At a Glance
- Tasks: Design and configure workflows for a leading legal case management platform.
- Company: Join Liberty Blume, a fast-growing tech-enabled business services provider.
- Benefits: Competitive salary, 25 days leave, wellbeing benefits, and online learning access.
- Other info: Opportunity for career growth in a dynamic, agile setting.
- Why this job: Be part of an innovative team and enhance your skills in a hybrid work environment.
- Qualifications: Experience with low-code platforms and strong problem-solving skills required.
The predicted salary is between 30000 - 40000 £ per year.
We’re looking for a Platform Administrator – Case Management to join our team in Bradford on a permanent basis. This is a hybrid role, with two days in the office and three days working remotely each week.
As a versatile Platform Administrator, you will design, configure, and deliver solutions across a suite of market-leading low-code/no-code SaaS platforms. Your primary focus will be the end-to-end configuration of the ShareDo legal case management platform. Partnering closely with the Lead Case Management Developer, you will act as a technical advisor translating complex business requirements into scalable, high-performing digital workflows. This role is well-suited to an experienced Platform Administrator or a Business Analyst looking to transition into a more technical, solution design-focused position.
In addition to hands-on configuration, the role offers a clear pathway into system design, modern web application development, and AI implementation within a fast-paced, product-led environment.
What will you be doing?
- Design and configure workflows, work types, and dynamic forms aligned to complex legal processes
- Customise fields, layouts, and business rules using out-of-the-box platform functionality
- Extend platform capability through widgets and JavaScript within the UI
- Act as a trusted advisor, recommending efficient, value-driven solutions across ShareDo and the wider SaaS ecosystem
- Explore and apply new features and technologies (including AI) to improve efficiency and user experience
- Take ownership of delivery, including estimating effort, managing risks, and delivering high-quality solutions
- Troubleshoot and resolve complex issues, ensuring scalable and sustainable outcomes
- Continuously develop skills and contribute ideas to enhance team capability and platform performance
- Apply best practices in user-centric design, lean delivery, and clear documentation
- Contribute to agile ways of working, supporting sprint planning, stand-ups, and retrospectives
We tend to look for people with:
Essential:
- Proven experience as a Platform Administrator or power user within low-code/no-code platforms (e.g. Salesforce, ServiceNow, HubSpot)
- Strong background in software delivery or business analysis
- Excellent problem-solving skills with a logical, detail-oriented mindset
- Ability to translate between technical and non-technical stakeholders effectively
- Experience owning tasks end-to-end, breaking down requirements and estimating delivery
- Working knowledge of Agile/Scrum practices
Desirable:
- Experience with legal case management platforms (ideally ShareDo)
- Basic knowledge of HTML, CSS or JavaScript
- Relevant technical certifications
What’s in it for you?
- Competitive salary
- 25 days annual leave with the option to purchase 5 more
- Enjoy your birthday off, plus receive an additional 3 days of annual leave once you reach 5 years of service
- Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance, plus many more
- Matched pension contribution up to 10%
- Access to our car benefit scheme
- Access to our online learning platform to continue to develop and grow your career with us
- The chance to join an innovative, fast-paced and passionate team
Who we are:
LibertyBlume, a Liberty Global company, is a rapidly growing business services provider, specialising in tech-enabled back-office solutions. Our mission is to deliver efficiency, scale and value to our customers through Business, Procurement and Financial Solutions. If you’re curious, customer centric and enjoy being one step ahead, join us on our scale-up journey and unlock your freedom to grow!
Liberty Global is an equal opportunity employer, committed to an inclusive environment and accommodating all candidates. We’re eager to hear from you, no matter your background.
Hybrid Platform Admin: Case Management & Workflow Design in Bradford employer: Virgin Media Business Ireland
Liberty Blume, a rapidly growing business services provider in Bradford, offers an exceptional work environment for a Platform Administrator – Case Management. With a hybrid working model, competitive salary, and generous leave policies, employees benefit from a supportive culture that prioritises wellbeing and professional growth. Join a passionate team where you can enhance your skills in a fast-paced, innovative setting while contributing to meaningful projects.
Contact Details:
Virgin Media Business Ireland Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Platform Admin: Case Management & Workflow Design in Bradford
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or attend industry meetups. Getting to know someone inside the company can give you a leg up when it comes to landing that interview.
✨Tip Number 2
Prepare for the interview by practising common questions related to platform administration and case management. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your problem-solving skills.
✨Tip Number 3
Show off your skills! If you have experience with low-code/no-code platforms, be ready to discuss specific projects you've worked on. Bring examples of how you’ve designed workflows or solved complex issues to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Liberty Blume.
We think you need these skills to ace Hybrid Platform Admin: Case Management & Workflow Design in Bradford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with low-code/no-code platforms. We want to see how your skills align with the role of Platform Administrator, so don’t hold back on showcasing relevant projects!
Showcase Problem-Solving Skills:In your application, give examples of how you've tackled complex issues in previous roles. We love candidates who can demonstrate a logical, detail-oriented mindset, especially when it comes to translating technical requirements into user-friendly solutions.
Highlight Agile Experience:If you’ve worked in Agile environments, make sure to mention it! We value candidates who are familiar with Agile/Scrum practices, so sharing your experiences with sprint planning or retrospectives can really set you apart.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Virgin Media Business Ireland
✨Know Your Platforms
Make sure you’re well-versed in low-code/no-code platforms, especially ShareDo. Brush up on your knowledge of how these platforms work and be ready to discuss your experience with them. This will show that you’re not just familiar but also passionate about the tools you'll be using.
✨Showcase Problem-Solving Skills
Prepare examples of how you've tackled complex issues in previous roles. Think about specific challenges you faced and how you approached them. This will demonstrate your logical, detail-oriented mindset and your ability to translate technical jargon for non-technical stakeholders.
✨Understand Agile Practices
Since the role involves Agile/Scrum practices, be ready to discuss your experience with these methodologies. Familiarise yourself with common terms and processes, and think of examples where you’ve contributed to sprint planning or retrospectives. This will highlight your adaptability and teamwork skills.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, the technologies they use, and their approach to user-centric design. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.