At a Glance
- Tasks: Serve delicious food and create memorable experiences for our guests in a lively Italian restaurant.
- Company: Join the vibrant team at Virgin Hotels Edinburgh, where fun meets fantastic service.
- Benefits: Enjoy competitive pay, 28 days holiday, discounts, and a supportive work environment.
- Other info: Flexible shifts, lots of team events, and opportunities for personal growth await you.
- Why this job: Be part of an exciting team that values your contributions and celebrates diversity.
- Qualifications: Outgoing personality and a passion for great customer service; experience is a bonus!
The predicted salary is between 12 - 15 £ per hour.
Your mission: Should you decide to accept it… Love good food, great people, and a lively atmosphere? We’re looking for friendly, hardworking servers to join our fun Italian restaurant, EVE. No two days are ever the same here — our space hosts a variety of events, parties, and hotel guests, making every shift exciting and unique. If you bring a positive attitude and enjoy keeping busy in a dynamic setting, you’ll fit right in!
The Details: What exactly you will be doing…
- Greet guests warmly and provide a friendly, attentive dining experience
- Present menus, answer questions about food and beverages, and make recommendations
- Take accurate food and drink orders and enter them into the POS system
- Deliver food and beverages promptly and ensure order accuracy
- Check in with guests regularly to ensure satisfaction
- Clear tables, reset them quickly, and maintain a clean dining area
- Handle guest payments (cash and card) accurately and responsibly
- Communicate effectively with kitchen and bar staff to coordinate orders
- Assist with setting up and closing down the restaurant each shift
- Support team members during busy periods and help create a positive, welcoming environment
- Follow all health, safety, and hygiene guidelines
- Participate in restaurant events and special functions as needed
Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guests.
What qualities are we looking for?
- Outgoing and friendly personality
- Strong work ethic and teamwork mindset
- Great communication and customer service skills
- Previous serving experience is a plus, but not required
Must-haves:
- Current, legal and unrestricted ability to work in the United Kingdom
- Ability to work on-site at Virgin Hotels Edinburgh for every shift
- Flexibility to work different shifts, including on the weekends and holidays
Package and benefits:
- Competitive salary
- 28 days paid holiday per year, inclusive of public holidays, with an additional day for each year’s service up to 31 days, pro rata if you are part time
- Additional day off for your birthday
- Workplace Pension Scheme
- 4x your salary in Life assurance
- Company sick pay scheme
- Enhanced Family Friendly Policies
- Teammate discount on Food & Beverage
- Discounted Room Rates
- Employee Assistance Program
- Access to the on-site gym
- Free meal when you are on duty
- Learning & Development opportunities
- Lots of teammate events and socials throughout the year
- Access to Virgin Family, which contains various Virgin group discounts and treats!
- Joining a great team & being part of Virgin Hotels worldwide!
We believe that our team should be reflective of the world. We welcome all, regardless of race, ethnicity, country of origin, sexual orientation, gender, disability, spiritual beliefs or any other component of identity. Virgin Hotels celebrates diversity and welcomes teammates from all backgrounds. We are proud to be an inclusive and Equal Opportunity Employer.
Waiter - Fixed term employer: Virgin Hotels Edinburgh
At Virgin Hotels Edinburgh, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and empowered to grow. With competitive benefits, including generous holiday allowances, discounts, and opportunities for personal development, we ensure that our waiters not only enjoy a dynamic work environment but also thrive in their careers while creating memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter - Fixed term
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop in for a meal or a drink. This way, you can chat with staff and get a feel for the atmosphere. Plus, it shows you’re genuinely interested in being part of the team!
✨Tip Number 2
Practice your people skills! Since this role is all about great customer service, think of some fun ways to engage with guests. Maybe rehearse how you'd greet someone or handle tricky situations. We want to see that friendly personality shine through!
✨Tip Number 3
Be ready to show off your teamwork! During the interview, share examples of how you've worked well with others in busy environments. We love a good team player, especially in a lively setting like ours!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and our amazing benefits right there. Let’s get you on board at EVE!
We think you need these skills to ace Waiter - Fixed term
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and outgoing personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your words.
Tailor Your Application:Make sure to tailor your application to our restaurant vibe. Mention your love for good food and great people, and how you thrive in a lively atmosphere. This will show us that you understand what we’re all about!
Highlight Relevant Experience:If you have any previous serving experience, be sure to highlight it! Even if you haven’t worked in a restaurant before, mention any customer service roles or teamwork experiences that showcase your skills.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at EVE!
How to prepare for a job interview at Virgin Hotels Edinburgh
✨Know the Menu Inside Out
Familiarise yourself with the menu before the interview. Being able to discuss dishes, ingredients, and drink pairings shows your enthusiasm for the role and helps you stand out as a knowledgeable candidate.
✨Show Off Your People Skills
Since this role is all about creating a friendly atmosphere, be prepared to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond for guests.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Share experiences where you supported colleagues during busy times or contributed to a positive work environment. This will resonate well with their emphasis on teamwork.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. Inquire about the restaurant's events or how they celebrate team achievements. This shows your genuine interest in the role and the company culture.
