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- Tasks: As a Turndown Attendant, you'll ensure guest rooms are spotless and personalised for an unforgettable stay.
- Company: Join Virgin Hotels, where fun meets professionalism in creating memorable experiences for guests.
- Benefits: Enjoy birthday leave, volunteer days, discounts across Virgin brands, and comprehensive training opportunities.
- Why this job: This role is perfect for neat freaks who love cleaning and want to make guests feel special.
- Qualifications: Must have the right to work in the UK and a high school diploma or equivalent.
- Other info: We celebrate diversity and welcome applicants from all backgrounds; inclusivity is at our core.
The predicted salary is between 20000 - 28000 ÂŁ per year.
Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new or had fun working that day.
Why work with Virgin Hotels: Because it is fun, of course! But we appreciate that fun isn’t always enough – what else is in it for you?
- A day off for your birthday
- Paid leave to volunteer to spend time with the causes closest to your heart, for every teammate
- Generous family friendly policies and allowances
- Teammate discount at Virgin Hotels and 20 other Virgin brands!
- Training and development including apprenticeships
- Teammate meals provided
- 4 x your salary life assurance policy
- Employee Assistance Program and Company sick pay
Your mission: Should you choose to accept it… If you are a neat freak who loves to clean and ensure that everything is in its right place, then the Room Attendant job is for you. You will be required to communicate, coordinate and work well with other teammates, managers and guests. In addition, be aware of your surroundings and guest preferences that it will be easier for you to anticipate guest needs in the way that they like their items organized (or not) in the rooms and be able to delightfully surprise them with your personalized service. Most of all, we want you to have FUN since you play a huge role in creating that memorable guest experience!
The Details: What exactly you will be doing…
- Clean all guest rooms up to the Virgin Hotel standards of cleanliness
- Report to designated shift in assigned attire
- Perform designated duties within time allotted
- Use only the designated cleaning chemicals and tools
- Report any guest or safety issues to a manager or supervisor
- Keep guest information confidential and secure
- Turn in all “lost and found” items at the end of the work shift
- Responsible for all keys assigned and comply with the key policy established by the company
- Comply with security policies of the hotel
- Restock supplies as needed
- When needed, assist with Public Area cleaning duties and Linen Porter responsibilities
- Flexibility to work different shifts, including on the weekends, holidays and nights.
- Complete a manager’s request within reason
Background must-have: Current right to work in the United Kingdom. High school or equivalent education required.
We believe that our team should be reflective of the world. We welcome all, regardless of race, ethnicity, country of origin, sexual orientation, gender, disability, spiritual beliefs or any other component of identity. Virgin Hotels celebrates diversity and welcomes teammates from all backgrounds. We are proud to be an inclusive and Equal Opportunity Employer.
Turndown Attendant employer: Virgin Hotels Edinburgh
Contact Detail:
Virgin Hotels Edinburgh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Turndown Attendant
✨Tip Number 1
Familiarise yourself with Virgin Hotels' values and culture. Understanding their emphasis on fun and teamwork will help you align your approach during interviews and interactions, showcasing that you're a great fit for their environment.
✨Tip Number 2
Highlight your attention to detail and organisational skills in conversations. As a Turndown Attendant, demonstrating your ability to anticipate guest needs and preferences can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your previous experience in cleaning or hospitality roles. Sharing specific examples of how you've created memorable experiences for guests will resonate well with the hiring team.
✨Tip Number 4
Show enthusiasm for the role and the company during any discussions. Expressing genuine excitement about working at Virgin Hotels can leave a positive impression and demonstrate your commitment to contributing to their fun and inclusive atmosphere.
We think you need these skills to ace Turndown Attendant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Turndown Attendant. Highlight your attention to detail and ability to work well with others in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in cleaning or hospitality roles. Emphasise any previous positions where you demonstrated excellent customer service and teamwork.
Craft a Personalised Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at Virgin Hotels and how you can contribute to creating memorable guest experiences.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows professionalism and attention to detail, which is crucial for this role.
How to prepare for a job interview at Virgin Hotels Edinburgh
✨Show Your Passion for Cleanliness
As a Turndown Attendant, your love for cleanliness is key. Be prepared to share examples of how you maintain high standards in your own life or previous jobs. This will demonstrate your commitment to the role.
✨Emphasise Teamwork Skills
Since the job involves working closely with teammates and managers, highlight your ability to communicate and coordinate effectively. Share experiences where you successfully collaborated with others to achieve a common goal.
✨Demonstrate Guest-Centric Mindset
The role requires anticipating guest needs and preferences. Prepare to discuss how you’ve gone above and beyond to provide excellent service in past roles, showcasing your dedication to creating memorable experiences.
✨Be Ready for Flexibility Questions
Given the need for flexibility in shifts, be honest about your availability. Show that you’re willing to adapt to different schedules, including weekends and holidays, which is crucial for this position.
