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For Companies At a Glance
- Tasks: Lead and inspire a team to deliver exceptional customer experiences every day.
- Company: Join Virgin Media O2, the UK's fastest broadband network and a beloved mobile brand.
- Benefits: Enjoy a fantastic rewards package with benefits that support you and your loved ones.
- Why this job: Make a real impact by creating a motivated team and enhancing customer satisfaction.
- Qualifications: Experience in fast-paced environments and team leadership is essential.
- Other info: We celebrate diversity and inclusion, empowering everyone to be their authentic selves.
The predicted salary is between 28800 - 43200 £ per year.
As an Assistant Store Leader you\’ll bring our core values to life through your team of employees. Retail excellence will be the standard encouraged day to day, in everything you do. With every decision you make and direction you set, you will put the customer at the heart of your thinking.
You will help create a successful, motivated and engaged team through leading, coaching and inspiring. You will encourage team members to love the job they do. Making every day better for our customers through personal experiences that count.
Who we are
The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK\’s biggest companies too.
Diverse, high performing teams – jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions.
Together, we are Virgin Media O2, and we can\’t wait to see what you can do.
Accessible, inclusive and equitable for all
Virgin Media O2 is anequal opportunities employer and we\’re working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.
The must haves
In order to be considered, you must have the following experience;
- Experience working in a fast paced environment, not necessarily Retail.
- Experience in leading and developing teams
- Experience delivering first class customer experiences
- Experience following process and procedures
- Experience delivering reviews and performance management
- Experience working towards targets and driving success.
The other stuff we are looking for
We\’d also love you to bring;
- Strong communication and listening skills
- The ability to change and adapt to the business needs
- Experience in using systems and following processes
- Experience adhering to key compliance requirements in relation to standards, Health & Safety, cash management, security and stock management, FCA compliance, refunds and discounts.
What\’s in it for you
Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.
Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.
Next steps
If we feel like a place where you can belong, we\’d love to learn more about you as a person and your experience to date. Once you\’ve submitted an application the next steps of the process, if successful, are likely to include a telephone conversations and an interview.
When you apply, you\’ll be asked about any adjustments you might need to support the recruitment process. Let us know, and we\’ll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the Virgin Media O2 family.
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Assistant Store Leader Farnborough employer: Virgin Media Ltd
Contact Detail:
Virgin Media Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Leader Farnborough
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Virgin Media O2's values and mission. This way, you can show how your personal values align with theirs, making you a perfect fit for the team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or improved customer experiences. We want to hear about those moments that showcase your ability to inspire and motivate others.
✨Tip Number 3
Be ready to discuss targets! Since driving success is key for this role, prepare to talk about how you've met or exceeded goals in past positions. Numbers speak volumes, so bring your A-game!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Virgin Media O2 family right from the start!
We think you need these skills to ace Assistant Store Leader Farnborough
Some tips for your application 🫡
Show Your Passion for Retail: When you're writing your application, let your enthusiasm for retail shine through! We want to see how you can bring our core values to life and create amazing customer experiences. Share specific examples of how you've made a difference in previous roles.
Highlight Your Leadership Skills: As an Assistant Store Leader, you'll be leading a team, so make sure to showcase your experience in developing and motivating others. Tell us about times when you've inspired your team or helped someone grow in their role. We love hearing about your coaching successes!
Be Customer-Centric: Remember, the customer is at the heart of everything we do. In your application, emphasise your commitment to delivering first-class customer experiences. Share stories that demonstrate how you've gone above and beyond to meet customer needs and expectations.
Follow the Application Process: Make sure to apply through our website to ensure your application gets to us smoothly. Pay attention to the details in the job description and tailor your application accordingly. We can't wait to see what you can bring to the Virgin Media O2 family!
How to prepare for a job interview at Virgin Media Ltd
✨Know Your Values
Before the interview, take some time to understand Virgin Media O2's core values. Think about how your personal values align with theirs and be ready to share examples of how you've embodied these values in your previous roles.
✨Showcase Your Leadership Skills
As an Assistant Store Leader, you'll need to demonstrate your ability to lead and inspire a team. Prepare specific examples of how you've successfully led teams in the past, focusing on coaching and motivating others to achieve their best.
✨Customer-Centric Mindset
Since putting the customer at the heart of everything is crucial, think of instances where you've gone above and beyond for customers. Be ready to discuss how you can create personal experiences that count for customers in your new role.
✨Adaptability is Key
In a fast-paced environment, adaptability is essential. Prepare to discuss times when you've had to change your approach or adapt to new challenges. Highlight your problem-solving skills and how you can pivot to meet business needs effectively.
