At a Glance
- Tasks: Lead IT operations and shape technology strategy for a growing global business.
- Company: Join LibertyBlume, a dynamic tech-enabled services provider in London.
- Benefits: Competitive salary, bonus, 25 days leave, wellness benefits, and more.
- Other info: Flexible hybrid work model with opportunities for career growth.
- Why this job: Make a real impact on technology transformation and employee experience.
- Qualifications: Proven leadership in IT operations and enterprise platforms required.
The predicted salary is between 90000 - 110000 £ per year.
We’re looking for a Director of IT Operations to join our team in London Kings Cross.
This hybrid role offers flexibility, with three days in the office and two days working remotely.
We're looking for an experienced and technically credible Director of IT Operations to shape and lead the technology estate that will support Blume through an exciting period of transformation and growth.
As we continue our journey as an independent organisation, you'll play a pivotal role in defining the systems, platforms and operating model needed to support more than 1,000 employees across multiple geographies and time zones.
This is a high-impact leadership role with end-to-end ownership of our internal technology landscape.
You'll create and deliver the strategy for a secure, scalable and well-integrated systems estate, bringing together key platforms including Workday, ERP, Atlassian and Microsoft technologies into a cohesive, future-ready environment.
Working closely with our Managed IT partner, you'll set the vision, standards and roadmap, making key technology and investment decisions while ensuring strong governance, security and operational excellence.
You'll also lead our Digital Employee Experience (DEX) strategy, helping our people access the tools and support they need to do their best work, wherever they are.
What will you be doing?
- Technology Strategy
- Define and deliver Blume's internal technology strategy and roadmap.
- Drive an AI-first, scalable systems architecture for a global business.
- Lead technology investment, consolidation and build-vs-buy decisions.
- Systems Ownership
- Own core business platforms including HCM, ERP, CRM, Microsoft, Atlassian and other enterprise applications.
- Manage the systems roadmap, balancing business needs, cost, risk and technical debt.
- Lead system implementations, upgrades, integrations and vendor relationships.
- Ensure robust data integrity, reporting and governance across the estate.
- Digital Employee Experience
- Lead the DEX strategy, improving how colleagues interact with technology.
- Use data and feedback to drive adoption, performance and productivity improvements.
- Operations, Security & Compliance
- Ensure systems are secure, compliant, resilient and audit-ready.
- Oversee SLAs, service performance, business continuity and operational KPIs.
- Manage technology budgets and drive value for investment.
- Leadership & Stakeholder Management
- Own the relationship with the Managed IT provider, ensuring strong service delivery and accountability.
- Partner with business leaders to deliver technology solutions that support growth.
- Act as the escalation point for major incidents impacting business-critical systems.
We tend to look for people with
- Essential: Established leadership experience owning IT Operations, enterprise platforms and technology services across a large-scale business environment.
- Strong track record of defining technology strategy and transforming or consolidating complex systems estates through periods of change and growth.
- Deep understanding of enterprise platforms, including ERP, HCM, collaboration tools, Microsoft technologies, identity and access management, integrations and data governance.
- Experience designing and governing technology landscapes across multi-site, international organisations.
- Expertise in managing outsourced IT service providers, driving performance, governance and accountability against agreed service levels.
- Experience improving Digital Employee Experience (DEX) through the use of data, tooling and user insights.
- Solid knowledge of IT security, compliance, risk management and audit requirements.
- Experience managing technology vendors, contracts, licensing and budgets.
- Strong stakeholder management skills, with the ability to influence senior leaders and bridge business and technical teams.
- Desirable Experience delivering large-scale enterprise system migrations, including platforms such as Oracle, Workday, Microsoft and Atlassian.
- Relevant certifications in enterprise platforms or technologies, such as Microsoft 365, Azure or Workday.
What’s in it for you?
- Competitive salary + Bonus + Car Allowance
- 25 days annual leave + buy 5 days
- Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance, plus many more.
- Matched pension contribution up to 10%
- Life assurance & income protection
- Exclusive Virgin Media O2 products, employee discounts and cashback offers on thousands of brands
- Access to electric car scheme
- 24 hours paid volunteering leave
Who we are
Liberty Blume a Liberty Global company, is a rapidly growing business services provider, specialising in tech-enabled back-office solutions.
Our mission is to deliver efficiency, scale and value to our customers through Business, Procurement and Financial Solutions.
If you’re curious, customer centric and enjoy being one step ahead, join us on our scale up journey and unlock your freedom to grow.
Liberty Global is an equal opportunity employer, committed to an inclusive environment and accommodating all candidates.
We’re eager to hear from you, no matter your background.
Our growth is creating great opportunities! Our team is expanding, and we want to hire the most talented people we can.
Continued success depends on it!
Privacy Policy
The data included in the candidate account (eg. your name, e‑mail address and CV; hereafter collectively “your data”) will be processed by Liberty Blume as the Controller for the purposes of candidate selection, placement and employment.
Your data can also be shared with Liberty Blume plc and/or its majority owned subsidiaries (collectively, the “Liberty Blume”, “we” or “us”) and third party organizations providing recruitment, selection, placement and employment services.
Such third parties will use candidate information only in connection with such services, and applicable law.
Your data will be retained for the period of up to 1 year after closing the selection process, after which it will be deleted.
You have: the right to access your data or ask for a copy of the personal data that we hold about you and, if such personal data is inaccurate or incomplete, to request the rectification, erasure or blocking of such personal data.
You have the right to object to the processing; and the right to lodge a complaint at a supervisory authority or a court of law in accordance with applicable laws.
If you wish to exercise your privacy rights or if you have any questions about our use of your data or about your privacy rights please contact: Peopleservices@Libertyblume. com.
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Director IT Operations employer: Virgin Media Business Ireland
Liberty Blume is an exceptional employer, offering a dynamic hybrid work environment in Leeds that fosters both professional growth and personal well-being. With competitive salaries, generous leave policies, and access to comprehensive health benefits, employees are supported in achieving a healthy work-life balance while being part of an innovative team dedicated to continuous improvement and excellence in service delivery.
Contact Details:
Virgin Media Business Ireland Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Director IT Operations
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Virgin Media Business Ireland values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Virgin Media Business Ireland might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Virgin Media Business Ireland!
✨Direct Apply to Virgin Media Business Ireland
Let's not forget to apply directly through the Virgin Media Business Ireland website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Director IT Operations
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Virgin Media Business Ireland.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Virgin Media Business Ireland. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Virgin Media Business Ireland
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
