Maintenance Engineer

Who we are:

We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new or had fun working that day.

Why work with Virgin Hotels:

• A day off for your birthday
• Paid leave to volunteer to spend time with the causes closest to your heart, for every teammate
• Generous family friendly policies and allowances
• Teammate discount at Virgin Hotels and 20 other Virgin brands!
• Training and development including apprenticeships
• Teammate meals provided
• 4 x your salary life assurance policy
• Employee Assistance Program and Company sick pay

Your mission:

Should you choose to accept it…

Are you good with your hands? Are you able to fix things, build things as needed, and have the skills of a plumber, repairman, and carpenter? If so, then our Engineer job is calling your name! Come join the elite team who work in the Engineering department at Virgin Hotels! They ensure that everything in the hotel from the guest rooms (a.k.a. chambers), meeting rooms, restaurants, and offices is in good working order for our guests, clients, vendors, and teammates.

The Nitty-Gritty:

What exactly you will be doing…

• Completes assigned work orders for general repair within assigned time frame in order to achieve the utmost operational efficiency of the hotel, its safety and its equipment.
• Performs systematic checks and inspections to aid in the upkeep of the hotel and assists in the established proactive maintenance program in order to prevent malfunctions, breakdowns, and general depreciation.
• Immediately and courteously responds to guests’ needs in order to repair and/or resolve room maintenance requests and problems as they arise.
• Maintains tools, work spaces, and equipment in safe, secure, and good condition in order to reduce accidents and prolong their use.
• Adjusts and repairs electronic problems on hotel equipment, including televisions, alarm clocks, HVAC units, etc.
• Assists department in maintaining safety equipment and emergency procedures for the safety of all guests and teammates.
• Computer system knowledge to complete orders that are in a tracking system like ALICE or HOTSOS.
• Maintains a friendly, cheerful, and courteous manner at all times.
• The Engineer will cover other duties as assigned, requested, or deemed necessary by management.
• Able to cover late shifts and weekends.

Background must-have:

• Previous experience working in a hotel Engineer or maintenance role.
• Ability to compute accurate mathematical calculations.
• Ability to clearly and pleasantly communicate in English with guests, management/co-workers, both in person and on the telephone and through email.
• Basic working knowledge in the following areas: general plumbing, refrigeration, air conditioning, electrical systems, boilers, bathroom fixtures and tiling, painting, prep to finish, basic carpentry, grounds keeping, etc.
• Current right to work in the UK.

We believe that our team should be reflective of the world. We welcome all, regardless of race, ethnicity, country of origin, sexual orientation, gender, disability, spiritual beliefs, or any other component of identity. Virgin Hotels celebrates diversity and welcomes teammates from all backgrounds. We are proud to be an inclusive and Equal Opportunity Employer.

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