Guest Experience Reservations Specialist

Guest Experience Reservations Specialist

Full-Time 24750 - 30250 Β£ / year (est.) No working from home possible
Virgin Hotels Edinburgh

At a Glance

  • Tasks: Connect with guests and handle reservations while ensuring a memorable experience.
  • Company: Join the vibrant team at Virgin Hotels Edinburgh, known for its unique hospitality.
  • Benefits: Enjoy competitive pay, flexible hours, and opportunities for personal growth.
  • Other info: Dynamic work environment with a focus on teamwork and guest satisfaction.
  • Why this job: Be the voice of Virgin Hotels and create unforgettable experiences for guests.
  • Qualifications: Confident communication skills and a passion for customer service.

The predicted salary is between 24750 - 30250 Β£ per year.

Virgin Hotels Edinburgh is seeking a confident Reservations Agent to ensure every guest interaction reflects the Virgin Tone of Voice.

Based in Edinburgh, you will connect guests with our hotel experiences, anticipating needs and adding personal touches from first contact.

You will handle reservations for Edinburgh and related properties, maintaining service standards and driving guest satisfaction while collaborating with Front Office, Sales and other departments.

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Guest Experience Reservations Specialist employer: Virgin Hotels Edinburgh

As a Sous Chef - Senior at our vibrant establishment, you'll be part of a passionate team dedicated to creating unforgettable culinary experiences. We foster a supportive work culture that prioritises personal growth and development, ensuring you leave each day feeling accomplished and inspired. Located in a dynamic area, we offer unique opportunities for creativity and collaboration, making us an exceptional employer for those seeking meaningful and rewarding careers in hospitality.

Virgin Hotels Edinburgh

Contact Details:

Virgin Hotels Edinburgh Recruitment Team

We think you need these skills to ace Guest Experience Reservations Specialist

Communication Skills
Attention to Detail
Problem-Solving Skills
Adaptability
Time Management
Teamwork
Customer Service