Senior Internal Communications Manager in London
Senior Internal Communications Manager

Senior Internal Communications Manager in London

London Full-Time 48000 - 72000 £ / year (est.) No home office possible
Virgin Media Business Ireland

At a Glance

  • Tasks: Shape and deliver impactful internal communications strategies for business growth and transformation.
  • Company: Join Liberty Global, a leader in innovative telecom solutions and dynamic team culture.
  • Benefits: Enjoy competitive salary, 25 days leave, wellness benefits, and career development opportunities.
  • Why this job: Be a trusted advisor, influencing change and engaging employees at all levels.
  • Qualifications: Exceptional writing skills and experience in strategic communications with senior leaders.
  • Other info: Thrive in a vibrant environment focused on innovation, diversity, and social impact.

The predicted salary is between 48000 - 72000 £ per year.

We’re looking for a Senior Internal Communications Manager to join us in London, United Kingdom. The Senior Internal Communications Manager will partner with senior leaders to shape and deliver a communications strategy that supports business growth, transformation and M&A activity. Acting as a trusted advisor, the role will provide strategic counsel to senior stakeholders, developing clear and credible communication approaches that strengthen leadership capability, drive engagement and support organisational change.

As Internal Communications partner across multiple central functions, this role will work closely with People, Talent & Development, Reward and other Centres of Excellence to deliver aligned communications that support integration, restructuring and medium-to long-term workforce priorities. The role combines strategic influence with hands-on delivery - operating confidently at leadership level while remaining closely connected to employees to ensure communications are timely, authentic and land with impact.

KEY ACCOUNTABILITIES
  • M&A and Executive Communications
    • Lead the drafting and delivery of complex internal communications for M&A activity, including acquisitions, divestments, integrations, and joint ventures.
    • Develop clear, compelling strategic narratives that explain complex business decisions, financial outcomes, and organisational implications in a way that resonates with employees.
    • Draft and manage high-stakes announcements involving restructuring, leadership changes, portfolio shifts, and strategic resets, balancing transparency, legal considerations, and employee impact.
    • Drive alignment and consistency across the Group.
    • Create executive-level materials including CEO scripts, ELT briefings, FAQs, key messages, and leadership toolkits, ensuring leaders are equipped to communicate with confidence and consistency.
    • Partner closely with External Communications, Legal and People teams to manage risk, timing, and message alignment across internal and external audiences.
    • Advise leaders on message framing, tone, sequencing, and audience impact in fast-moving and sensitive situations.
  • Strategic Communications and Business Partnering
    • Act as a trusted communications advisor on transformation, organisational change, leadership messaging, and sensitive people and business matters.
    • Develop and execute integrated communications and engagement plans that support business performance, cultural alignment, and employee experience.
    • Support the Communications Director in CEO, ELT, and leadership communications, ensuring clarity, consistency, and strategic impact.
    • Partner with External Communications to leverage internal stories externally where appropriate and ensure alignment between internal and external messaging.
    • Ensure communication is two-way, transparent, and inclusive, fostering dialogue, trust, and engagement.
    • Set the strategic direction for internal communications channels, aligning channel mix, cadence and content to business priorities, audience needs and change initiatives.
    • Establish a robust approach to communications measurement, translating insight and feedback into evidence-based decisions that shape strategy, content and channel use.
    • Maintain consistent FAQ across the Group on key priorities, programs and transformation.
  • Liberty Global Group Communications
    • Create compelling Group communications that strengthen culture, reinforce shared identity and bring the organization’s vision to life.
    • Build relationships with global communications and engagement leads across the Group.
SKILLS & ABILITIES:
  • Essential Skills & Attributes
    • Exceptional business partnering and influencing skills with senior leaders.
    • Excellent writer including complex M&A and transformation programs.
    • Strong commercial acumen and problem-solving capability.
    • Strategic thinker with strong execution and creative problem-solving skills.
    • Confident advisor with the ability to translate complex information into clear, compelling messages.
    • Culturally aware and skilled in communicating across geographies and audiences.
    • Strong analytical mindset - using insights to refine and enhance communication effectiveness.
    • Highly proactive and innovative approach.
    • Able to thrive in an ambiguous environment and lead people through change.
    • Confident presenter and facilitator.

