Virgin Hotels Edinburgh seeks a professional Switchboard Agent who is guest‑focused and highly organized. You will be the central hub, delivering exceptional guest experiences through efficient call handling, personalised service, and cross‑department coordination.
Key duties include handling guest inquiries, processing in-room dining orders, and supporting reservations while maintaining accurate records and a friendly, proactive attitude across all channels.
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Guest Communications Concierge — Hospitality Switchboard employer: Virgin Hotels Edinburgh
At Virgin Hotels, we pride ourselves on creating a fun and inclusive work environment where every team member feels valued and supported. As a Housekeeping Assistant, you'll enjoy flexible part-time hours that fit around your commitments, alongside fantastic perks such as discounts across Virgin brands, generous holiday allowances, and opportunities for personal growth. Join us in a role that not only transforms spaces but also enriches your career in a vibrant and welcoming atmosphere.
