At a Glance
- Tasks: Lead an offshore team to enhance service delivery and incident management.
- Company: Join Virgin Media Business Ireland, a leader in innovative telecommunications.
- Benefits: Enjoy a competitive salary, 25 days annual leave, and wellbeing perks.
- Other info: Permanent hybrid role with opportunities for professional growth.
- Why this job: Make a real impact by driving continuous service improvements in a dynamic environment.
- Qualifications: Experience in managing technical support functions and service metrics.
The predicted salary is between 60000 - 75000 £ per year.
Virgin Media Business Ireland is looking for a Senior Manager to join the Support Team in Leeds on a permanent, hybrid basis. This position requires ownership of service delivery across Liberty Blume’s products. The successful candidate will lead an offshore team, focusing on incident management and driving continuous service improvements.
Essential qualifications include managing technical support functions and a proven track record in service metrics management.
The role offers competitive salary, 25 days annual leave, and a range of wellbeing benefits.
Senior Manager, Hybrid Support & Service Delivery in Leeds employer: Virgin Media Business Ireland
Liberty Blume is an exceptional employer, offering a dynamic hybrid work environment in Leeds that fosters both professional growth and personal well-being. With competitive salaries, generous leave policies, and access to comprehensive health benefits, employees are supported in achieving a healthy work-life balance while being part of an innovative team dedicated to continuous improvement and excellence in service delivery.
Contact Details:
Virgin Media Business Ireland Recruitment Team