Competitive salary + Bonus where applicable. 25 days annual leave with the option to purchase 5 more. Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance. Matched pension contribution up to 10%. 24 hours of paid Volunteer Time Off. Discounted gym and wellness memberships. Access to our car benefit scheme. Access to our online learning platform to continue to develop and grow your career with us. The chance to join an innovative, fast-paced and passionate team.

Liberty Global is a dynamic team of operators and investors committed to generating and delivering value through the strategic management of our three platforms: Liberty Telecom, Liberty Growth and Liberty Services. Working at Liberty Global means a career at the heart of a vibrant, innovative group of companies driving value for shareholders, people and society. Liberty Global is an equal opportunity employer. If you are curious and resilient with a limitless mindset, we’re eager to hear from you, no matter your background.

Senior Internal Communications Manager in London employer: Virgin Media Business Ireland

Liberty Global is an exceptional employer, offering a vibrant and innovative work culture in London that fosters employee growth and engagement. With competitive benefits including generous annual leave, wellness programmes, and access to continuous learning opportunities, employees are empowered to thrive in their careers while contributing to meaningful projects that shape the future of connectivity. Join a passionate team dedicated to driving transformation and making a positive impact in society through cutting-edge technology.
Virgin Media Business Ireland

Contact Detail:

Virgin Media Business Ireland Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Internal Communications Manager in London

✨Tip Number 1

Network like a pro! Reach out to current employees at Liberty Global on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.

✨Tip Number 2

Prepare for the interview by researching the company’s recent M&A activities and internal communications strategies. Show us that you’re not just interested in the role, but that you understand how it fits into the bigger picture.

✨Tip Number 3

Practice your storytelling skills! You’ll need to convey complex ideas clearly, so think about how you can turn your experiences into compelling narratives that resonate with the interviewers.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team.

We think you need these skills to ace Senior Internal Communications Manager in London

Business Partnering
Influencing Skills
Excellent Writing Skills
Commercial Acumen
Problem-Solving Capability
Strategic Thinking
Creative Problem-Solving
Communication Skills
Cultural Awareness
Analytical Mindset
Proactive Approach
Change Management
Presentation Skills
Facilitation Skills

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Internal Communications Manager role. Highlight your experience in M&A communications and strategic messaging, as these are key aspects of the job.

Showcase Your Writing Skills: Since this role requires excellent writing abilities, include examples of your previous work that demonstrate your knack for crafting clear and compelling messages. Don't be shy about sharing your best pieces!

Be Authentic: We value authenticity, so let your personality shine through in your application. Share your passion for internal communications and how you can contribute to our culture at Liberty Global.

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, your application will be seen by the right people, and you'll be one step closer to joining our innovative team!

How to prepare for a job interview at Virgin Media Business Ireland

✨Know Your Audience

Before the interview, research the company and its leadership team. Understand their values, recent M&A activities, and communication style. This will help you tailor your responses and demonstrate that you can align with their strategic goals.

✨Showcase Your Writing Skills

As a Senior Internal Communications Manager, strong writing skills are essential. Prepare examples of your previous work, especially complex communications like M&A announcements or leadership messaging. Be ready to discuss how you crafted these messages to resonate with different audiences.

✨Prepare for Scenario Questions

Expect questions about handling sensitive communications or leading through change. Think of specific scenarios from your past experience where you successfully navigated challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.

✨Engage in Two-Way Communication

Demonstrate your understanding of the importance of dialogue in internal communications. Be prepared to discuss how you would foster engagement and trust within the organisation. Share ideas on how to create inclusive communication channels that encourage feedback from employees.

Senior Internal Communications Manager in London
Virgin Media Business Ireland
Location: London

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