. Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like.
Next steps:
If we feel like a place where you can belong, we would love to learn more about you as a person and your experience to date. Once you have submitted an application the next steps of the process, if successful, are likely to include a telephone conversation and an interview. When you apply, you will be asked about any adjustments you might need to support the recruitment process. Let us know, and we will be sure to discuss it with you.
Assistant Store Leader Feltham employer: Virgin Media Ltd
Contact Detail:
Virgin Media Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Leader Feltham
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Virgin Media O2's values and mission. This way, you can show how your personal values align with theirs, making you a perfect fit for the team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or improved customer experiences. We want to hear about those moments that showcase your skills and passion for retail excellence.
✨Tip Number 3
Prepare questions for your interviewers! Show your interest in the role by asking about team dynamics or how they measure success. It’s a great way to demonstrate your enthusiasm and commitment to creating a motivated team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the Virgin Media O2 family. Let’s get you in there!
We think you need these skills to ace Assistant Store Leader Feltham
Some tips for your application 🫡
Show Your Passion for Retail: When you're writing your application, let your enthusiasm for retail shine through! We want to see how you can bring our core values to life and create amazing customer experiences.
Highlight Your Leadership Skills: Make sure to showcase any experience you have in leading and developing teams. We love seeing examples of how you've inspired others and created a motivated environment!
Be Customer-Centric: Remember to emphasise your commitment to putting customers at the heart of everything you do. Share specific examples of how you've delivered first-class customer experiences in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to get your application and for you to be part of the Virgin Media O2 family. Don’t miss out!
How to prepare for a job interview at Virgin Media Ltd
✨Know Your Values
Before the interview, take some time to understand Virgin Media O2's core values. Think about how your personal values align with theirs and be ready to share examples of how you've embodied these values in your previous roles.
✨Showcase Your Leadership Skills
As an Assistant Store Leader, you'll need to demonstrate your ability to lead and inspire a team. Prepare specific examples of how you've successfully developed teams in the past, focusing on coaching and motivating others to achieve their best.
✨Customer-Centric Mindset
Since putting the customer at the heart of everything is crucial, think of instances where you've delivered exceptional customer experiences. Be ready to discuss how you can enhance customer satisfaction and loyalty in your new role.
✨Adaptability is Key
Retail environments can change rapidly, so highlight your ability to adapt to new situations. Share examples of how you've successfully navigated changes in your previous jobs and how you can apply that flexibility to meet the needs of Virgin Media O2.
