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- Tasks: Keep our guest rooms sparkling clean and create memorable experiences.
- Company: Join the vibrant Atmosphere team at Virgin Hotel London Shoreditch!
- Benefits: Fun work environment, flexible shifts, and a chance to learn new skills.
- Why this job: Be part of a team that values every member and creates amazing guest experiences.
- Qualifications: Must be a neat-freak with a passion for cleanliness and teamwork.
- Other info: Diversity is celebrated here; everyone is welcome!
The predicted salary is between 1300 - 1600 ÂŁ per month.
We are looking for a Room Attendant superstar to join our amazing Atmosphere team at Virgin Hotel London Shoreditch!
Who we are
We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest.
Your mission
If you are a neat-freak who loves to clean and ensure that everything is in its right place, then this job is for you. You will be responsible for maintaining Virgin Hotel’s high standards of cleanliness in cleaning the guest rooms. You will also be required to communicate, coordinate and work well with other teammates, managers and guests. In addition, be aware of your surroundings and guest preferences that it will be easier for you to anticipate guest needs in the way that they like their items organized (or not) in the rooms and be able to delightfully surprise them with your personalized service. Most of all, we want you to have FUN since you play a huge role in creating that memorable guest experience!
The Nitty-Gritty
What exactly you will be doing… In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests:
- Clean all guest rooms up to the Virgin Hotel standards of cleanliness
- Report to designated shift in assigned attire
- Perform designated duties within time allotted
- Use only the designated cleaning chemicals and tools
- Report any guest or safety issues to a manager or supervisor
- Keep guest information confidential and secure
- Turn in all “lost and found” items at the end of the work shift
- Responsible for all keys assigned and comply with the key policy established by the company
- Comply with security policies of the hotel
- Restock supplies as needed
- When needed assist with Public Area cleaning duties and Linen Porter responsibilities
- Flexibility to work different shifts, including on the weekends, holidays and nights.
- Complete a manager’s request within reason
What qualities are we looking for?
You got skills? If you are able to perform the following, then you have come to the right place…
- Ability to scrub and scour different surfaces using the appropriate tools
- Willing to work as part of a team as needed
- Educated on using the proper cleaning chemicals to clean a room properly
- Conserve water and chemicals according to training standards
- Frequent bending, stooping, reaching and wiping
- Able to lift up to 12 kg
- Able to push/pull up to 25 kg
- Flexibility to work different shifts, including on the weekends, holidays and nights.
Background must-have
- Current right to work in the UK
- High school or equivalent education required.
We believe that our team should be reflective of the world. We welcome all, regardless of race, ethnicity, country of origin, sexual orientation, gender, disability, spiritual beliefs or any other component of identity. Virgin Hotels celebrates diversity and welcomes teammates from all backgrounds. We are proud to be an inclusive and Equal Opportunity Employer.
Room Attendant employer: Virgin Hotels Edinburgh
Contact Detail:
Virgin Hotels Edinburgh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Get to know the company culture! Before your interview, check out Virgin Hotels' vibe on social media or their website. This will help you connect with the team and show that you're genuinely interested in being part of their amazing atmosphere.
✨Tip Number 2
Practice your communication skills! As a Room Attendant, you'll need to work closely with teammates and guests. Try role-playing common scenarios with a friend to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Show off your cleaning skills! If you get the chance, demonstrate your attention to detail during the interview. Bring up specific examples of how you've maintained high standards in previous roles – it’ll make you stand out as a neat-freak superstar!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. Plus, it shows you're proactive and ready to dive into the Virgin Hotels experience right away!
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your unique personality shine through! We want to see who you are beyond just your skills. A little bit of fun in your writing can go a long way in showing us that you’d fit right into our vibrant team.
Tailor Your Application: Make sure to tailor your application to the Room Attendant role. Highlight your cleaning experience and teamwork skills, and don’t forget to mention how you can contribute to creating amazing experiences for our guests. We love it when applicants show they understand what we’re all about!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for the job. Remember, we’re looking for someone who can communicate well, so show us you can do that right from the start!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing team there. We can’t wait to hear from you!
How to prepare for a job interview at Virgin Hotels Edinburgh
✨Know the Company Culture
Before your interview, take some time to understand Virgin Hotel's values and culture. They emphasise teamwork and creating memorable experiences for guests, so think about how you can demonstrate your ability to work well with others and contribute positively to the team.
✨Show Your Cleaning Skills
Since the role is all about maintaining high cleanliness standards, be prepared to discuss your previous cleaning experience. Bring examples of how you've tackled tough cleaning challenges or how you ensure everything is in its right place. This will show that you're not just a neat-freak but also someone who takes pride in their work.
✨Communicate Effectively
Communication is key in this role, especially when coordinating with teammates and anticipating guest needs. Practice articulating your thoughts clearly and consider sharing a story where your communication skills made a difference in a previous job. This will highlight your ability to connect with others.
✨Emphasise Flexibility and Teamwork
The job requires flexibility in working hours and shifts, so be ready to discuss your availability. Also, share examples of how you've successfully worked as part of a team in the past. This will show that you’re adaptable and ready to contribute to the team's success at Virgin Hotel.
